NetGrocer Inc., the first nationwide interactive grocery store on the World Wide Web (http://www.netgrocer.com), today announced it has qualified for Excite’s Certified Merchant Program and will participate in the newly launched, comprehensive electronic commerce initiative and the Excite Shopping Channel. NetGrocer is one of the first companies and the only online grocery shopping service to qualify for Excite’s Certified Merchant Program at launch. The program offers shoppers access to a group of online vendors recognized for implementing the highest levels of security, reliability and customer service. Transactions with Certified Merchants are backed by an Excite guarantee against credit card fraud.
The Excite Shopping Channel offers a safe and convenient online shopping location for purchasing and obtaining information on goods and services. It features the most complete Certified Merchant Program on the Web requiring vendors such as NetGrocer to provide secure transaction technology, while adhering to strict customer service standards in email verification, order processing, customer support and stock inquiry response. The service also provides an Internet first — the Excite Safe Shopping Guarantee — through which a user is reimbursed for any credit card fraud liability not covered by the issuing company (within the card’s legal limits) should fraudulent use occur from a transaction with an Excite Certified Merchant.
“The greatest issue facing the future of e-commerce is security and how it relates to consumer confidence,” said Daniel Nissan, NetGrocer president and CEO. “Since NetGrocer’s inception we have felt it essential that our superior pricing and convenience be matched by attention to security and trust. Excite has recognized our commitment to security, qualifying us to be part of a pioneering effort which delivers the absolute assurance consumers need in order for online shopping to live up to its full potential.”
“The Excite Certified Merchant Program recognizes merchant sites offering the highest levels of security, reliability and customer service online, and we are pleased to recognize NetGrocer as an Excite Certified Merchant,” said David Williams, Excite senior producer of Electronic Commerce.
NetGrocer enables shoppers throughout the United States to purchase non- perishable groceries online at or below retail supermarket prices and have them delivered to homes and offices within 2 – 4 days using FedEx(R) delivery services. Competitively priced brand name products are offered, along with an assortment of value brand items often 30 to 60 percent lower than national brands. NetGrocer offers an extremely affordable shipping rate, starting at $2.99 for the first 10 pounds and 99 cents for each additional 10 pounds. It is the first online grocery shopping service to cover cities, towns and rural areas nationwide and charges no membership fees.
Founded in 1995, NetGrocer is the first nationwide provider of low-cost interactive grocery shopping services, shipping low-priced groceries and other dry goods directly to homes and offices using affordable direct shipping. The company is privately held and maintains corporate offices in New York, N.Y. For more information, visit NetGrocer’s Web site at or call 212-980-4770.Details