Diebold announced a new system that allows ATM deployers to cross-sell services through personalized, on-screen marketing messages on an ATM. Diebold’s one-to-one ATM marketing concept uses the waiting time of a standard ATM authorization period to display interactive messages to consumers about products and services. Because it works in conjunction with an ATM deployer’s customer information database, the system allows institutions to custom-design the advertising message depending upon demographics, existing account relationships or retail buying habits. For example, a bank customer using an ATM during the holiday season might be shown a promotion for debt consolidation loans on one transaction, while the frequent ATM user next in line, who is not a bank customer, might read about a new checking account that waives ATM transaction fees. For ATM deployers, the system provides a tracking capability that allows them to monitor the success of the ATM marketing program. It can also be configured to dispense a coupon from the ATM receipt printer as a way to reinforce a message.Details
BroadVision, Inc. announced that it will support online Visa Purchasing Card transactions in an upcoming BroadVision-Visa co-branded release of BroadVision One-To-One Commerce. A purchasing card is a credit card that uses traditional credit card networks to simplify purchasing and provide additional transaction information to enterprises and to merchants. Corporate users will benefit from secure Internet transactions conducted using their Visa Purchasing Cards with BroadVision One-To-One Commerce applications.
The U.S. Federal Government is mandating that all transactions under $2,500 made by government purchasing agents be transacted using a purchasing card in a drive to reduce costs and simplify accounting by automating paper-driven purchasing processes. The mandate will go into effect in 1999, creating a tremendous demand for systems that support transactions made with purchasing cards. In addition, companies looking to streamline their accounts receivable processes will be able to use purchasing card technology to help automate their enterprises.
“As the leading supplier of e-commerce applications, BroadVision is pleased to deliver a solution that incorporates Visa Purchasing Card functionality. BroadVision’s One-To-One Commerce application, combined with robust payment support, will provide merchants and enterprise users with a new level of secure and personalized credit card transactions over the Internet,” said Dr. Pehong Chen, president and CEO of BroadVision, Inc.
“As a market leader, BroadVision delivers online solutions with state-of-the-art personalization and transaction capabilities,” said Cory Gaines, vice president of Commercial Card Acceptance for Visa U.S.A. “With the integration of our Visa Purchasing Card, we have a joint solution that is customer-focused and facilitates enterprise and merchant adoption of this emerging procurement standard.”
Purchasing cards combine the functionality of credit cards with the expertise of the enterprise purchasing manager in every transaction. As a result, they provide greater enterprise control over distributed purchasing processes and provide the following benefits:
* Reduction of paper-based requisitions, purchase orders, invoices, and checks as employees order merchandise electronically, directly from the supplier;
* Time- and cost-savings as employees spend less time on paperwork; and
* Automated controls for single transaction dollar limits, overall spending limits, and merchant category blocking.
The BroadVision solution will merge the efficiency of the purchasing card with the power of an industry-leading personalized e-commerce application. Corporate users will be empowered to transact securely over the Internet using their purchasing cards. With extended support for detailing transactions down to item level (Level 2 and Level 3) purchasing card transactions, enterprises can receive the same level of transaction detail found on expensive paper-based invoices. And, this information can be fully integrated, electronically, with the organization’s general ledger.
“A purchase order may cost anywhere from $50 to $300 to process, regardless of the dollar value of the purchase,” said Gaines. “Purchases under $5,000 usually account for up to 90% of all transactions, but only 10% of the total purchasing dollars spent. The Visa Purchasing Card significantly reduces the need for purchase orders and related paperwork, so it will help companies improve efficiency, increase control, and reduce expenses.”
BroadVision, Inc. is the leading worldwide supplier of one-to-one Internet business applications for extended relationship management (XRM). BroadVision’s end-to-end solutions enable companies to rapidly deploy and cost-effectively operate secure, scalable, intelligent, and flexible electronic business and knowledge management applications for the financial services, retail, distribution, high technology, telecommunications, and travel industries.
The company’s entire product line has experienced exceptional growth and increasing acceptance by Global 2000 businesses with over 200 customers including American Airlines, Credit Suisse, Development Bank of Singapore, Fingerhut, Hewlett-Packard, IBM, Liberty Financial, META Group, Nortel Networks, RS Components, Standard Chartered Bank, Silicon Valley Bank, Solectron, Thomas Cook, Visa USA and Xerox. BroadVision is headquartered in Redwood City, Calif. and maintains an extensive network of subsidiaries and licensed resellers in North and South America, Europe, Australia and Asia. The company can be reached at 650-261-5100 or atDetails
NCR Corp. unveiled new ranges of scalable and drive-up ATMs this week. The ‘personaS70 Scalable Solution’ is designed to offer complete flexibility for today’s fast-changing and dynamic self-service market. The new NCR ATMs centers on three core solutions: ‘Lite’, ‘Classic’ and ‘Max’. The ‘Lite’ offers a low cost of ownership solution for users such as small retailers who want to offer consumers basic transactions; the ‘Classic’ suits traditional self-service outlets, i.e. the type of owner who expects heavy usage from consumers and might want to offer other services such as on-screen advertising or account inquiries; and the ‘Max’ which is for ATM providers who want to explore the expanding potential of the self-service delivery channel today and tomorrow by offering consumers anything from stamps to deposits and discount coupons as well as cash and other banking services.Details
SDM International, a leading provider of electronic payments software, is pleased to announce that the first Secure Electronic Transaction (SET) pilot in Malaysia is using the Shared Network Facility component of OCM24, SDM’s flagship e-payments product.
The pilot is being operated by Maybank, largest bank in Malaysia, and the Malaysian Electronic Payments System (MEPS), the country’s national switch, and is using software and technology from several vendors, including IBM, Visa International, and VeriSign as well as SDM.
The pilot, which began in early November, allows Maybank credit cardholders to purchase items from a local supermarket and a computer products vendor using the Internet. SET is used to validate the consumer and the merchant using digital certificates from VeriSign, and to secure the transactions.
The consumer uses a browser and electronic wallet software from Visa International to send a purchase request to the merchant server running on the World Wide Web site. The merchant server forwards a request for authorization to MEPS, where IBM’s Payment Gateway product fields the request and uses SET to verify the consumer and merchant with VeriSign, the certificate authority.
To complete the authorization, the Payment Gateway routes the request to Maybank, where SNF translates the message into a form recognized by the bank’s credit card application. Once the authorization is obtained, SNF re-translates the message and routes it back through the Payment Gateway to the merchant server, which confirms the purchase with the consumer.
Thanks to IBM’s Payment Gateway and SDM’s SNF middleware, the Internet purchase looks like a normal credit card transaction. SNF’s message translation and routing capabilities allow Maybank to accept a number of different message formats and preserve investments in existing back-end systems.
OCM24 is an advanced electronic payments system used by financial institutions of all types and sizes to manage proprietary and shared automatic teller machine (ATM) and point-of-sale (POS) networks. Running on the full range of IBM System/390 platforms, OCM24 provides device management, transaction control, authorization, shared networking, cardholder management, and data encryption.
SNF is a switch gateway that connects to a variety of payments networks and back-end banking systems. Switch exits have been built for over 50 networks around the world. The SNF interface to IBM’s Payment Gateway was developed by StrataSoft, SDM’s business partner in Malaysia.
SDM International has been delivering electronic payments and EDI communication solutions since 1980 and is based near Raleigh, North Carolina. The company is an IBM Business Partner and supports hundreds of product licenses worldwide. For more information on any of SDM’s software products, please contact the SDM sales and marketing department at 919-552-1100, by FAX at 919-552-6116, or via e-mail at [email@example.com]. Visit our Web site at [www.sdm-international.com].
NBS Technologies and its US subsidiary, NBS Card Services announced Tuesday the introduction of the biodegradable ‘Green Earth Card’, with the features of a standard bank card with the environmentally friendly properties of a biodegradable and renewable resource. The new card is made from Monsanto’s ‘Biopol’, the product of naturally fermented sugar feedstocks. This biodegradable polymer has many of the properties of traditional PVC plastics and can be processed into cards using conventional manufacturing techniques. NBS recently delivered its first US and Canadian orders of the ‘Green Earth Card’ to major financial institutions. The former NBS card production site in Byfleet, UK originally produced the first biodegradable cards in the UK for the Cooperative Bank’s ‘Greenpeace VISA Card’. These cards meet industry ISO physical and magnetic stripe specifications.Details
Entrust Technologies Inc. , the global leader in managed public key infrastructures (PKI), Tuesday announced that Schlumberger Smart Cards & Terminals, the world’s leading provider of smart-card based solutions, will provide smart cards and readers for an advanced security system that combines Entrust’s award-winning PKI technology with today’s most flexible smart card options and high-security biometric authentication systems. This combination of technologies provides a high level of security to support the data communications needs of an increasingly mobile workforce using a variety of computers on multiple platforms.
This approach will use PKCS No. 11 software developed by American Biometric Company to integrate the Entrust/PKI with Schlumberger Cryptoflex 8K and Multiflex 8K multifunction smart cards and Reflex readers, as well as the BioMouse Plus biometric smart card reader from American Biometric Company. Schlumberger will be demonstrating the system in its booth (No. 514) December 8-9 at the CardTech/ SecurTech show in San Jose, California.
“With smart cards, user authentication that was previously confined to one computer can now easily be portable to multiple computers and operating systems, providing the cross-platform mobility needed in today’s international marketplace,” stated Mehrzad Mahdavi, director, information security, Schlumberger Smart Cards & Terminals, North America. “The combined technologies of Entrust and American Biometric enable a single smart card to securely serve multiple functions, such as storing passwords for log-in to multiple networks, storing digital certificates for secure portability of user credentials and acting as an employee badge for building access.” He noted that smart card based security is especially critical for traveling employees who must use public phones, public Internet and even shared computers to conduct sensitive business transactions.
“Integrating smart card mobility and multi-factor authentication into Entrust/PKI mission critical applications, such as remote access over the Internet and laptop protection, is an important element in a corporations’ IT security toolkit,” said John Ryan president and CEO, Entrust Technologies Inc. “This integration illustrates the flexibility of partner-driven solutions that will help promote the growth of secure electronic commerce by increasing any organization’s mobility in a flexible, highly secure and cost-effective manner.”
Multi-Factor Authentication Provides Higher Security
Smart cards and public-key certificates in combination with biometric authentication offer additional security over a password-based authentication system. Although password protection is still the most common method of authentication in computing today, multi-factor authentication, combining the smart card, which the user keeps with him or her at all times, and a password or PIN code known only to that user, provides increased protection. For ultimate security and additional flexibility, a person’s fingerprint (which can not be guessed, loaned, stolen or forgotten) can be used in lieu of a password or PIN code.
“American Biometric Company is a leader in providing biometric authentication solutions that integrate with PKIs and smart cards,” stated Marshall Sangster, general manager of American Biometric Company. “We are excited about having been able to leverage this expertise to provide the enabling technology that allows these two market leaders to work seamlessly together. We believe that this combined solution is exactly what customers need to facilitate the rollout of a security infrastructure in their organizations.” Availability of Solutions
Schlumberger smart cards and readers and American Biometric BioMouse Plus, integrated to work with Entrust/PKI solutions, are expected to be available during Q1 1999. Cable & Wireless Omnes, the global IT services company in which Schlumberger has a fifty percent interest, will provide the systems integration for this solution.
Entrust Technologies’ solutions are based on public-key technology to protect data and client-server transactions. The products use a client-server design that includes automatic and transparent key and certificate life cycle management. The smart card can store keys and X.509 certificates issued by Entrust for applications, such as sending and receiving secure email or using remote dial-up access to a corporate network over an Internet connection.
The Schlumberger Cryptoflex 8K and Multiflex 8K that have been integrated with the Entrust/PKI are true computing devices — containing a chip with CPU, ROM, EEPROM and RAM — embedded in a flexible plastic card about the size and thickness of a traditional credit card. The Schlumberger Cryptoflex 8K card is capable of a wide variety of cryptographic functions, including random-number generation, digital signing and encryption, and storage and retrieval of biometric measurements.
Biometrics are measurements taken from a person — such as fingerprints, retinal pattern or voice prints — which can be used to identify them. American Biometric Company provides their new BioMouse Plus fingerprint scanner with integrated smart card reader that can talk to a user’s smart card profile and the Entrust/PKI and verify a fingerprint in less than one second. Measurements are digitized for storage on either a central authentication server, a PC hard disk or the smart card, and those measurements are compared to what the scanner sees. The BioMouse Plus has a PC card interface for laptop users as well as a compact and portable design.
Schlumberger Smart Cards & Terminals is the leading provider of smart card-based solutions worldwide shaping the new world of smart solutions by providing leading-edge technology to enable innovative smart card and terminal applications that enhance the security and convenience of businesses and communities of all kinds. Schlumberger smart card solutions encompass a wide range of cards, terminals, development tools and support in open configurations for operators, developers, integrators, and distributors worldwide. As part of the Smart Village vision, the Schlumberger offer includes the milestone Cyberflex card, the industry’s first Java-based smart card. The Smart Cards & Terminals group operates 45 facilities in 34 countries across the globe. Additional information is available on the World Wide Web at .
Schlumberger Test & Transactions is comprised of Schlumberger Smart Cards & Terminals and Schlumberger Automated Test Equipment, leveraging the combined strengths of these two business units to provide leading-edge, cost-effective solutions to customers.
Schlumberger Test & Transactions is a business unit of Schlumberger Limited, a $10.65 billion global technology service company providing oilfield services, natural resources management, transactions-based technology and associated systems, and semiconductor test equipment.
About American Biometric Company
Headquartered in Ottawa, Canada, American Biometric Company is a subsidiary of DEW Engineering and Development Limited, an ISO 9001 registered company. American Biometric Company is a leading developer of low cost, high performance biometric smart card solutions for computer systems, that are being used for applications ranging from single sign on to door access. With more than 35 patent applications issued and/or filed covering hardware, software and applications American Biometric Company is committed to bringing innovative solutions to its customers and partners. Company and product details are available at .
About Entrust Technologies
Entrust Technologies Inc. develops, markets and sells products and services that allow enterprises to manage trusted, secure electronic communications and transactions over today’s advanced networks, including the Internet, extranets and intranets. The Entrust solution automates the management of digital certificates, which are similar to electronic passports, through public-key infrastructure (PKI) technology designed to assure the privacy and authenticity of internal and external communications. The Entrust PKI is an integrated, open and scalable software framework that operates across multiple platforms, network devices and applications, including e-mail, browsers, electronic commerce, electronic forms, remote access and other product offerings from leading vendors. The first Entrust product suite was released in 1994, and has since been licensed for use in global enterprises, government entities and financial institutions. In addition, over three million Entrust users have been licensed to date by the Company’s customers. Entrust Technologies Inc. is headquartered in Richardson, Texas with offices across North America and in London, UK, Zurich and Frankfurt. For additional company information please visit [www.entrust.com].
Transaction Systems Architects has signed an agreement to acquire WI-based U.S. Processing, Inc. USPI provides transaction processing services for the electronic funds transfer industry. USPI offers a comprehensive package of services, from single point settlement and monitoring of an organization’s ATM environment, to authorization, network access and card management services, including project and account management.Details
ICL Financial Services introduced an enhanced ‘ATM Systems Manager’ software package that provides maximum control and at-a-glance monitoring of an entire ATM network.The new software automatically downloads graphics and software directly to remote ATMs from a central site, alleviating resource-intensive trips for on-site upgrades or improvements. ICL designed ASM to upgrade and reconfigure ATMs without interrupting consumer transactions. ASM, a highly advanced software program, can be integrated transparently into an ATM network by using a dial-up connection or through a LAN. As a result, ATM administration is streamlined regardless of the network size or environment. And once ASM is implemented, financial institutions have everything they need for software and graphics distribution, including PC hardware and communications equipment.Details
Chase Manhattan confirmed Monday it has signed a license agreement with ProCard, Inc. which enables Chase to sub-license ProCard’s commercial card management software and services to its commercial purchasing card clients. Chase will immediately offer ProCard’s ‘PVS 4’, and ProCard’s new Internet reporting package, ‘PVS Net’, to its clients. Under terms of the agreement ProCard will also provide comprehensive technical and help desk support for Chase purchasing card clients using the software.Details
Triton Systems, Inc. announced Monday at the Bank Administration Institute’s “BAI” Retail Delivery Show strong early orders for its Mako Cash Dispenser, an innovative new cash-dispensing automated teller machine that will be available in the first quarter of 1999. According to Ken Paull, Triton Systems’ Vice President of Sales and Marketing, high demand for the Mako Cash Dispenser validates Triton’s strategy of providing a new kind of ATM that makes it feasible for banks to operate ATMs in lower volume locations. The Mako ATM is less expensive than other alternatives — both in terms of initial investment and ongoing maintenance — yet it has high-end features and is “advertising ready” for banks wishing to create new revenue streams by advertising on their network of ATMs.
As the leading provider of cash-dispensing ATMs for off-premise locations, Triton developed the Mako ATM in response to several important banking industry trends. First, more ATMs than ever before are deployed in off-premise locations, 84,000 as of August 1998 (Bank Network News survey). Because ATMs are available to consumers in an increasing number of locations, overall transaction volumes per ATM are declining. Bank Network News (September 11, 1998) indicates that monthly transactions per ATM declined 22.28 percent between 1996 (the year surcharging was allowed) and 1998. As a result, banks are looking for ways to profitably own and operate ATMs in lower volume locations.
“Triton pioneered the off-premise ATM market four years ago with the introduction of the first true cash-dispensing ATM based on dial-up transmission technology,” said Mr. Paull. “Now we’re working to make locations where daily foot traffic is relatively low (500 people or fewer) an attractive market for banks.”
Other important trends are emerging as ATMs proliferate, according to Mr. Paull. Some customers are avoiding fees by opting to use ATMs without associated surcharges, and many off-premise ATM owners are beginning to reduce or eliminate fees as a competitive tactic. Many banks are also concerned with legislative backlash to ATM surcharges. Even taking these uncertainties into account, surcharging will continue to be an important revenue source. It may, however, become less reliable as a sole means for banks to finance off-premise ATMs. To compensate, banks are looking for ways to become less dependent on surcharges as their only revenue source for profitable ATM deployment and maintenance.
One of the new revenue opportunities that will soon be available to banks is advertising. According to Saul Caprio, director of marketing for Portland, OR-based ATM distributor Card Capture Services, Inc. (CCS), banks can generate attractive net revenue streams by running ads on their ATMs. “Potential net revenue per month could average between $2,500 and $5,000 for a bank with 50 ATMs handling 1,000 transactions per month,” explained Caprio.
Foreseeing the need to augment surcharging as a sole revenue source, Triton developed the Mako Cash Dispenser to enable banks to add advertising on a lower-cost machine. Mako is equipped with a color monitor and capacity for displaying graphically rich advertising screens. The ability to use Mako as an advertising medium gives businesses and banks an effective new means of reaching customers and provides an attractive new revenue source from their network of ATMs.
In addition to providing new ways of generating revenue, Triton designed the Mako ATM to make ATM deployment feasible in lower volume locations. In addition to a low initial purchase cost, the Mako ATM reduces ongoing maintenance costs, including streamlining of the cost of cash replenishment and capital. Triton Connect software can further reduce ongoing maintenance costs by allowing banks to access and control the Mako ATMs remotely from a centralized location.
“As the ATM market moves into lower volume locations, we’re helping banks succeed in this new market by continually enriching the functionality of our ATMs, while driving costs down,” added Mr. Paull.
About Triton Systems
As the leading manufacturer of cash-dispensing ATMs for off-premise locations, Triton Systems is committed to redefining and leading the retail market for cash delivery systems. As the third largest manufacturer of ATMs and ATM management software, Triton has been named two years in a row to Inc. Magazine’s “Inc. 500” ranking of the largest privately held companies in the U.S. Triton was also named one of America’s top 25 most successful small manufacturers by Industry Week Growing Companies in November 1998.
Triton’s product line includes the industry-leading 9600 series cash-dispensing ATMs, with various communication network interfaces such as CDPD. Additional products include the Triton Connect software package for accessing and controlling ATMs from a centralized location, ATMjr Demonstrators and ATMjr Plus CAS (Card Activation System) for financial institutions, SuperScrip terminal, the new Mako Cash Dispenser and the VendMate sidecar, which accepts cash and dispenses vending items such as tickets, certificates, and phone cards.
Triton ATMs are in use in over 20,000 locations in the U.S., with recent expansion into Canada, Latin America and other regions throughout the world. The company is headquartered in Long Beach, Mississippi. For more information, visit the Triton Systems website atDetails
Open Market, Inc. said Monday it has partnered with Internet Commerce Services Corporation, Cardservice International, and Epsilon to offer merchants a fast and easy way to commerce-enable their Web site in time for the holiday gift-giving season. The ‘eChristmas’ program combines Open Market’s Internet commerce software, ‘Transact’, available on an outsource-basis from ICOMS’ ‘MerchantTrax’ Internet commerce services, rapid credit card approval processes from Cardservice International, and targeted direct mail from Epsilon. The ‘eChristmas’ program is available immediately from ICOMS and involves a $100 sign-up fee, $100 per month service fee (with a one-month minimum) and $0.95 per transaction (exclusive of regular merchant credit card fees).Details
National Australia Group has purchased a five per cent stake in the share capital of Mondex UK. NAG operates in the UK through its subsidiaries: Yorkshire Bank, Clydesdale Bank and Northern Bank. Along with three other major Australian banks, it also holds the Mondex franchise for Australia and is a participant in Mondex franchises in the US, Ireland and Vietnam. NAG will join Midland Bank, NatWest and Bank of Scotland as institutions that are eligible to issue Mondex cards in the UK.Details