CobWeb Snags SPRYNET

CobWeb, Inc. announced today it has signed a contract to provide its Merchant Gateway e-commerce application to SPRYNET’s Private Label Community (PLC) program.

SPRYNET’s PLC program allows original equipment manufacturers (OEMs), corporations and affinity groups to build a default Internet online service using the SPRYNET/CompuServe network as a foundation. Some 170 OEMs and value added resellers (VARs) sell equipment with SPRYNET’s Internet service product already loaded.

CobWeb, with its Merchant Gateway application, will allow the OEM partners to make fully secure online purchases available to consumers through their customized PLC. The Merchant Gateway application in turn makes use of the CyberSource Internet Commerce Service to offer the highest level of security to SPRYNET’s OEM partners. The Merchant Gateway application, which will be up and running in early October, will be one of the main components offered in the PLC Program.

Included in this service is a unique fraud screening module that checks each transaction against a specialized application designed to detect the likelihood of consumer fraud. This capability helps to insure OEM’s against credit card fraud on the Internet.

“The Merchant Gateway product is a natural choice for this kind of application,” said Stuart White, vice president and general manager for CompuServe/SPRYNET Seattle. “It makes the transaction completely easy, secure and bullet-proof for the end user. And the easier and safer it is for the consumer, the more sales it generates.”

Richard Lancaster, CEO of CobWeb, Inc., also lauded the ease of use and transaction safety ensured by the partnership. “Merchant Gateway allows SPRYNET to offer their customers a solution that provides transaction processing across the Internet in a highly secure environment, using today’s technologies,” he said. “Neither the individual OEMs or the consuming public have to own any proprietary technologies to be assured of the safety of this solution.”

Merchant Gateway is the first combined software application and financial service that unites all aspects of Web commerce and electronic order processing, including credit card transactions, electronic software distribution and hard goods fulfillment and distribution. CobWeb is actively building a nationwide network of resellers who provide Internet access, fulfillment and distribution services as well as merchant banking services.

Founded in 1969, CompuServe Incorporated provides the world’s most comprehensive online/Internet access through its two brands, CSi and SPRYNET. Through CompuServe, its Japanese licensee NIFTY SERVE and its affiliates around the world, more than 5 million home and business users in more than 185 countries are connected online and to the Internet. CompuServe Network Services is a leading network integrator, providing more than 1,200 companies around the world with complete, fully integrated Internet, Intranet, and Extranet connectivity solutions. CompuServe Network Services also provides the network for CSi and SPRYNET. With world headquarters in Columbus, Ohio, the CompuServe organization includes offices in the United Kingdom, Germany, France, Switzerland and the Netherlands.

Incorporated in 1994, CobWeb has become a leading provider of Web and Internet products and services. CobWeb has built more than 75 Web sites, including Microsoft’s Site Builder Network and Visual Tools Web sites. It manages more than 200 business Web sites in the Northwest as an Internet Service Provider in partnership with AccessOne, and creates and develops e-commerce solutions for businesses worldwide, including the Merchant Gateway software application.


Signature Opens New Call Center

The Signature Group, one of the premier marketing companies in the United States, has announced the opening of its newest telephone sales center in San Bernardino, Calif. With this opening, The Signature Group now operates a total of 25 outbound and 10 inbound telephone facilities in the United States.

The San Bernardino Center is located at 295 East Caroline Street, and will employ approximately 400 full- and part-time employees. Pat Tucker, San Bernardino Center manager, said. “We’ve already begun to hire for both full- and part-time positions, and the response has been very good. With our estimated annual payroll in excess of $5 million, The Signature Group is pleased to bring new job opportunities to San Bernardino.”

The Signature Group is known for its state-of-the-art telemarketing facilities where customer service and sales personnel focus on providing customer information. “We offer excellent opportunities for people who enjoy selling and helping customers,” said Dick Gallagher, president of The Signature Group.

Sales associates will receive paid training, as well as holidays and vacation time.

The Signature Group, headquartered in Schaumburg, Ill., is a $750 million a year market leaders in providing value-driven consumer products and services through direct response marketing. The company provides a complete array of growing consumer clubs and services, including Dining a la Card, Auto Clubs, Dental and Legal Services Plans, as well as supplemental insurance products. For two consecutive years, The Signature Group has been ranked the number one service agency by Telemarketing Magazine, it is the top outbound telemarketer for hte creidt card Telemarketing Magazine, it is the top outbound telemarketer for the credit card industry, and was the 1996 winner of The International Customer Service Association Award of Excellence. Principal clients include banks, independent credit card companies, airlines, major retailers and oil companies.


Online Card Scams

The Federal Trade Commission and other federal authorities are now aggressively investigating Internet credit card fraud scams following a brazen attempt by cyberthiefs to extract personal card data from America Online’s 8.5 million subscribers. Earlier this month AOL subscribers received an official-looking, but bogus e-mail, which featured a letter from AOL’s chief executive, informing the recipient to supply address, phone number and credit card info to update AOL’s files. Federal investigators indicated yesterday such scams have spread beyond online services to Web sites offering bogus credit card offers or other on-line financial products.


Cellular Prepaid Card for Truckers

Fone America and Telefon Calling Card Corp. (TruckerBucks) will combine their marketing and operational expertise in prepaid wireless services to roll out specialized “pay as you go” cell phones and pagers to truck drivers nationwide.

Fone America, Inc., (OTC: FONM) a Portland, Oregon-based national telecommunications carrier and a pioneer in prepaid telecommunications, announced today that it has approved the formation of a limited liability corporation (LLC) jointly with Telefon Calling Card Corporation of Denver, Colorado. The LLC will market, sell, and distribute Fone America’s prepaid cell phones and pagers through truck stops nationwide. Independently, both companies have successful histories of rolling out leading edge telecommunications products to the trucking industry. Fone America’s DriveLine prepaid calling card was sold in over 900 truckstops nationwide and TCCC’s product, TruckerBucks is currently the nation’s current “calling card of choice” among truckers in over 800 truckstops nationwide

Together, the companies through their joint LLC called “FAT Wireless, LLC.” will offer truck drivers a complete wireless communications solution of prepaid cell phone and national pagers. These prepaid programs allow truckers to better control their cellular telephone costs without having to deal with high monthly bills.

FAT Wireless Communications, LLC will use Fone America’s proprietary FoneBux Telecash Card which will be available for purchase by truck drivers nationwide in over 500 truckstops to enable them to conveniently recharge their phones and pagers. Fone will also contribute its specially manufactured cell phones, pagers, tracking, and customer support system to the venture while TCCC will sell and help market the program to its more than 800 truckstop affiliates.

According to Peter Jacobs, president of Fone America, “Both companies have successfully penetrated the truckstop industry before when they introduced the two most popular calling cards for truckers in the industry — DriveLine and TruckerBucks.”

Now, in a venture unrelated to prepaid telecards, Steve Mariani, TCCC’s vice president of sales and marketing states, “We, at TruckerBucks, have a high comfort level with Fone America as does the trucking industry. I have been following Fone’s progress as they tested their prepaid cell phone and pager products for the past year, and I am confident our independent trucker customers will be receiving the finest prepaid cell phone and wireless messaging system on the market today.”

Fone America is celebrating its tenth year in business and has successfully served over 2,000,000 customers nationwide with a combination of leading edge prepaid consumer-oriented telecommunication products.


New Card Enhancements

A new card enhancement rolls into the marketplace this week as insurance underwriter AON Corp. announced two new usage incentive programs, ‘TicketGard’ and ‘ATM/Debit Secure’. ‘TicketGard’ provides cardholders with a full refund if they purchase an entertainment-related ticket on a credit card and are unable to attend due to sickness, accident, public transportation delay, unexpected out-of-town trip or other covered reason.. The ‘ATM/Debit Secure’ offers protection against theft of cash withdrawals and accidents during and after use of an ATM, debit card or smart card transaction anywhere in the world.


Net Failures Cost Card Issuers $2.5 Million/Hour

International Network Services (INS) (Nasdaq: INSS) today unveiled Version 4.0 of its web-based EnterprisePRO network performance management service. This new release enables executives to measure the costs of network downtime and proactively address network performance issues. These enhancements allow executives to view their enterprise network activity on a global or department-by-department basis and work with individual business units to assure network optimization and end-user satisfaction.

By delivering superior web-based network performance monitoring and measurement functionality, INS’ EnterprisePRO service increases the efficiency and quality of large, complex enterprise networks. With the latest EnterprisePRO enhancements, network managers and senior executives can now monitor network availability and other key performance metrics on a device-by-device, department-by-department, or overall corporate basis. The service can supply clients with secure, web-based access to the wide range of network performance they need to verify their internal/end-user and external/carrier service level agreements (SLAs).

Because organizations’ enterprise networks are pivotal to their day-to-day business, senior executives are demanding more immediate information about the quality of their network operations. They are also very interested in measuring the financial implications of network performance in order to assess the return on network infrastructure and service investments. The cost of network downtime is a key ingredient in this analysis.

According to Contingency Planning Research, the average cost of network downtime is:

$6.4 million per hour for brokerage operations $2.5 million per hour for credit card authorizations $90 thousand per hour for catalog sales of retail goods $89 thousand per hour for airline reservations systems

Measuring the cost of network downtime on a business unit level has been difficult for most organizations because of the lack of effective tools to measure network performance on a department-by-department basis. INS’ EnterprisePRO Executive Reports give senior executives an immediate assessment of the economic performance of their enterprise networks. The reports provide a quick analysis of the organization’s overall network performance and comparable data on a department-by-department basis. This enables the executive to target end-user satisfaction issues on a business unit level.

Specifically, the EnterprisePRO service provides the following Executive Reports:

Enterprise-Wide Cost of Network Downtime and Network Response Time Departmental-Level Cost of Network Downtime and Network Response Time Summary Report of Top Network Performance Problem Areas

“A growing number of senior executives are demanding a high-level report that quantifies the performance of their entire network, particularly in terms that relate to business objectives,” stated Steve Waldbusser, INS’ principal architect of EnterprisePRO. “With these new EnterprisePRO features executives can obtain the information they need quickly in both financial and technical terms to help them deliver high-quality network services to their end-users.”

Additional Version Enhancements

Expanded Capacity Planning Capabilities: The latest version of EnterprisePRO also provides automatic capacity planning capabilities which allow network managers to predict network performance by projecting as far as to one year in the future. This feature increases an organization’s ability to anticipate its networking requirements, avoid performance issues, pr.ply budget costs, and better manage day-to-day spending.

Industry Leading Scaleability: INS has doubled the industry-leading scaleability of its EnterprisePRO service to monitor up to 10,000 elements in a five minute polling period on a single server.

Year 2000 Compliance: INS has engineered its EnterprisePRO service to be Year 2000 compliant.

Automatic Data Exportability: INS has made it easier for clients to export network data to any network management platform or external application.

Meeting Clients’ Network Performance Needs

INS’ EnterprisePRO Service is a web-based, turnkey network performance management service which enables clients to track the performance of key network elements and analyze long-term network trends. This service frees the client’s information technology personnel from the task of gathering network data and allows them to focus on tasks that require their specialized skills. Information Technology and network operations staffs in over 150 sites worldwide have used the INS’ EnterprisePRO service since its first installations in July, 1996.

In addition to these functional enhancements, EnterprisePRO’s turnkey service delivery model allows clients to adopt this leading edge network monitoring and performance measurement capability quickly, without the maintenance requirements of a software tool. Clients also have access to INS’ experienced network engineers who have years of experience interpreting complex network activity reports and recommending corrective actions to optimize the performance of enterprise networks.

About INS

International Network Services (INS) is the leading provider of services for complex enterprise networks. INS provides professional services for the full life cycle of a network, including planning, design, implementation, operations and optimization, and maintains expertise in the most complex network technologies and multi-vendor environments. INS also provides electronic services for certain repetitive network management tasks, such as network monitoring and network performance reporting. As of June 30, 1997, INS had 813 employees and provided service from 27 locations. INS’ headquarters are located at 1213 Innsbruck Drive, Sunnyvale, CA 94089. The INS Web site is located at [][1] INS is a public company, trading under the Nasdaq symbol: INSS.



The MBNA Platinum 200/400

Dover Downs International Speedway announced Monday that MBNA America will become the title sponsor of Dover’s annual spring NASCAR Winston Cup and Busch Grand National races beginning in 1998. Next spring’s races will carry the titles MBNA Platinum 400 and MBNA Platinum 200, while the fall classics will be the MBNA Gold 400 and MBNA Gold 200. In addition to its NASCAR event sponsorships at power Downs, MBNA has endorsements from the Indianapolis Motor Speedway, the Indy Racing League, the National Hot Rod Association and the American Motorcyclist Association as sponsor of the Superbike series.


Integrion Acquires Visa Interactive

The monkey is finally off Visa’s back. Integrion Financial Network has acquired Visa Interactive. Under the agreement, Integrion will acquire the assets and operations of Visa Interactive, with Visa becoming an equity owner of Integrion. Visa will retain Visa ePay, an electronic payment solution that will become a preferred product for Integrion. Integrion, in turn, will be the preferred provider of access to electronic bill payment and presentment services for Visa. Christopher F. Schellhorn, president and chief operating officer of Visa Interactive will continue to run the Herndon, Va. operation and become director of operations for Integrion. This acquisition brings more than 60 financial institution customers to Integrion which already has the endorsement of 16 of the largest banks in North America. Integrion expects to maintain relationships that Visa Interactive has established with technology providers such as MECA, Home Financial Network and Microsoft. The owners of Integrion are ABN AMRO North America, Bank One, Bank of America, Barnett Bank, Comerica, First Chicago NBD, Fleet Financial, IBM, Key Corp., Mellon Bank, Michigan National Bank, NationsBank, Norwest, PNC Bank, Royal Bank of Canada, US Bancorp, Visa U.S.A., and Washington Mutual Inc.


InterWorld Joins CyberCash

InterWorld Corporation, Inc., a leading provider of enterprise-class Internet commerce software, today announced a partnership that will empower its customers with leading Internet payment technology. Teamed with CyberCash, Inc. (Nasdaq: CYCH), an enabler of secure financial transactions on the Internet, InterWorld will incorporate CyberCash’s payment software into its enterprise commerce software system, Commerce Exchange. This offering provides online businesses with greater flexibility, security, and a choice of credit card or cash payment options.

Combining CyberCash’s CashRegister merchant application with InterWorld’s Commerce Exchange provides businesses with a comprehensive and real-time merchant system that handles complete front and back office functionality, including product presentation, order and purchase processing, product fulfillment and distribution, and now, secure financial transactions over the Internet. The CashRegister enables merchants to support a choice of secure and convenient on-line payment vehicles to their customers and allows Internet merchants to instantly and securely receive any customer’s on-line payment.

“InterWorld’s open, enterprise-class architecture allows for the easy, plug-in integration of CyberCash’s CashRegister, creating a complete solution for businesses interested in Internet commerce,” said Jeff Irby, Vice President of Sales and Marketing, CyberCash. “InterWorld’s comprehensive, high-end business solution is based on four ‘pillars’ of success: Architecture, Transaction Engine, Tools, and Applications. We are excited that CyberCash’s payment service is now an essential component of this model that helps empower businesses to be successful on the Internet.”

“Today’s announcement helps expand access to a global marketplace by offering a reliable, easy-to-use on-line payment environment that is well accepted and used by the financial community,” said Michael Donahue, Co- founder and Chief Technology Officer of InterWorld. “This partnership also extends InterWorld’s core strengths to deliver enhanced flexibility and secure payment options to our customer base.”

![][1] About CyberCash’s CashRegister

CyberCash’s CashRegister software is the merchant component of CyberCash’s Secure Internet Payment System. Integrating with InterWorld’s Commerce Exchange and a merchant’s Web storefront, the CashRegister assumes the role of a completely automated point-of-sale system for Internet transactions. This system supports secured links to the existing electronic payment infrastructure of banks and payment processors and offers processing to over 95% of the merchant acquiring banks in the U.S. The CashRegister also provides key “back-office” functions to manage administrative functions and transactions that will interface with InterWorld’s commerce system.

About Commerce Exchange

InterWorld Commerce Exchange is an enterprise commerce software system that provides businesses with a comprehensive solution for buying and selling goods or services over the Internet. The software is designed to offer users an Internet commerce experience that is functionally comprehensive, is built upon a modern technology foundation, and scales to meet the requirements of global organizations with thousands of concurrent users and very large data stores. Additionally, Commerce Exchange enables businesses to increase revenue, cut costs, and enhance customer service by providing high-quality products and services to their worldwide distributors, resellers, suppliers, and customers 24 hours a day, 7 days a week, 365 days a year.

About CyberCash, Inc.

CyberCash, Inc. of Reston Virginia, is a technology driven company that provides software and services to enable secure financial transactions on the Internet. The Company offers a complete suite of Internet payment solutions, including credit card service, which handles payments using major credit cards; the Company’s innovative micropayment service which enables cash transactions; and the secure electronic check service which allows consumer- to-business and business-to-business funds transfer via checking accounts. CyberCash works with virtually all transaction processing institutions, and allows banks to offer secure Internet payment systems to their customers. The Company is traded on NASDAQ under the symbol CYCH.

About InterWorld

InterWorld Corporation is a leading provider of enterprise commerce software. The company develops, markets, and licenses high-performance, mission-critical applications for both business-to-business and business-to- consumer commerce over the Internet. InterWorld’s products have been adopted by Global 2000 corporations, major software and hardware vendors, electronic merchants, new media publishers, educational institutions, and governmental authorities worldwide. Founded in 1994, InterWorld is a privately-held company headquartered in New York, NY with offices in major U.S. cities as well as Canada, Europe, and Asia-Pacific regions. For more information, visit InterWorld’s World Wide Web site at or telephone 800-814-8942.

[1]: /graphic/cybercash/cybercash.gif


Unisys to Sell Check Imaging Solution

Unisys Corp.’s Computer Systems Group announced that they have entered into a joint marketing and Value Added Reseller (VAR) alliance with Greenway Corp. to sell its Windows NT-based check imaging solution.

Greenway’s PrimeImage is designed to help community banks process checks, prepare image statements, perform database marketing functions, and assist in customer service check research requests.

Greenway’s PrimeImage system provides image statement capabilities, image non-sufficient funds notices, power encode, power proof, courtesy amount recognition (CAR), and item and statement research. PrimeImage also offers full image-based reject re-entry and balancing functions.

It utilizes a Redundant Array of Independent Disk (RAID) system for on-line, magnetic storage of images. It uses an open architecture system which includes client/server relationships using Windows 95 and Windows NT operating systems.

“Unisys will jointly market PrimeImage on the national level while providing their customers the latest financial technology services in the market. Greenway is looking forward to working with the professionals at Unisys,” said Tommy Green, president of Greenway.

“Unisys is pleased to be adding PrimeImage to our suite of payment solutions. The synergy between Unisys and Greenway is expected to produce significant opportunities for new business as well as opportunities to improve service to our customers,” said Mike Thomas, vice president and general manager of Unisys Payment Systems Division.

Greenway’s PrimeImage software works in conjunction with the Unisys NDP 250 and NDP 500 Network Document Processors and the Unisys Encode 100 Document Encoding System. The combination of technologies enables community banks to automate intensive check processing environments and image checks at a speed of up to 500 items per minute.

Greenway Corp.

Greenway Corp. specializes in check imaging software and hardware for financial institutions. The Carrollton, Ga.-based company is one of the first software vendors to win a U.S. Patent for how its software stores and indexes check images. The company has contracted with 12 banks since the beginning of 1997.

Greenway customers include ABC Bancorp, First Commerce Bank, West Georgia National Bank, Northwest Georgia Bank, Citrus and Chemical Bank, ProVesa, and First National Bank of Griffin.

For more information on Greenway or PrimeImage, contact Tee Green at 770/834-0090, ext. 226. Write to Greenway Corp. on 1340 North Park St., Carrollton, GA, 30117. View Greenway’s web page on the Internet at [][1]

The Unisys Computer Systems Group

The Computer Systems Group (CSG) is the Unisys technology business. Unisys CSG has extensive experience in designing and developing technology for high-volume transaction processing and in integrating diverse technologies into heterogeneous enterprise environments.

CSG works with its customers, Unisys services groups, and independent marketing and sales channels to help them better serve their clients. Access the CSG home page on the World Wide Web —

— for further information.

Unisys — The Information Management Company

Unisys is one of a select group of companies with the portfolio of services, technologies and third party alliances needed to deliver the benefits of information management — helping clients use their information asset to enhance their competitiveness and responsiveness to customers.

Our expertise in information management is founded on the strengths of our three global businesses: consulting, solutions and systems integration; industry-leading technologies; and comprehensive services and products supporting distributed computing environments. Access the Unisys home page on the World Wide Web — — for further information.