Home Account announced that UMB Bank, n.a. of Kansas City, MO. has selected Home Account’s Card Solutions service to enhance its credit card offering to customers. The new offering, scheduled to launch this month, will provide UMB customers real-time access to credit card statement history, cycle-to-date information, and gives them the ability to pay their credit card bills online.
! “This gives our customers the convenience of easily viewing current credit card activity and statement history, with the option of paying their balances right from the web site,” said Mark Volkmer, UMB Bank Vice President. “It allows us to provide them with better access to account information than any of our competitors. We have offered Internet banking for some time, and this service rounds out our range of online banking capabilities.”
“We chose Home Account to implement this offering because the company’s service offering integrates well with our other online services and the company is quite knowledgeable about both our industry and our bank’s technology,” Volkmer added.
Home Account’s Card Solutions will allow UMB Bank’s customers to enroll, view current account activity and account history online, review and modify personal information such as address and phone numbers, initiate customer service inquiries, pay their credit card bill and request additional cards. In addition, users have the ability to manage their credit line and download transaction details all from the convenience of their computers. With the addition of Web Based Card Activation users can now utilize the power of the Internet to safely and securely activate new and reissued cards.
“The majority of UMB’s competitors do not have the level of product functionality that UMB has acquired with the implementation of our Card Solutions service,” said Charles A. White, President and CEO of Home Account. “This gives them a distinct advantage in satisfying their growing customer demands for online services.”
About Home Account
Home Account, based in Emeryville, Calif., delivers patent protected Internet banking, financial management, and electronic commerce solutions to financial services organizations and their customers. The Home Account Card Solutions suite of products helps issuers promote, acquire and service cardholders on line. Home Account was formed in July 1999 through the merger of Home Account Network Inc. and the First Data Direct Banking business of First Data Corp. (NYSE: FDC). This relationship provides the unique Card Solutions(TM) service, an innovative program for credit card issuers that enables Internet account management. For additional information, please go to http://www.homeaccountcardsolutions.com/
About UMB Bank
UMB Bank, n.a., with $6.7 billion in assets, is a wholly owned subsidiary of UMB Financial Corporation (Nasdaq: UMBF). The multi-bank holding company, with $8.1 billion in assets, is headquartered in Kansas City, Missouri, and operates more than 161 locations throughout Missouri, Illinois, Colorado, Kansas, Nebraska and Oklahoma. http://www.umb.com