Online Resources & Communications Corporation, a leading provider of Internet and remote banking services, and Concord EFS, Inc., operator of the MAC EFT network, announced yesterday that Beneficial Savings Bank of Philadelphia is the first financial institution to launch an enhanced online banking service made possible by Concord’s proprietary message protocol and Online Resources’ real-time, ATM-based online banking service.
The MAC network will market the service to its 2,500 member institutions under the name Concord InternetConnect.
Working together, the MAC network and Online Resources will enable Beneficial’s customers to pay bills and to transfer funds among 12 accounts, and to view balances and statement information for each. The MAC network’s support of such a broad transaction set — unusual among ATM networks — combined with Online Resources’ Opussm real-time platform, provides Beneficial with an extremely attractive and competitive online banking service to offer its customers. Moreover, Beneficial’s existing link to the MAC network and Online Resources “network of networks” infrastructure and “plug and play” implementation capabilities are making it easy for Beneficial to launch a robust service.
John Kaufmann, Beneficial vice president of retail delivery, said the $1.6 billion institution is excited about launching the service. “We believe MAC and Online Resources have given us a leg up on the competition,” Mr. Kaufmann said. “Having real-time access to so many accounts provides the flexibility that our customers have been telling us they want in an online banking product.”
The MAC network will resell the entire range of Online Resources services, including OpussmChoice, a turnkey service with all the technologies, applications and support systems an institution needs to launch online banking. Services also include the Financial Services Center that allows consumers to find information and conduct transactions on other Web sites. Such actions – buying securities, insurance or items at online stores–can provide new revenue streams for institutions.
Online Resources and the MAC network can assist institutions with market launches, provide marketing materials and customer service, train institutions’ staffs, and design and host Web sites. MAC network account executives and Concord sales staff, recently trained by Online Resources, will target both current member financial institutions and new institutions the network hopes to attract. Currently, MAC member banks serve 60 million direct deposit accounts.
Phillip Valvardi, MAC network president, said that Online Resources’ EFT Gateway links to the MAC network and Concord’s proprietary protocol make the service easy to launch for financial institutions, with more options for consumers. “Most outsourced online banking services can’t offer this level of account access,” Mr. Valvardi said. “By combining our account access capabilities with the Opus real-time platform, we can provide a top-notch service that requires virtually no technical development costs to launch.”
About Concord EFS:
Concord EFS, Inc. (Nasdaq: CEFT) is a vertically-integrated electronic transaction processor, providing transaction authorization, data capture, settlement and funds transfer services to selected markets. Concord’s primary activities include providing credit, debit, check authorization and electronic benefits transfer (EBT) processing services to supermarket, petroleum, convenience store and other retailers; and providing gateway processing, ATM driving and MAC(R) network access to the financial services industry. Concord also provides electronic payment and payroll services to trucking companies, truck stops and other niches of the market.
McLean, Va.-based Online Resources & Communications Corporation () is a leading provider of electronic commerce services to regional and community financial institutions that brand the services for their consumer and small business customers. Proprietary services are marketed under the Opussm brand and include Internet and remote banking and billpaying services. The company also offers access to complementary financial products, such as online loan approval, insurance shopping, investment information and securities trading. Online Resources operates a call center and provides consumer co-marketing services, including a BankOnline.com Web site to direct potential consumers to its client institutions. Its end-to-end single source solution operates substantially in real-time. The company, founded in 1989, is privately-held and serves more than 315 financial institutions nationwide.Details