Princeton TeleCom Corp. announced Tuesday that it has been selected by Boston Gas Company to support a new state-of-the-art bill presentment and payment program to be offered customers of the Massachusetts-based utility. The program allows Boston Gas customers to automatically or proactively pay variable monthly bills through electronic debits to their bank accounts.
Based upon Princeton TeleCom’s Presentment Server technology, the new program gives Boston Gas customers complete control of the payment process; a pre-authorized payment can be initiated or canceled up until the date it is due.
Customers retrieve summary billing information and initiating payment instructions using electronic access capabilities. Also available is an automatic feature, where customers simply set their payment option to automatic pay and the transaction will occur each month without further action required by the customer.
“Boston Gas is committed to providing the most advanced payment options available to offer convenience and cost savings for our customers,” explained John Connors, Group Leader of Revenue and Accounting at Boston Gas. “With postal rates slated to increase early next year, our new electronic bill presentment and payment program offers our customers a valuable opportunity to shave costs while retaining complete control over the payment process. Customers also gain the added comfort of real time integration across access methods,” Connors said.
“Boston Gas has contracted with Princeton TeleCom for the most advanced suite of bill presentment and payment options available in the market today,” said Martha Davis, Senior Marketing Manager, Princeton TeleCom Corporation. “Using the advanced technologies, Princeton TeleCom assures Boston Gas customers secure access to their billing statements and complete security of payment instructions and information.”
About Princeton TeleCom
Founded in 1983, Princeton TeleCom is a leader in developing and operating electronic bill presentment and payment services for large corporate bill senders. The company’s core product, the “els” Electronic Lockbox Service(R), serves as a value-added clearing house for electronic bill payment processing, validating account numbers on consumer-initiated bill payments and routing those transactions directly to billers’ accounts receivables host systems. The “els” Electronic Lockbox Service(R) currently supports in excess of 700 national and large regional billers, including Lucent Technologies, Discover Card, Western Union and Edison International.
About Boston Gas
Boston Gas was established in 1822, and today is the largest distributor of natural gas in the New England states. The company delivers natural gas energy to more than 525,000 residential, commercial and industrial customers in 74 communities throughout eastern and central Massachusetts.
Boston Gas is a wholly owned subsidiary of Eastern Enterprises (NYSE EFU), a Weston, Massachusetts-based holding company. Eastern’s other major subsidiary, Midland Enterprises, Inc., is a leading barge operator on the nation’s inland waterways.Details