CR Systems announced that Union State Bank has completed a successful implementation of its flagship product, Legacy Converter.
Legacy Converter is a data communication system that can significantly reduce ATM and teller network costs by converting ATM or teller terminal traffic to TCP/IP, eliminating separate data lines.
Union State Bank is a $1 billion-asset institution with 22 branches headquartered in Orangeburg, N.Y. When it approached CR Systems, the bank sought to eliminate much of the cost of the separate data lines necessary to run its ATM network.
“Prior to using Legacy Converter, we had 42 lines – two communication lines supporting each of our 21 remote locations – one for the ATM traffic and one for the data traffic,” said Joe Anderson, assistant vice president of Data Processing for Union State Bank. “Now we have one line providing communication between our host and all of our sites. On that one line, we can bring all the ATM traffic into our data center, plus all the data transmission that goes back and forth normally between a branch and the host, for such things as new accounts, balances and teller transactions. This considerably reduces our monthly costs.”
In addition to greatly decreasing the costs associated with every additional – yet unnecessary – data line, the Legacy Converter system enhances the manageability and security of networks and improves their overall infrastructure. “Many banks are still paying for multiple communication lines and the resulting maintenance costs month after month without realizing there is a solution,” said Klaus Akselsen, vice president of CR Systems Corp. “Sometimes infrastructure issues are overlooked, resulting in greater costs, poor manageability of their systems, compromised security and a reduction in the overall quality of the infrastructure itself. Legacy Converter provides solutions in all these areas.”
Increased control and manageability have proved to be major benefits to Union State Bank, according to Anderson. “Because of Legacy Converter, we have better control of our remotes by pinpointing problems early on – leading to less downtime at remote locations,” he said. “Basically, it provides us with a good network management system. We also have dialed back-up capability built into the box so that if the main leg goes out, it will automatically try to communicate with our host through an ISDN line and make a connection for the failed line.”
Legacy Converter is available as a board/software solution or a box solution. Typically, the remote (branch) end requires a board/software solution, which is based on a communication card and software. Legacy Converter can have up to five cards (10 ports) in one Windows NT platform. It also provides gateway functionality between NT platforms and mainframes.
The central (host) end can be either a board/software solution or a box solution, depending on the number of lines required. The box solution is available in a small, two-port version and a larger version with up to 40 ports in one unit. Multiple boxes can be clustered to support virtually any number of lines.
Customer Support Another CR Systems Hallmark
Another hallmark of CR Systems is the high-level of support it provides customers. “CR Systems is the most responsive vendor we work with at the data center,” Anderson reported. “If we have any problem, they are immediately addressing the situation.” “Union State Bank is growing, and our needs are constantly changing. We have not come up with a problem that CR Systems has not been able to address, and that gives us confidence that we are aligning ourselves with the right company. They are extremely professional and knowledgeable.”
About the Company
CR Systems has been involved in multi-protocol data communications for more than 20 years. The company is headquartered in Hvidovre, Denmark, with North American headquarters in Atlanta. It is partially owned by Delta Air Lines, the largest single user of CR Systems’ technology.
The company develops, manufactures and sells solutions that allow multiple protocols and multiple application platforms to share network resources. Its core competence is communication protocols and protocol conversion. For more information on CR Systems, contact Klaus Akselsen at (404) 767-8230, via fax at (404) 767-1372, write to CR Systems, 100 Hartsfield Centre Parkway, Atlanta, GA 30354, or e-mail firstname.lastname@example.org. Visit CR Systems’ Web site at [http://www.crsystems.com.]