FDC Record Year

First Data reported Thursday that its domestic merchant dollar volume processed grew 30% last year, from $252 billion to $328 billion. Total domestic transactions also soared from 4.5 billion to 5.8 billion. Merchant Processing Services posted 1999 pro forma consolidated revenues of $2.0 billion versus $1.8 billion for 1998, a 15% increase. At the end of 1999, FDC had 232.6 million domestic card accounts and 27.2 million international card accounts, on file. First Data also noted that it added 24,000 Internet merchants last year for a total of 72,000 online merchants. Dollar volume generated by identifiable Internet transactions grew 149% to $4.7 billion, while fourth quarter volume more than tripled. For complete 4Q and 1999 results for First Data please visit CardData ([www.carddata.com][1]).

[1]: http://www.carddata.com


Metris Hispanic Card

Metris Companies and ADIR Financial Services, whose affiliate, La Curacao, is a southern California Hispanic-focused retailer, announced a co-brand credit card alliance Thursday. Under the terms of the alliance agreement, La Curacao will promote the ‘La Curacao MasterCard/VISA’ program to current and new La Curacao credit customers. Under a service contract with Metris’ Direct Merchants Bank, La Curacao, which currently operates two general merchandise retail locations in the Los Angeles area, will handle account origination, customer service and collections. Direct Merchants Bank will handle credit risk, fraud, and transaction processing. Approximately 6 million Hispanics currently live in the Los Angeles metro area, out of a total California Hispanic population of about 10 million.



American Express’ new ‘Blue’ card, which got off to a rocky start this past fall, has added a free rewards program. ‘BlueLoot’, which offers one point for each dollar charged, was officially introduced yesterday. The rewards program is entirely web-based. Cardholders register for the program, view point balances, browse the rewards catalogue and redeem for rewards, all online. Rewards include gift certificates for books and music, electronic equipment, sports, recreation and travel gear from 40 brand names. Appearing to the “techno-savvy hip”, the trendy rewards include PalmPilots and MP3 players. ‘BlueLoot Points’ will be awarded and posted to a cardholder’ account at the end of each billing cycle and monthly account statements will be viewable online and sent via e-mail. Points are good for three years from the last day of the calendar year in which they were earned. AmEx launched the ‘Blue’ card in September which features a translucent card with a chip. The card is aggressively priced with a six-month intro rate of 0% and no-annual-fee, followed by rates as lows as 9.99%. Although not disclosed, it is estimated AmEx has received more than one million applications for the card over the past four months. AmEx reportedly had production problems and delays with the card and the accompanying smart card reader.


CyberCash 1999

CyberCash, Inc., the world’s leading provider of Internet payment services and electronic payment technologies, announced yesterday that revenues for the year ended December 31, 1999, rose to a record $20.3 million as the company continued to build upon its position as the top provider of electronic-payment products and services to both Internet merchants and traditional retailers, many of whom will eventually move into the online world.

Revenues for the fourth quarter of 1999 rose to a record $6.3 million, which represents a 43% increase over 1998’s fourth quarter revenues of $4.4 million and a 24% increase over the third quarter of 1999. In the company’s Internet services business, fourth quarter revenues rose 73% to $2.4 million from the same period a year ago. For the company’s payment software business, which provides electronic-payment software to retailers not yet online, fourth quarter revenues rose 17% to $3.1 million from the year-earlier period. Customization services accounted for the remaining $800,000 of fourth quarter revenues. CyberCash’s full-year revenues of $20.3 million represented an increase of 61% from $12.6 million in 1998.

CyberCash reported a fourth quarter 1999 loss, excluding a one-time restructuring charge of $775,000 related to a strategic workforce reduction, of $0.39 a share. This compares favorably to the First Call consensus estimate for a loss of $0.44 a share. For the fourth quarter of 1999, CyberCash’s net loss including the charge was $10.1 million, or $0.42 a share, compared with a net loss of $8.0 million, or $0.46 a share, in the same period a year ago. The net loss for full-year 1999 was $43.1 million, or $2.02 per share, compared with $30.9 million, or $2.15 a share, in 1998.

James J. Condon, President and Chief Executive Officer, said: “In 1999, CyberCash continued to provide the very best in Internet and electronic- payment products and services to one of the world’s largest merchant bases. Our CashRegister Internet payment service processed an industry-leading 57 million transactions in 1999. And our payment software business provided a superior platform to a huge base of retailers — a platform that can seamlessly allow them to enter the e-tailing world. We are committed to the creation of shareholder value through a clear focus on financial performance, superior technology and world-class execution.”

Added Condon: “CyberCash’s 1999 was a year of progress as much as promise, as our third- and fourth-quarter results exceeded even our own expectations. Key relationships with IBM and Concentric helped build our CashRegister Internet service business. The acquisition of Tellan Software brought the ability to expand the product offerings in our payment software business. And we filled out our management team with a group of seasoned and talented executives in finance, marketing and operations. With this team in place, and with the technology, infrastructure, relationships and brand equity we have built, CyberCash is uniquely positioned to take full advantage of the explosion in online transactions that is expected to take place over the next few years.”

Key Metrics

Some key growth metrics from 1999:

* Internet service transactions increased 197% to a record 22.6 million in the fourth quarter, a sequential increase of 54% from the third quarter of 1999.

* For the full year, the company processed 57.4 million transactions, up from 29.6 million in 1998.

* CashRegister Internet service revenues rose 110% for the full year.

* CyberCash’s Internet merchant base more than doubled to 19,400 by year-end 1999, from 9,200 at the end of 1998.

* We are now providing payment services to an increasing number of large, well-known Internet merchants including Toysrus.com, McAfee.com, DVDExpress.com and SmarterKids.com.

* CyberCash’s leading payment software products have been shipped to more than 130,000 merchants, by far the largest installed base in the industry.

* Software revenues increased 65% for full-year 1999.

Dennis N. Cavender, Chief Financial Officer, said: “CyberCash’s fundamental business metrics continue to improve as we move into the year 2000. Our goals are to grow revenues even faster, continue to improve gross margins and gain additional cost efficiencies. The growth rate of CyberCash’s Internet services suggests a bright future for this business as e-retailing becomes a mass-market phenomenon, and our payment software business continues to expand at an impressive rate and represent a powerful cash producer for the company as a whole.”

CyberCash is rescinding its shelf registration on file with the Securities and Exchange Commission due to its strong cash position going into the new year, and does not anticipate the need to raise additional funds for working capital.

Internet Services

The CashRegister Internet service business took a number of steps forward in 1999 that will allow it to take full advantage of the explosion in online transactions expected in the first half of this decade. Not only is CyberCash the largest provider of Internet payment services, it pioneered this space and has one of the largest merchant bases in the industry.

CyberCash announced in November that the CashRegister Internet service would be featured in Concentric Network Corporation’s e-commerce retail packages, which are available at Staples superstores nationwide. Concentric is an industry leader in offering small- and medium-sized merchants the tools to succeed in e-commerce, and CyberCash considers this partnership to be an extremely valuable and profitable endeavor going forward.

Also in November, CyberCash announced an extension of its relationship with IBM to offer the CashRegister service to medium-sized enterprises through IBM’s WebSphere Payment Manager. This will allow for the secure Internet processing of credit cards by WebSphere, and represents yet another important brand-name alliance for CyberCash.

In the important growth area of Internet payment processing, earlier in the year CyberCash announced an alliance to offer HNC Software, Inc.’s state-of-the-art eFalcon Internet fraud detection service to its entire base of Internet merchants. HNC is the leading provider of online fraud protection software, and with the HNC partnership CyberCash will be able to make its industry leading Internet payment service an even more complete solution for online retailers and those who are contemplating the move online.

Other 1999 innovations in CyberCash’s Internet service business included the incorporation of its innovative InstaBuy one-click shopping service as an integral part of the CashRegister service, an alliance with Compaq Computer Corporation to include CyberCash’s solutions across current and future e-commerce offerings, and an alliance with EarthLink to provide payment services for its electronic commerce offering, TotalCommerce.

Payment Software

CyberCash’s payment software business also made great strides during the quarter. With the largest installed base in the industry, CyberCash’s ICVERIFY family of products has become the preferred choice of merchants looking to take greater control of their electronic transaction processing. It also provides a single platform for those retailers that plan to move online and transition to CyberCash’s Internet service.

In June, CyberCash announced the acquisition of Tellan Software, Inc., consolidating CyberCash’s dominance in the electronic payment software market. Tellan produces payment-processing software for Internet commerce, as well as global enterprises that want to consolidate disparate payment applications into a central platform. Tellan’s leading brands include MacAuthorize, PCAuthorize and WebAuthorize, and by combining the best of both companies’ software, CyberCash intends to extend its lead as producer of the world’s most highly functional and reliable way to make electronic payments.

About CyberCash

CyberCash, Inc., the world’s leading provider of Internet payment services and electronic payment technologies, is a pioneer in payment software and solutions spanning both the e-commerce and physical world markets. CyberCash today has more than 20,000 Internet merchant customers, over 130,000 physical world software products shipped and solutions that are delivered as either software or services. CyberCash offers the broadest reach in the payment industry with a comprehensive distribution network that includes direct selling as well as marketing partnerships with financial institutions, Internet service providers, application service providers and storefront solution providers.

For more information on CyberCash please visit CardData ([www.carddata.com][1])

[1]: http://www.carddata.com/


Venezuela Gets Iced

Conexus is piloting Hypercom ePic ICE 5000 touch screen-based payment terminals to support more than 200 service stations in Venezuela. The pilot is the first expansion of ePic ICE into the oil and gas industry. The number of terminal devices initially planned is 500. Conexus is the largest bank network system in Venezuela, serving Banco Mercantil, Banco Union, Corp Banca, Interbank and other institutions. Venezuela is the seventh largest market in terms of total credit card transactions.

“Hypercom’s ePic ICE 5000 card payment terminal provides service stations fast, more secure and reliable card payment transaction capabilities and the ability to quickly and easily accommodate emerging payment options and business opportunities,” said Juan Guilarte, General Manager, Conexus. “The ePic ICE 5000 enables customers to transact business with minimum errors.”

Packed with value-added features, Hypercom’s ICE 5000 is a powerful, multi-function touch screen-based payment terminal incorporating a high-speed thermal printer, paper cutter, and Hypercom 9600 bits per second (bps) FastPOS modem technology that lets merchants complete transactions in under six seconds. When used in concert with Hypercom’s e-commerce web merchant-hosting software, it cost effectively bridges physical retail payments and web-based e-commerce. ePic (ePOS-infocommerce(TM)) enables merchants to support a range of Internet-based functions via ICE terminals and allows them to set up centrally hosted web stores which can be operated via the terminal. ePic supports e-mail, on-screen advertising, interactive electronic coupons, interactive loyalty, electronic receipt capture, branding programs and e-commerce — in addition to traditional secure payment processing functions.

Hypercom Corporation (NYSE: HYC) is a global provider of end-to-end electronic payment solutions, including card payment systems, peripherals, network products, software and e-commerce payment solutions that add value at the point-of-sale for consumers, merchants and acquirers.

Headquartered in Phoenix, Arizona, Hypercom markets its products in more than 70 countries through a global network of affiliates and offices in Argentina, Australia, Brazil, Chile, China, Germany, Hong Kong, Hungary, Japan, Mexico, Russia, Singapore, Sweden, the United Kingdom and Venezuela. Hypercom’s Internet address is [www.hypercom.com][1].

[1]: http://www.hypercom.com/


Providian Donates to Consumer Action

Consumer Action announced Thursday that it received a $50,000 grant from Providian Financial in support of its Healthy Children Organizing Project. This new partnership directs funds toward a critical issue in children’s health and well-being.

Consumer Action, a nonprofit advocacy and education organization that has served consumers since 1971, has a national reputation for multilingual consumer education and advocacy in the fields of credit, banking, insurance, utilities and HMOs. Perhaps less well-known is Consumer Action’s advocacy on behalf of San Francisco’s children through its Healthy Children Organizing Project. The Project, founded in 1990 and originally called the Lead Poisoning Prevention Project, helps San Francisco’s low and moderate income communities of color to build their capacity to educate parents and care givers about how to raise healthy children.

Once focused mainly on preventing childhood lead poisoning, the Healthy Children Organizing Project is beginning to extend its efforts to protecting children from other preventable diseases and conditions, including asthma, malnutrition and tooth decay. The Project works with numerous child and health care, community, public interest, nonprofit affordable housing, economic opportunity and other community-based groups. “Our goal is clear: We want a city full of healthy children,” stated Neil Gendel, Project Director. “Our Project is engaged in one of the country’s most effective efforts to help low and moderate income communities of color have healthy children and decent housing. Funding from new sources like Providian enables us to continue our record of success.”

“Healthy children have a much better chance of doing well in school, developing to their full potential, and living rich adult lives,” said Jim Wunderman, Vice President of Corporate Affairs for Providian. “Consumer Action and the Healthy Children Organizing Project are making strides toward improving the well-being of San Francisco’s kids and we support that 100%.”

San Francisco-based Providian Financial Corporation ([http://www.providian.com][1]) is a leading provider of lending and deposit products and one of the Bay Area’s largest employers. For years, Providian has made financial contributions to nonprofit organizations in the communities where its employees live and work. In recent years, Providian has contributed millions of dollars to child-related causes nationwide, focusing much of that activity on programs in the San Francisco Bay Area. Aware that Providian directs a major portion of its overall funding toward programs that address child care and other issues affecting children, Consumer Action asked Providian for funds to support its Healthy Children Organizing Project.

About the Healthy Children Organizing Project

The Healthy Children Organizing Project (HCOP), a program of Consumer Action, helps San Francisco’s low and moderate income communities of color build their capacity to educate parents and care givers about how to have healthy children. Working in conjunction with numerous educational, public health, children’s service, and governmental agencies, as well as property owners, contractors, and other interested constituencies, HCOP protects children from lead poisoning and other preventable diseases.

About Consumer Action

Consumer Action (CA) is a pioneering non-profit advocacy and education organization that has served consumers since 1971. CA has a national reputation for multilingual education in the fields of credit, banking and telecommunications. CA distributes more than one million free multilingual publications, runs a hotline providing free, non-legal advice and referrals on a wide range of issues, in Chinese, English and Spanish, and provides a variety of free consumer education material on its Web site at [http://www.consumer-action.org][2].

About Providian Financial

San Francisco-based Providian Financial Corporation ([http://www.providian.com][3]) is a leading provider of lending and deposit products to customers nationwide and also offers credit cards in the United Kingdom. Providian serves a broad, diversified market with loan products that include credit cards, home equity loans, secured cards and membership services. With a commitment to 100% customer satisfaction, Providian’s mission is to help its customers build or rebuild, protect and responsibly use credit by providing a quality borrowing experience that leads to active and lasting customer relationships. Providian has $23 billion in assets under management and over 12 million customers.

[1]: http://www.providian.com/
[2]: http://www.consumer-action.org/
[3]: http://www.providian.com/


Diners Club Award

Club Rewards by Diners Club International won coveted honors for the third consecutive year, by being awarded the prestigious 1999 Freddie Award for the “Best Frequent Traveler Affinity Charge/Credit Card Program” by the readers of InsideFlyer. Results were announced at the Twelfth Annual “Freddie” Awards banquet in New York.

In addition to being named the favorite program of the year, voters also awarded Diners Club a 9.07 out of a possible 10 in terms of value delivered. More than 130,000 voters, some of the world’s most frequent travelers, determined the winners by written or on-line ballots. On average, the voters belong to seven loyalty programs.

“We’re thrilled that frequent travelers again rated our Club Rewards program as the best in class,” said William H. Friesell, chairman of Diners Club International. “Our employees work hard at delivering excellent service, benefits and value to frequent travelers, and it is most gratifying to see travelers recognize those efforts in the voting.”

The Freddie Awards — named after Sir Freddie Laker in honor of his accomplishments in marketing travel during the 1970s — have evolved into a popular method for frequent travelers to voice their opinions about frequent travel programs. Randy Petersen, editor and publisher of InsideFlyer magazine and creator of the Freddie Awards, calls them the frequent traveler’s answer to the Oscar, Emmy and Grammy Awards.

Diners Club, creator of the multi-use charge card industry in 1950, enters the new millennium by celebrating 50 years of growth. Issued in more countries and currencies than any other charge card, Diners Club serves more than 8 million Cardmembers worldwide who last year charged more than $35 billion at more than five million establishments which welcome Diners Club. Individuals or corporations interested in acquiring the award-winning DINERS CLUB charge card call (800) 2-DINERS (234-6377) for further information or visit [www.dinersclubus.com][1].

[1]: http://www.dinersclubus.com/


Donehey Leaves Cap One

Capital One Financial Corporation announced that James P. Donehey, Senior Vice President for Information Technology and Chief Information Officer, has decided to leave the Company, effective February 29, 2000.

Mr. Donehey’s departure comes after more than five years as the Company’s CIO and as a member of the senior team that built one of the industry’s leading financial organizations. Mr. Donehey has decided he wants to spend more time with his family, especially his 86 year old father, and recognizes that the demands of leading a 1,700 person IT organization do not afford him the time he wants.

“Jim Donehey has made many significant contributions to Capital One since our initial public offering over five years ago. Our company reaps tremendous benefits from having an IT organization that is melded so well with our business and our operations areas,” said Nigel Morris, President and Chief Operating Officer. “For personal reasons, Jim felt it was time for a change and is working to ensure a smooth transition. We will miss Jim, but we support his desire to spend more time with his family and wish him all the best.”

“I have truly enjoyed working at Capital One,” commented Mr. Donehey. “It’s been a tremendously rewarding experience to have helped build one of the nation’s most successful companies. Capital One is a very special company, and I enjoyed a very special experience there.”

The Company announced that Marjorie M. Connelly, Senior Vice President of Credit Card Operations and Laura Olle, Vice President and Senior Business Information Officer, will jointly lead the IT organization. Each will take responsibility for one of two broad areas in IT: an infrastructure group and a development group. The infrastructure group will be placed under the direction of Ms. Connelly, and the development group will be placed under the direction of Ms. Olle.

Ms. Olle, who joined Capital One last year and who will now report directly to Mr. Morris, has more than 20 years experience in IT and management consulting. Prior to joining Capital One, she was Senior Vice President for Information Systems and Services at Freddie Mac. Ms. Connelly has been a member of Capital One’s senior management team since she joined the Company in 1994.

“We are very excited about the leadership and depth of experience that Marge and Laura bring to their new roles,” said Mr. Morris. “Marge has been an important part of Capital One’s growth since before our IPO and helped build many of our award-winning IT solutions. And we’re delighted to have Laura on board to step into this important role.”

Headquartered in Falls Church, Virginia, Capital One Financial Corporation ([http://www.CapitalOne.com][1]) is a holding company whose principal subsidiaries, Capital One Bank and Capital One, F.S.B., offer consumer lending and deposit products. Capital One’s subsidiaries collectively had 23.7 million customers and $20.2 billion in managed loans outstanding as of December 31, 1999, and are among the largest providers of MasterCard and Visa credit cards in the world. Capital One trades on the New York Stock Exchange under the symbol “COF” and is included in the S&P 500 Index.

[1]: http://www.capitalone.com/


AmEx Kiosks

7-Eleven and American Express announced Thursday a strategic alliance to introduce interactive kiosks in 7-Eleven stores. During the initial roll-out, the units will be installed in over 200 7-Eleven stores throughout the Dallas/Fort Worth area over the course of this year. The touch-screen kiosks will provide customers with check-cashing services, money orders, and wire transfers. In the future, the two companies expect to introduce a wide range of services, including event ticketing, and e-commerce applications such as on-line shopping. AmEx currently has a network of over 4,000 ATMs in convenience stores, supermarkets, malls, and hotels throughout the USA. The expansion of the kiosks into future markets will be determined based on the results of the Dallas test.


Diamond Link for ABN AMRO

Euronet Services Inc. launched a new Visa charge card outsourcing service with ABN AMRO in the Czech Republic in December. Euronet’s “Diamond Link” service is a comprehensive solution which performs Visa charge card issuance, transaction authorization and processing, and account reconciliation functions for ABN AMRO’s corporate clients. Euronet also began ATM management outsourcing services for ABN AMRO in December.

Hugo Halter, COO for ABN AMRO N.V. Czech Republic commented, “Euronet offered us a unique and turnkey outsourcing solution which enabled us to implement an efficient processing structure for our card business and deliver high quality service to our prime customers. Given Euronet’s expertise in the region, we were confident they would also meet our tight pre-Y2K deadline — and they did.”

“In the fast moving and increasingly competitive emerging markets, bank cards are becoming a commodity. Euronet’s solution will be particularly attractive to international banking groups who want to centralize and outsource card processing on a multi-country scale,” said Ivan Remsik, Senior Vice President, Visa International in London.

Miro Bergman, Euronet’s Managing Director for Central Europe, said, “This program clearly demonstrates an emerging trend in Central Europe for banks to outsource key electronic financial transaction services. We’re pleased that ABN AMRO selected Euronet as their charge card and ATM management service provider.”

Euronet Services Inc. is a leading provider of electronic financial solutions and transaction processing services. Euronet operates a network of over 2,200 ATMs in Europe and the U.S. and offers the ARKSYS software suite of integrated solutions for electronic payment and transaction delivery systems. With offices in eight countries on two continents, Euronet Services offers ATM network development and participation, outsourced management solutions, comprehensive software solutions, and professional consulting services to retail banks and companies in more than 70 countries around the world.


Polaroid to Use Eltron

Zebra Technologies Corporation, leading manufacturer of plastic card printers and thermal bar code printers, and Polaroid Corporation announced that they have entered into an OEM agreement for Zebra’s Eltron card printers to be a component of the new Polaroid System 75, the new low-cost and easy-to-use digital ID badge making system.

This system allows a customer to quickly and easily design a photo identification badge on a personal computer. The System 75 can capture a picture, print two to three ID badges a minute, and create and maintain an image database and registry. Polaroid will market the on-demand imaging and printing package where there is an increasing need for security and instant identification such as schools and small- and medium-sized businesses.

“Our OEM relationship with Zebra is based on the strength of the Eltron card printer reputation and the exceptional technology and design. Together, we can aggressively expand and build the commercial marketplace,” said Karl R. LaPan, head of Polaroid’s North American Commercial ID and Ventures Group.

Donald Skinner, president of Eltron Card Printer Products, said “Our partnership with Polaroid is a very significant one. Polaroid is the worldwide leader in instant imaging. This is a great opportunity for Polaroid and Zebra to work together. Through this alliance we will be able to bring instant issue card personalization to a greater audience.”

The Polaroid System 75 is comprised of Polaroid PDC digital camera, Polaroid ID Card Maker Imaging Software and the Polaroid 75 Color Card Printer. Eltron Card Printer Products is supplying the Polaroid 75, a custom OEM color card printer. The two companies plan to continue expanding the initial product offering with additional card printer models in the future.

Polaroid has been producing driver’s licenses and identification cards for more than 25 years using both photographic and digital systems. Polaroid currently produces digital driver’s licenses in states including California, Texas, Georgia and West Virginia. Internationally, Polaroid produces identification documents for governments in more than 60 countries including Brazil, the United Kingdom, Bulgaria, the Philippines, Mexico, Botswana, and Saudi Arabia.

Polaroid Corporation, with annual sales of approximately $1.8 billion, is the worldwide leader in instant imaging. Polaroid supplies instant photographic cameras and films; digital imaging hardware, software and media; secure identification systems; sunglasses and polarizers to markets worldwide. For more information about Polaroid, visit [http://www.polaroid.com][1].

Zebra Technologies Corporation manufactures and distributes Zebra- and Eltron-brand on-demand bar code label printers, secure ID printing systems and plastic card printers used in automatic identification and plastic card personalization applications worldwide. The company also offers software and related supplies, including more than 300 label and ribbon combinations. Zebra’s customers include more than 70 percent of the FORTUNE 500. The company’s stock is traded on the Nasdaq Stock Market under the symbol ZBRA. Information about Zebra Technologies Corporation can be found at [http://www.zebra.com][2]. The Eltron card printer site is located at [http://www.eltroncards.com][3].

[1]: http://www.polaroid.com/
[2]: http://www.zebra.com/
[3]: http://www.eltroncards.com/


Associates Oil Cards

Associates reported yesterday that its oil card portfolio grew 40% last year to 11 million oil card accounts. At year-end 1999, Associates had $11.7 billion in credit card outstandings compared to $10.3 billion for Dec 31, 1998. Credit card delinquency (60+ day) dropped from 4.73% to 4.17% during 1999. Card chargeoffs also dropped from 7.38% to 7.07% last year. For current and historical financial statistics on Associates visit CardData ([www.carddata.com][1]).

[1]: http://www.carddata.com/