Digital Insight and Bank Papan Monday announced that they have made history as Bank Papan became the first bank in Indonesia to offer online home banking services to its customers by using the technology developed by Digital Insight.
The site, www.bankpapan.com, is the first Indonesian Web site with transactional features. The agreement also marks the first international banking customer for Digital Insight.
“With the launch of our Bank Papan Online Banking, we reaffirm the company’s commitment to be a leader in innovation, technology and customer service,” said Bank Papan President Director Al Njoo. “We will continue to invest in technologies that offer significant benefit to our customers. Our launch is clear evidence of our commitment to efficient, secure and friendly service, wherever and whenever it may be required.”
Customers using Bank Papan Online Banking will be able to make balance inquiries; view their transaction history throughout the most recent 60-day period, including loan account details; transfer their money within checking and savings accounts; or make payments to their Bank Papan VISA or mortgage accounts.
“Our company is dedicated to developing technology that enhances the quality of life for people everywhere,” said Paul Fiore, president and CEO of Digital Insight. “At the same time, we know we must build systems that reinforce to the customers that their transactions via the Internet will be secure.”
With about 100,000 users on the Internet in Indonesia, Bank Papan is recognized as the one that won the “race” to be the first financial institution to offer online banking. Several other private banks are in the process of introducing transactional capabilities on the Internet.
Bank Papan is known as the leader in Indonesian mortgage lending and is rapidly expanding its services toward a fully integrated financial service provider. The bank was founded in 1980 and currently serves customers all over Indonesia.
The bank is a subsidiary of a large Indonesian conglomerate that has controlling interest in diversified industries, including tradings, petrochemicals, infrastructure developments, banking/finance and many others.
Digital Insight (www.diginsite.com) is a developer of real-time, Internet-based transaction services for financial institutions. The fast-rising Internet company developed AXIS, a Web-based home banking system for financial institutions.
Along with Internet home banking services for more than 70 financial institutions, Digital Insight provides Web site creation, maintenance and server hosting facilities for more than 230 financial institutions through the country. Digital Insight was founded in 1995.Details