Managers from Santander, Telefonica, VISA, and other companies can gain valuable insights into the emerging opportunities in financial services by attending a special seminar to be presented by IEGDE (Spanish Institute of Business Management) in Madrid on Oct. 27, 1997.
Michael Killen, President of Killen & Associates, a Silicon Valley based market research firm that specializes in analyzing the opportunities created by advances in computer and communications technology, will share his thoughts and answer questions on the financial services market. Killen, who has recently addressed similar audiences in Asia, Europe, the Middle East, South America, and the U.S., will explain why he thinks:
— The smart card will become the bank of the future
— The Internet and smart cards will enable merchants and telephone companies to offer financial services that previously only the banks could think of offering
— Banks and other organizations must think clearly about business-to-business and business-to-consumer opportunities that arise from technology advancements
Killen plans to focus on business opportunities such as Internet banking, smart card payment systems, and secure electronic transactions (SET). He will also share his insights on the impact of the Euro and the Year 2000 date change on MIS budgets. Killen will also identify the key management processes we need as we face the challenges of the 21st century.
Killen will draw on his work with bankers and telephone executives worldwide, and on Killen & Associates studies such as:
— Non-Banks’ Smart Card Strategies: New Sources of Revenue
— Hewlett-Packard’s Electronic Commerce Strategies: Tilting the Playing Field
— Personal ATM Services: Opportunities for Financial Services, Telephone Companies, and Merchants
— IBM’s Strategies for the Payments Market
Antonio Lopez de Avila Munoz, Director of IEGDE, said, “We selected Mr. Killen to address Spain’s financial companies because he is a leader in understanding the impact of high technology on financial institutions, and Spanish financial managers and executives want to add his insights to their own.”
The seminar, titled “Impact of High Technology on Banks: Card Issuing, Merchant Acquiring, and Retail Services Lines of Business,” is ideal for everyone who has questions about the opportunities in financial services created by advances in technology.Details