Tickets.com, a leading provider of ticketing software and services for live events, and VAST, the developer and provider of the world’s first “ATTENDANT FREE”-AUTOMATED TICKET AND TELLER MACHINE, announced an expanded multi-year agreement to deploy the VAST device across Tickets.com’s large base of clients.
VAST and Tickets.com formed an alliance more than two years ago to develop and shape a futuristic state-of-the-art ticketing system. First installed at Pacific Bell Park, home of Major League Baseball’s San Francisco Giants, this innovative system was an important contributor to the Giants winning the “Box-office of the Year Award” at the recent International Ticketing Association conference in Toronto, Canada. “Not a week goes by that I am not giving another sports team or venue a tour of our park, and the highlight is demonstrating the VAST kiosk and its seamless integration with the Tickets.com system,” said Russ Stanley, vice president-San Francisco Giants. “VAST completed the circle of our ticketing system by giving us an end-to-end solution, including serving as a will-call point of distribution for tickets bought over the phone or the Web. The VAST device is the front door to our entire park. We couldn’t have done it without VAST and Tickets.com.”
“We plan to offer these capabilities to all of our clients,” said Dan Afrasiabi, president of Tickets.com’s Ticketing Services Group. “Through our industry-leading business solutions, we help create efficiencies and opportunities for incremental revenues for our clients. The VAST device is an exceptional tool in this regard, providing our clients with a 24/7 ticket distribution channel, while allowing them to create new revenue streams through financial service transactions, advertising and sponsorships. In addition, their consumers benefit from an additional layer of convenience.”
The Tickets.com/VAST agreement spans seven years and includes a broad integrated marketing strategy as well as an evolved technological interface between all Tickets.com software systems and the VAST device. VAST’s “ATTENDANT FREE”-AUTOMATED TICKET AND TELLER MACHINE accepts cash and makes change to the nickel, in addition to accepting credit cards, debit cards and many affinity cards. It can process will-call ticketing transactions for tickets that have been purchased on the Internet or by telephone. Will-call transactions on the VAST device take one-fourth the time required to process through a ticket attendant. The device can dispense marketing materials and sell gift certificates as well. Each device eliminates about 4,000 man-hours per year and offers venue operators income from banking services, advertising and sponsorships.
Jeffrey Mitchell, president & CEO-VAST International said, “Our affiliation with Tickets.com has been rewarding in every respect. They have broken new ground and changed the status quo. That’s what VAST is all about, bringing tomorrow’s technology into today. Tickets.com understands the venue operator and its patron. They are customer driven, an attribute we thrive on and an attribute that ensures prosperity.”
Tickets.com (Nasdaq: TIXX) is a leading business-to-business ticketing solutions provider for live events. The company facilitates the sale of tickets by enabling venues and entertainment organizations with proprietary and cutting edge software, retail outlets, call centers and interactive voice response (IVR) systems. Tickets.com builds private label Ticketing Gateways (SM) to enable live entertainment organizations with e-commerce distribution platforms. The company also sells tickets directly to consumers at http://www.tickets.com, providing tickets and information on virtually all events and entertainment organizations, as well as offering Tickets.com’s automated ticketing solutions are use by thousands of entertainment organizations such as leading performing arts centers, professional sports organizations and various stadiums and arenas in the U. S. Canada, Europe, Australia and Latin America. Tickets.com is the official ticket supplier to the 2002 Olympic Winter Games as well as online ticketing solutions provider for MLB Advanced Media, LP.
Value Automated Systems Ticketing, Inc. (VAST) of San Diego, CA is the developer of the first attendant-free Automated Ticketing and Teller Machine. VAST provides ticketing and teller machines that are custom-programmable for each venue’s needs. The machines are self-service, accept cash, credit and debit and can give change to the nickel. VAST markets it product, nicknamed “Frank” to the movie theatre industry, ski resorts, theme attractions, sporting venues and transportation facilities. VAST is a full service supplier and provides the hardware, software, financial processing, installation, technical support, and service through over 500 branches nationwide.Details