Output Technology Solutions, the leading provider of bill and statement processing solutions, announced this morning the formation of YourAccounts.Com, a new division focused exclusively on recurring customer interactions via the Internet, including electronic bill presentment and payment and statement presentment. YourAccounts.Com today also debuted with two new product families — e.bill.anywhere — for delivering electronic bill presentment and payment solutions for the financial services, communications, cable TV and utilities industries — and Informa — for delivering e-statements and other electronic communications to mutual fund and brokerage investors.

YourAccounts.Com makes its debut as a division of Output Technology Solutions, the leading processor of bill, statement and related customer communications. The division already has fully operational electronic billing deployments underway at major customer sites including Cellular One of San Francisco, MCI WorldCom, Pepco and Time Warner. The division has the charter to pursue new alliances and customers and develop technology solutions, but will also leverage OTS’s 30 years of bill and statement processing experience and its existing customer base, automatically giving it the potential to reach more than 50 percent of US households. John Korvin, an industry veteran with more than 20 years of experience at Xerox and Computer Sciences Corporation, has been named president of the new division.

“Our mission at YourAccounts.Com is to enhance customer communications via the Internet,” said Korvin. “Our unmatched expertise in billing and statement processes, combined with our Internet experience implementing systems for major customers, enables us to offer a unique solution. As the Web becomes the de facto standard for billing, statements and interacting with customers, we believe we will play a leadership role.”

New Division Targets Growing Market

The electronic bill and statement market is growing very rapidly according to The Yankee Group, which estimates the e-bill market alone will grow from 1.6 million households using Internet billing in 1999, to an estimated 10.8 million households by 2003.

“To be a winner in this space it is critical that vendors demonstrate the ability to handle, format and route tremendous amounts of data to wherever the customer wants to see their bills and statements” said Paul Hughes, a senior analyst at The Yankee Group. “Leveraging Output Technology’s 30 plus years of bill and statement processing experience and world class data centers, YourAccounts.Com has the capability to meet the rapidly expanding requirements for electronic bill and statement presentment.”

e.bill.anywhere Product Family

YourAccounts.Com’s family of billing products, e.bill.anywhere, focuses on electronic bill presentment and payment, giving billers the ability to meet the demands of the consumer for EBPP, while leveraging the communication and marketing opportunities of the Internet. Taking a unique approach to the market, YourAccounts.Com plays the role of independent agent, not only processing data but also representing the biller’s interests with key consolidators and portals. This approach enables billers to interact with customers via the Internet anywhere, anytime … today, tomorrow and in the future using any one of several emerging billing models.

“MCI WorldCom is committed to providing several high-quality EBPP options to our customers through our Online Account Manager,” said Kathleen Rumfola, director of online marketing at MCI WorldCom. “Today’s announcement is another step toward our goal of ensuring that our customers can pay their MCI WorldCom bill electronically through whatever e-bill provider best suits their individual needs.”

The e.bill.anywhere product consists of three fully-hosted bill payment and presentment products —, anywhere.consolidator and anywhere.B2B — that will eliminate complexity, offer a single point of contact for all billing models and guarantee reliability handling large-scale billing processes:

— — Enables billers to present bills to consumers and accept payments from their own Web site using YourAccounts.Com’s hosting services.

— anywhere.consolidator — Provides all the features of plus secure routing and transmission to multiple consolidators, currently supporting Bank of America, CheckFree and Transpoint.

— anywhere.B2B — Provides secure Web-based access to billing information for large account customers.

Major customers that are already deploying the e.bill.anywhere solution include Cellular One of San Francisco, MCI WorldCom, Potomac Electric Power Company (Pepco) and TimeWarner.

Informa Product Family

In addition to the EBPP solution, YoursAccounts.Com also today announced Informa, a suite of hosted products for the development, production and Internet delivery of account statements and other recurring investor communications. Informa combines YourAccounts.Com’s innovative Internet technologies with its proven core competencies in managing and processing customer data to produce customized communications in high volume. The results are personalized investor statements and other personalized communications that help mutual fund and brokerage companies build better relationships with their customers. The three components of the family are:

— Informa Investor — For electronic presentment of statements, trading confirmations and tax forms which are personalized to each investor and which act as a gateway to a fund or broker web site.

— Informa Broker — Provides electronic presentment of investor documents to brokers, tailored to the specific client-management needs of financial intermediaries.

— Informa Compliance — Offers a low-cost, efficient method of presenting SEC compliance materials to investors via the Internet.

Product Availability

The e.bill.anywhere product line is available today. Informa Investor is scheduled for availability in Q1 of next year, with additional Informa products available later in 2000.

About YourAccounts.Com

YourAccounts.Com(SM) is a division of Output Technology Solutions, the leading provider of paper and electronic statements and other documents to companies who value customer communication and customer service. YourAccounts.Com is focused exclusively on Internet bills, statements and related recurring customer communications. YourAccounts.Com and its parent company serve companies in a range of market segments, including communications, video services, mutual fund, brokerage, banking, insurance and other industries. YourAccounts.Com and its parent company have long-term relationships with 300 major customers, such as Cellular One of San Francisco, MCI WorldCom and Pepco. More information can be found at [][1].



Teaser Battle

While First USA has quickly abandoned the fixed 9.99% APR credit card offer over profitability issues, the nation’s second largest issuer is still a player in this year’s pre-holiday marketing battle with a rejuvenated teaser rate solicitation. According to CardWatch ([][1]), First USA is hitting mailboxes across the country this week with a fixed 1.9% intro rate until the first day of the billing cycle that includes March 1, 2000. The latest First USA solicitation offers a go-to APR of 11.65% (Prime +3.9%, 11.65% min) for purchases and balance transfers. However, the new rate structure comes with three major hitches: the two-cycle average daily balance (including new purchases) method of calculating interest , a 3% balance transfer fee (with a $5 minimum and $45 maximum fee) and the requirement that you must transfer a balance to activate the 1.9% interest rate for purchases. The issuer is also zapping cash advances with a 3% fee, a 19.99% (Prime +11.49%) APR, and no grace period. ATM cash advances are subject to a $10 minimum while other cash advances are subject to a $15 minimum cash advance fee. First USA’s punitive interest rate remains at Prime +14.49% with a 22.99% minimum. Meanwhile, Citibank has continued its fall drive with a 2.9% intro rate (until March, 2000) for balance transfers. The nation’s number one issuer is offering a go-to APR of Prime +1.99% or 9.99%. Citibank does not charge a balance transfer fee.



Citigroup launched this morning a small business enterprise portal named The new web site is designed for entrepreneurs and small businesses of 100 employees or fewer, helping them to define and attain their own success by putting big business resources at their disposal. provides, capabilities, connections and integrated business services to meet a full range of everyday needs and long-term opportunities. e-Citi designed to provide a full range of support including e-commerce capabilities, payroll and electronic banking, credit card processing, postal services, financial services like insurance and retirement plans, marketing and advertising support, and the procurement of a whole range of business services at big business discounts.

Details and Fair, Isaac announced this morning an alliance to integrate Fair, Isaac’s ‘CrediTable’ and ‘Small Business Scoring Service’ scoring models with’s web-enabled suite of enterprise credit management and real-time financing solutions. The integration of these offerings means organizations in a variety of industries can use’s software products to implement business-to-business processes that leverage the power and flexibility of Fair, Isaac’s ‘CrediTable’ and ‘SBSS’ scoring models. In conjunction with, the Fair, Isaac products offer customers the flexibility to incorporate empirically derived, pooled-data models during the credit approval process. As a result, complex credit decisions that once took anywhere from several hours to several days to complete can now be performed in less than one minute with the integrated solution from and Fair, Isaac.


SCF Direction

The Smart Card Forum announced Friday that its strategic direction for the year 2000 will include a new work group focused on the application of smart cards, public key infrastructure, digital certificates, digital signatures, and other ID and authentication related technologies. The SCF says it envisions authentication and ID requirements for electronic commerce will be strong drivers to the use of smart cards. The first meeting of the ID and Authentication Work Group will be at the forum’s fall quarterly meeting, to be held in Tempe, AZ from Nov 8-11. Entitled “ID and Authentication 2000,” the meeting includes educational sessions and talks from industry leaders, along with the first work group session.


Priceless Golf Moment

Capturing all the excitement and tension of Ryder Cup competition, the decisive match between Germany’s Bernhard Langer and America’s Hale Irwin, which went down to a putt on the final hole of the 1991 event at Kiawah Island, S.C., was selected as MasterCard’s “Priceless” Moment in Ryder Cup History by a panel of golf media nationwide.

With the outcome of the Ryder Cup still in doubt, Irwin hit his approach to the final green wide to the right. The American chipped, then putted to within one foot. After conceding Irwin’s bogey putt, Langer sent his 45-footer six feet past the hole, setting up a dramatic final par putt, which he missed, halving the match and returning the Ryder Cup to the U.S. (14.5 – 13.5) for the first time since 1985.

Jack Nicklaus’ classic display of sportsmanship, conceding Tony Jacklin’s two-foot putt at the 18th hole at Royal Birkdale in 1969 finished second in the Priceless Moment voting, followed by Sam Torrance’s dramatic 18-foot birdie at the Belfry in 1985 to end Europe’s 28-year Ryder Cup drought.

MasterCard, an official sponsor of the PGA Tour and PGA of America, asked golf journalists nationwide to select their top three moments. Points were awarded on a 5-3-1 basis. The 1991 Langer-Irwin battle received 54% of the vote. Nicklaus’ moment was next with 37%, followed by Torrance’s birdie at 35%.


Canopy Content

Home Account unveiled Canopy Central last week, a brandable, web-based finance channel that allows any financial services company to deliver financial services, news feeds, weather, financial market data and other customized, value-added content and services through a single location on the web. The first release of Canopy Central, which is fully brandable for any institution, offers robust transactional Internet banking services through Home Account’s popular Canopy service platform. It also provides the services and content offered by most sophisticated Internet portals, including integrated weather information, financial calculators, news feeds, market data, stock quotes, and stock portfolio tracking.


BofA & Billserv

Bank of America announced this morning it has reached an agreement with, Inc. for electronic bill presentment and payment services.’s biller customers now have the ability to securely present bills to Internet online banking customers at Bank of America’s web site. The bank currently has more than 1.6 million online banking customers. Since late March, the Bank of America bill presentment feature has allowed participating customers in California to receive and pay bills electronically. Billers, such as Sallie Mae, rely on to create and deliver electronic bills on their behalf.


TSYS Opens Riverfront Campus

Total System Services, Inc. officially opened the first phase of its TSYS Riverfront Campus Friday with a ribbon-cutting ceremony, ending 24 months of development on schedule and on budget.

The TSYS Riverfront Campus — located at 1600 First Ave. on the Chattahoochee River in downtown Columbus — will consolidate almost three-fourths of the TSYS team from multiple locations in Columbus and concentrate operations in four primary facilities for improved efficiency, productivity and communications. TSYS also operates offices in Atlanta, Ga.; Jacksonville, Fla.; Toluca, Mexico; Welland, Ontario; with representatives in Chicago; Norfolk, Va.; Phoenix, Ariz.; Mexico City, Mexico; and London.

“These facilities represent a major milestone in the history and growth of our company,” said TSYS Chairman and CEO Richard W. Ussery. “Every decision was made with the highest commitment to good stewardship. Every detail clearly reflects our values of putting people first and providing superior service for our clients. I’m grateful for our development team’s tireless efforts to create one of the finest, most efficient working environments in the Southeast, a place where people are eager to come to work every day, and a place where clients can come to find their solutions.”

More than three-fourths of the vendors and subcontractors who assisted with the development are based in the Columbus area. The 540,000 square feet of office and conference space will accommodate more than 2,750 team members. Team members selected colors and designs for wall and floor coverings throughout the buildings, and even chose their favorite furniture and workstation configurations. Every workstation has a window so every team member can enjoy views of the river and landscaping.

Other campus amenities include: the TSYS Riverfront Cafe, with seating for 700, an incredibly diverse menu, private dining rooms, shaded patio seating, televisions and a baby grand player piano; a fitness center, which will house weight-lifting and aerobic apparatus, showers, lockers and access to the Chattahoochee Riverwalk; a lactation center for nursing mothers; the Total Banking Center, a full-service branch office of Columbus Bank and Trust Company located on site with two ATMs and representatives from Synovus Securities and Mortgage Lending; a company convenience store, dry-cleaning satellite, periodical library, lounge and game room; hair styling and manicures from Cuts By Us; travel services offered by Columbus Travel; an auditorium that features the most sophisticated sound, projection and interpretation systems available; and Georgia’s largest Windows NT network outside Atlanta. Construction of on-site childcare facilities will begin in early 2000.

TSYS is one of the world’s leading information technology processors of data, transactions and payments for domestic and international issuers of credit, debit, commercial and private-label cards. TSYS’ sophisticated systems offer online accounting, data processing, electronic commerce services, portfolio management, account acquisition, credit evaluation, risk management and customer service. Through our family of companies, TSYS services the entire lifecycle of card accounts and processes more than 194.6 million accounts, making it possible for an estimated 272 million cardholders to use their cards anytime, anywhere. Based in Columbus, Ga., TSYS ([][1]) is an 80.8 percent owned subsidiary of Synovus Financial Corp. (NYSE: SNV) ([][2]) named The Best Company To Work For In America by FORTUNE magazine.



NextCard & Hoover’s

NextCard announced this morning an e-commerce marketing agreement to become the exclusive credit card sponsor for Hoover’s Online: The Business Network ([][1]), published by Hoover’s, Inc..

Under the terms of the agreement, NextCard will promote its suite of premier credit card products to Hoover’s Online visitors. NextCard and Hoover’s will also work to jointly offer special incentives to new cardholders who apply through [][2].

“NextCard is thrilled to offer customized card products to the expanding Hoover’s Online audience,” said David Schwartz, vice president of customer acquisition at NextCard. “We’ve determined that Hoover’s is ideal for reaching consumers seeking innovative business services online and we’re pleased to become an exclusive sponsor.”

“We’re excited about the opportunity to offer busy businesspeople who use Hoover’s Online what we think is the best credit card product for Internet users,” said Jani Farlow Spede, Hoover’s vice president of advertising and e-commerce. “We believe Hoover’s visitors are affluent, educated and very comfortable with online transactions — an attractive match for NextCard.”

Spede added that Hoover’s has developed an integrated customer acquisition program for NextCard that includes banner advertising, text links placement within Hoover’s newsletters and customized tie-in promotions with Hoover’s subscriptions.

NextCard, Inc.

NextCard, Inc. ([][3]), creator of The First True Internet Visa in 1997, is considered the industry’s leading issuer of consumer credit on the Internet. The Company has continued to innovate with its complete GoShopping!(SM) Web site, NextCard eWallet, Double Rewards program, personalized PictureCard(SM) design and exceptional online customer service.

NextCard publishes the NextCard eCommerce Index(SM), the premier source of online transaction activity and was named a “HOT 100 Company” by Upside magazine and one of “The Standard 100” most important and influential companies in the Internet economy by The Industry Standard magazine.



M&I Names Marketing VP

M&I Data Services has appointed Daniel R. Shannon, an 18-year banking and technology veteran, as vice president of marketing. Shannon will be responsible for corporate marketing strategy, identification of major market opportunities, development of strategic alliances and leadership of all communications efforts for the various M&I Data Services business units. He reports directly to Mike Hayford, executive vice president, Corporate Development.

Prior to his appointment, Shannon served M&I Data Services as president of M&I EastPoint, where he was responsible for broadening the audience for that division’s innovative account processing system. He also played a key leadership role in M&I Data Services’ acquisitions of the Traveler’s Express Moneyline Express business and ADP’s Electronic Banking Services division earlier in 1999.

“Dan brings a wealth of experience and a proven track record of marketing success at M&I and from his previous endeavors,” said Joe Delgadillo, president and chief executive officer, M&I Data Services. “This appointment is indicative of M&I’s recent initiatives in the marketing area to ensure that our industry leadership position is maintained, and that we continue to understand and exceed our customers’ expectations with leading-edge technology solutions.”

Before joining M&I Data Services, Shannon served as vice president of marketing for NCR. He was responsible for the marketing of NCR’s computers, software, services, and solutions for sale into the company’s largest segment, Financial Services, on a worldwide basis. Shannon joined NCR in 1981 as a sales representative, subsequently holding a number of positions in sales, sales management and marketing.

Shannon received his bachelor’s degree in business administration in 1981 and his MBA in 1985, both from the University of Wisconsin in Madison. He and his wife Lynn and their three children live in Brookfield, Wis.

Headquartered in Milwaukee, M&I Data Services is a division of Marshall & Ilsley Corporation (Nasdaq: MRIS), a $22.8 billion holding company. M&I Data Services provides leading-edge technology solutions to the financial services industry, offering consulting, software and processing solutions for financial institutions worldwide.

The company’s rapid growth is being fueled by innovative product development, strategic product acquisitions and strong growth of its customer relationships. M&I Data Services had total revenues of $509 million in 1998 and provides financial E-commerce solutions to more than 1,100 financial institutions. For more information visit the M&I Data Services Web site at [][1].



Tice Joins Board

InteliData Technologies Corp. elected Norman Tice to InteliData’s Board of Directors. Mr. Tice has been Chairman Emeritus of MasterCard International Global Board of Directors since June 30, 1996, prior to which he had served as Chairman from 1994 to 1996. In addition, he is currently Chairman of MasterCard’s Compensation Committee and a member of the Audit Committee. During his career Mr. Tice was Chairman and CEO of Boatmen’s Credit Card Bank, Chairman and CEO of Boatmen’s Community Development Corporation and an Executive Vice President of The Boatmen’s Bank of St. Louis.