Calico Technology, a leading provider of electronic commerce solutions for the interactive selling and buying of complex products and services, today announced its Concinity software has been integrated with Lotus Development’s Domino.Merchant electronic commerce product.
The fully integrated product is being demonstrated for the first time by Calico Technology at their pedestal in the Lotus Pavilion booth No. 1316 here at the San Jose DCI Field and Sales Force Automation Exhibition.
The integration of Concinity with Domino.Merchant offers an out-of-the-box product solution that more easily enables electronic commerce for complex configurable products and services. Concinity provides a solution for configuring, in real-time, complex products and services, such as routers, machinery, automobiles, industrial equipment and service contracts over a variety of platforms including the Internet. Domino.Merchant will handle all of the merchant processing once the configuration is completed.
With this integration the power of Concinity is matched with a powerful eCommerce solution that will allow vendors to offer custom configured products and services and sell them through an easy to navigate eCommerce site. This integration allows for greater speed in deployment and improved customer satisfaction by providing the customer with exactly what they want, when they want it.
Uptime Computer Solutions Inc. performed the integration between Calico Concinity and Lotus Domino.Merchant. Uptime is a leading Lotus Domino system integrator specializing in data-based tools and strategies for sales force automation.
“In the real world most goods aren’t sold from stock; they are customized in complex ways,” said Alan Naumann, CEO of Calico. “This integration of our two products makes it even easier to buy and sell these products over the Internet. This product-based solution will allow our customers to build their eCommerce channels at Web speed.”
“In order for an electronic commerce solution to benefit different industries it needs to fit the needs of an organization’s selling process,” said Keith McCall, director, Domino Applications, Lotus Development Corp. “The integration of Concinity and Domino.Merchant provides larger companies a way to offer their customers complex customized products and services online in an interactive purchasing experience.”
When used as an interactive buying system, Concinity lowers the overall cost of selling and increases customer satisfaction by decreasing the effort and potential for errors in collecting customer requirements, designing a solution and configuring an order.
Businesses that use Lotus Domino.Merchant with Concinity can empower customers to analyze requirements, configure solutions, develop quotations and order products via a seamlessly integrated electronic commerce Web site. Customers who purchase Calico Concinity and Lotus Domino.Merchant Server will be able to take advantage of the seamless integration of these two products beginning in the late Fall of 1997. The integration capability is included for no additional cost.
Lotus’ dynamic electronic commerce solution, Domino.Merchant, provides organizations with the capabilities needed for Internet sales and marketing, from creating a site that integrates with a company’s corporate intranet, to designing a catalog, registering site visitors, processing orders securely, and handling payments via credit card or purchase order. Domino.Merchant scales effectively and easily to IBM’s Net.Commerce system as the demand for a company’s products and services grows.
About Calico Technology
Calico Technology, located in San Jose, is a leading provider of electronic commerce solutions that enable interactive buying or selling of complex products and services. Calico develops and markets Concinity, software designed to allow sales organizations, customers, and end users to analyze requirements, access marketing data, configure solutions, develop quotations, generate proposals, and place orders using the Internet, intranet, laptop computers and CD-ROMs.
Concinity allows Calico’s customers to increase their competitive advantage at the point of sale and to expand channels of distribution, reduce costs, and increase customer satisfaction.Details