EUR Systems, a market leader in outsourced and turnkey billing and customer care solutions, announced that Working Assets, a long distance, credit card and Internet company, has signed a three-year extension to their long-standing contract.
Under the contract, EUR will continue to provide message collection, rating, billing, printing and mailing, back office support and remittance processing services for Working Assets. EUR provides Working Assets with a unique bill messaging capability that reinforces the progressive image of Working Assets month after month and enables them to dynamically communicate with their customers. EUR produces bills that contain Working Assets’ newsworthy information and specialized messages and prints them on 100% post consumer waste recycled paper. These customized bills help reinforce what Working Assets stands for… “a world that is more just, humane and environmentally sustainable.”
“EUR provides us with custom features that are important to our clients and to our image,” says Ted Volchok, VP of Billing and Development of Working Assets. “Since 1985, our company has raised over $25 million to non-profit organizations, such as Amnesty International and the Rainforest Action Network. Each bill also highlights two political issues under debate, explaining what’s at stake and whom to contact. Our customers are interested in these issues, and EUR gives us the proper tools we need to easily and efficiently reach all of them.”
“Working Assets sets the standard in making the bill work for them,” said John Boyd, President and CEO of EUR Systems. “We are pleased that our EUR billing technology and service is valued so highly by Working Assets and that we have had the opportunity to partner in their many successes over the past ten years.”
In addition to bill messaging, EUR Systems provides a number of back office functions to Working Assets, such as remittance processing. EUR also manages the Working Assets book club by fulfilling orders, maintaining the inventory and collecting payment.
About Working Assets
Working Assets is a long distance, credit card and Internet services company that was created to build a world that is more just, humane and environmentally sustainable. Since Working Assets was created in 1985, the company has raised over $25 million by helping people make a difference in the world through progressive philanthropy and political activism. Working Assets donates a portion of its revenue to nonprofit groups working for peace, human rights, equality, education and the environment. The company also serves as a strong political force, dedicated to giving its customers the opportunity to speak out on critical public issues. Working Assets’ website is located at [www.workingassets.com].
Serving the telecommunications industry for over 40 years, EUR Systems is a leading billing and customer care outsourcing service provider offering complete, flexible solutions for maximum revenue. EUR supports some of the world’s foremost communications providers, including AT&T, Global One, Working Assets and Time Warner Telecom, with end-user customer care & billing, inter-carrier billing, and wholesale billing services.
To offer a complete, custom solution, EUR augments its high quality billing services with bill print/stuff/mail, remittance processing and customer service capabilities, and a renowned data center offering complete, 24/7 backup protection. Additionally, EUR offers total ASP solutions using Daleen’s software. The most valuable service EUR offers is its experienced, reliable staff of over 250 telecommunication-industry specialists who are dedicated to offering total creative solutions. EUR’s website is located at [www.eursystems.com].