First Data confirmed yesterday that newly acquired Achex Inc. will operate and offer the Western Union ‘MoneyZap’ service to current customers of both Achex and MoneyZap. Known for its online checking account-based payment solution, Achex’ technology uses the Internet and existing payment networks to transfer funds online. According to TowerGroup, consumer-to-business payment volume is expected to top 31 billion transactions annually by 2005, creating a market worth an estimated $443 billion.Details
Teco Electric & Machinery Co Ltd and Giesecke & Devrient are forming a US$50 million joint venture to manufacture smart cards. The first initiative will be to upgrade the identification cards for Taiwan’s national health insurance program. The venture has projected annual sales of NT1.5-2.0 billion after mass production starts in early 2002.Details
Hilton HHonors, the only guest reward program in the world that allows members to Double Dip to earn Points & Miles for the same stay, is offering double miles this fall.
From Sept. 1 through Nov. 15, 2001, members can earn twice as many airline miles for each Double Dip stay after one initial Double Dip stay during the promotion availability period. In addition, travelers who charge their Double Dip stay to their Visa(R) card will earn 1,000 HHonors bonus points for each of these additional stays at all HHonors hotels worldwide.
Participating hotels include Hilton, Conrad, Doubletree, Embassy Suites Hotels, Hampton Inn, Hampton Inn & Suites, Hilton Garden Inn and Homewood Suites by Hilton. All HHonors airline partners are participating in the promotion. “In our opinion, there’s no better way to help our customers reach their travel goals faster than by offering them Points & Miles for each stay,” said Jeffrey Diskin, president and chief operating officer of Hilton HHonors Worldwide. “But by doubling the amount of miles and increasing the number of bonus points our members can earn, HHonors is making it even easier for them to earn that extra vacation.”
Visa is the world’s leading payment brand and the largest consumer payment system worldwide. Visa-branded cards generate almost US$2 trillion in annual volume and are accepted at more than 22 million locations around the world. The Visa organization plays a pivotal role in advancing new payment products and technologies to benefit its 21,000 member financial institutions and their cardholders. Visa is a leader in Internet-based payments and is pioneering the creation of u-commerce, or universal commerce — the ability to conduct commerce any time, anywhere, over any type of device.
About the HHonors Program
Hilton HHonors is a guest reward program that gives frequent travelers a faster way to earn the rewards they want most. Enrolled members can earn Points & Miles for the same stay, at nearly any rate, a benefit HHonors calls Double Dipping(R). Points & Miles are available at more than 2,100 participating Hilton, Conrad, Doubletree, Embassy Suites Hotels, Hampton Inn, Hampton Inn & Suites, Hilton Garden Inn and Homewood Suites by Hilton hotels around the world. In addition, HHonors is the only guest reward program that allows its members to exchange airline miles for hotel points and vice versa with selected airlines.
Because of the unmatched flexibility, generosity and value offered by HHonors program features, as well as the many attractive promotions that HHonors offers each year, the program has been recognized with numerous travel industry awards.
Membership in Hilton HHonors is free. Travelers may enroll online by visiting [www.hiltonhhonors.com]. Or, to enroll instantly in the program and make reservations, consumers in the United States and Canada may also call 800/HHONORS. Outside the United States and Canada, travelers may call the Hilton Reservations Worldwide office in their area.
Travelers also may pick up an enrollment form with a membership card at any participating Hilton, Conrad, Doubletree, Embassy Suites Hotels, Hampton Inn, Hampton Inn & Suites, Hilton Garden Inn or Homewood Suites by Hilton hotel around the world.
Hilton Hotels Corp. and Hilton International, a subsidiary of Hilton Group plc, have a worldwide alliance to market Hilton, the world’s best-known hotel brand. Collectively offering more than 2,300 hotels in more than 60 countries worldwide, both companies are recognized as leaders in the hospitality industry. Hilton International currently operates more than 380 hotels in more than 60 countries worldwide.
Infocorp Computer Solutions Ltd., a leading provider of revenue management and electronic service
delivery solutions for e-government and e-retail, announced a
restructuring plan to reduce costs and focus resources on sales and marketing
As part of the restructuring, staff at the Company’s head office in
Winnipeg will be reduced by approximately one-third. The company’s
administrative head office and related functions will move to Infocorp’s
Toronto office. In addition, a significant portion of software product
development and support will be outsourced to Design Expo, a software product
development firm in India that is also a member of the SLMsoft.com Group of
Companies, which will result in further savings.
Restructuring efforts are being undertaken to bring financial results in
line with management’s expectations as softened demand for technology in the
retail sector and the deferral of certain key government projects have
“Infocorp is strongly committed to intensifying sales and marketing
efforts to increase awareness of our industry-leading products and solutions,”
said Dwayne Mathers, CEO of Infocorp. “With the cost saving initiatives and
the sales opportunities that we are targeting, our objective is to bring the
Company to break-even by year-end.”
Effective immediately, Khurram Quereshi is appointed Chief Financial
Officer of Infocorp and will assume the responsibilities of former Vice
President, Finance Doug Marrin, who will continue to assist the Company in its
transition toward profitability.
A member of the SLMsoft.com Group of Companies, Infocorp (TSE: INP) is a
leader in the design and delivery of state-of-the-art revenue management
solutions for governments and specialty retailers. Infocorp’s solutions enable
product and service delivery, workflow automation, and payment transaction
processing through multiple delivery channels including over-the-counter,
Internet and kiosks. Its core e-government product, Access2Gov (formerly
POS+), has been installed in a variety of state, provincial and municipal
departments, and is a key component of electronic service delivery solutions.
Its core retail product, Softwear/P.O.S., is installed on over 10,000
workstations in retail organizations around the world, and is a fully
integrated retail management system, from point-of-sale to customer
relationship management and back office automation. Infocorp’s offices are
located in Canada and USA.
About SLMsoft.com Inc.
Founded in 1986, SLMsoft.com . (TSE: ESP.a and ESP.b ) is a leading
developer of electronic payment systems and transaction processing solutions,
including e-commerce applications with a focus on the financial services
industry. SLMsoft.com provides real-time end-to-end e-banking solutions that
include Internet banking, interactive voice recognition (IVR), debit and
credit card issuing, automated teller machines and point-of-sale network
management, retail branch management, and e-CRM enabling technology.
SLMsoft.com also provides investment brokerage client and portfolio management
applications for the brokerage industry; e-health solutions which enable
health insurance claims to be evaluated at the point of service, processed and
settled in real time; and e-government solutions, which enable consumers to
pay fees for government services in person, at kiosks, through IVR or the
Citibank’s ATM and debit card system is up and running this morning after experiencing a number of crashes this week. The ATM/POS network first crashed Tuesday night for 4.5 hours and then went down again Wednesday morning. However POS debit card was down nearly all day Wednesday. About two million cardholders were affected by the problems, which were blamed on software.Details
VendTek Systems Inc. announces that it has entered into a co-operation agreement with Visa
International, Latin America and Caribbean Region to promote VendTek’s smart
card LVD terminal and Visa Cash among Visa Member banks in the region.
Visa Cash is a chip-based electronic purse card that offers consumers
a fast and convenient way of making low value purchases, such as a cup of
coffee, newspapers, pay phones and public transportation.
The Company also announces that Visa International has purchased five of
VendTek’s smart card LVD terminals to reload value onto Visa Cash
“Visa International has been a supporter and promoter of the LVD concept
from inception,” says VendTek President Paul Brock. “Visa recognizes the value
of our self-serve smart card load from cash and vend infrastructure as an
important element in building on the success of their Visa Cash product.
To-date we have sold the LVD system to Visa International and the Banco de
Costa Rica for a transit application in San Jose, Costa Rica, where it has
proved very successful. The purchase of LVD stations by Visa International
for live use and demonstration will significantly raise the exposure and
profile of the LVD product.”
About the smart card LVD
Smart cards are secure “electronic purses” that enable consumers to
purchase goods quickly and conveniently in an off-line transaction. VendTek’s
LVD is a flexible, self-serve platform that allows for reloading a smart
card from cash, credit card or associated account and the purchasing of a
card; it is the only self-serve reload from cash platform approved by Visa
International, Latin America and Caribbean Region, for the TIBC v1.0 smart
card operating system.
VendTek uses its expertise in payment and self-serve technologies, smart
cards and networking to develop systems for transaction automation. VendTek’s
secure proprietary systems reduce shrinkage, improve access for consumers,
increase the number of selling outlets and selling hours, and enhance overall
security making the systems superior to traditional distribution and
About Visa International
Visa is the world’s leading payments brand and the largest payments
system worldwide. Visa-branded cards, over one billion, generate more than
US$1.8 trillion in annual volume and are accepted at over 22 million locations
around the world. The Visa organization plays a pivotal role in advancing new
payment products and technologies to benefit its 21,000 member financial
institutions and their cardholders. Visa is a leader in Internet based
payments and is pioneering the creation of u-commerce, or universal commerce –
the ability to conduct commerce anytime, anywhere, over any type of device.
Visit Visa, Latin America and Caribbean Region at http://www.visalatam.com.
While Providian’s stock fell another 5% yesterday, the spillover to other monoline stocks settled down. MBNA also released preliminary data yesterday to counter claims the credit card business is wavering in the face of a sluggish economy. MBNA and Capital One moved down slightly, while Household and Metris picked up a few cents. NextCard dropped another 2.5%. Providian closed at $28.90, now trading at 43% of its 52-week high. MBNA says it has added 1.5 million new accounts during July and August and has increased loans by $2.2 billion since June 30. MBNA also noted that managed loan losses in July and August were comparable to second quarter levels and are stable. On Monday, Providian lowered its earnings estimates for the year, citing a recent slowdown in customer purchase activity, softer loan demand relative to expectations, and ongoing credit tightening by the Company. However Providian expects to report an improvement in the 10.29% chargeoff rate for the third quarter.The news dropped Providian’s stock by more than 22% on Monday. (CF Library 9/4/01)Details
Trintech Group Plc, a global provider of secure payment infrastructure solutions for real world, Internet and wireless environments, announced St.George Bank Limited as the first company in Australia to employ their innovative payment dispute resolution software, PayWare Resolve. This solution was implemented through a partnership with eFunds International Limited (NASDAQ: EFDS) who are a leading provider of electronic payment solutions and professional services to financial institutions, financial services companies and retailers. eFunds is the sole regional reseller in Asia Pacific for Trintech’s PayWare Resolve line of products, which integrates with the eFunds DataNavigatorÂ solution.
The St.George Bank implementation will significantly streamline the bank’s management of disputed payment transactions, known as chargebacks, allowing the bank to reduce costs, increase productivity and improve customer service levels. The PayWare Resolve suite of products includes solutions for automated payment dispute resolution, as well as fraud and risk management for issuers, financial transaction processors, acquirers and merchants.
St.George has licensed PayWare Resolve IS – a chargeback management system for issuers and processors – and PayWare Resolve AS to handle chargeback management for acquirers, processors and merchants. At St.George, these solutions will combine with eFunds DataNavigatorÂ, allowing staff to more efficiently handle disputes and exceptions.
St.George CEO and Managing Director Ed O’Neal said prior to implementing PayWare Resolve that the bank relied on a manual, paper based system to manage chargeback processing.
“As part of our endeavor to reduce the time and costs associated with chargeback management, St.George has been investigating several software options that would fully automate this process for us. We believe Trintech’s PayWare solutions interfaced with our existing DataNavigatorÂ solution from eFunds will enable us to achieve significant cost efficiencies within the issuing and acquiring side of the business,” Mr. O’Neal said.
eFunds’ Chairman and CEO Gus Blanchard said the combination of DataNavigatorÂ and PayWare Resolve delivers a powerful chargeback management solution. “The PayWare Resolve solutions have the payment organizations regulations built into the system enabling St.George to benefit from reduced staff training time, consistent handling of disputes as well as increased productivity,” he said.
“We are pleased that our existing skills, solutions and business relationships are allowing St.George Bank to achieve its productivity and cost saving goals,” Mr. Blanchard said.
Trintech CEO John McGuire explained that “PayWare Resolve cuts the time and cost of processing exceptions and disputes, while providing sophisticated management information that helps reduce those that do occur,” he said.
“We are delighted to be working in partnership with eFunds in Asia-Pacific and to have St.George as our first Australian site for PayWare Resolve. We believe that they will realize the same benefits of increased productivity and improved customer service that existing customers of our software are already enjoying,” Mr. McGuire continued.
PayWare Resolve Product Overview
Trintech’s Chargeback Systems (The PayWare Resolve product suite) for acquirers, issuers, processors and merchants automates the exception management process from end-to-end, increasing processing efficiency and creating more opportunities for greater customer care.
PayWare Resolve combines a powerful decision-support environment with compliant dispute regulations to enable optimum management of the entire chargeback process using an easily understood graphical user interface, for swift and informed decision-making.
The essential difference between PayWare Resolve and other exception management systems is its built-in knowledge of national and international chargeback regulations. The chargeback regulations for VISA and MasterCard/Europay have been encoded into the application so that the system can recommend the appropriate action and chargeback reason codes for each case, replacing the need to navigate a series of intricate paper trails and complex and changing regulations. Combined with the solutions ease of use, this dramatically reduces the average training time for new staff to be fully operational.
Founded in 1987, Trintech is a leading provider of secure electronic payment infrastructure solutions for card-based transactions for physical world commerce, eCommerce and mobile commerce. The company offers a complete range of payment software products for credit, debit, commercial and procurement card applications, as well as being a world leader in the deployment of payment solutions for Internet commerce that are fully SSL and SETÂ compliant. Trintech’s range of scalable open systems architecture solutions for UNIXÂ® and Windows NTÂ platforms covers consumer, merchant and financial institution requirements for physical payments and the emerging world of electronic commerce.
Trintech can be contacted in the U.S. at 2755 Campus Drive, San Mateo, CA 94403 (Tel: 650-227-7000) and in Ireland at Trintech Building, South County Business Park, Leopardstown, Dublin 18 (Tel: 353-1-207-4000).
Trintech can be reached on the Web at http://www.trintech.com.
St.George Bank Limited, Australia’s fifth largest bank, has a unique place in the Australian financial services market. At the Bank’s core is a close relationship with its customers and this remains the cornerstone of future strategies, an important tradition that distinguishes St.George from other large Australian banks.
Founded in 1937 as a housing-based financial institution, St.George built a reputation as Australia’s foremost building society, before achieving full banking status in July 1992.
St.George expanded its services to commercial customers in 1994 when it acquired the Commercial Banking Division of Barclays. This move made St.George a full service bank.
About eFunds International
Based in the UK, eFunds International Limited is the European operation of eFunds Corporation.
eFunds delivers innovative, reliable and cost-effective technology solutions to meet its customers’ payment and risk management, e-commerce and business process improvement needs. eFunds provides its services to financial institutions, financial services companies, electronic funds networks, retailers, government agencies, e-commerce providers, and other companies around the world. The company’s software solutions include: eFunds Internet Financial Management (IFM) product range, providing Internet banking solutions tailored for the retail, small business and corporate segments of a bank’s customer base; CONNEX*, which offers ATM and POS electronic funds transfer driving, switching, authorisation and settlement services to banks and financial networks; DataNavigator*, a back-office solution for the post-processing of retail electronic transactions; and Architect, a strategic middleware hub for enterprise application integration.
For more information, visit http://www.efunds.com.Details
The Chicago Transit Authority has awarded a $1.5 million contract to Cubic Transportation Systems to boost the number of smart cards available for distribution to Chicago riders from 3,500 to 300,000 starting early next year. Cubic is the supplier of the CTA’s integrated ticketing and automated payment system that has been operational since 1997. Initially a magnetic ticket-only system, CTA last summer began offering full-fare customers a smart card that also link CTA’s bus and rail operations and neighboring suburban bus operator Pace. The smart cards used in Chicago incorporate Cubic’s ‘GO CARD’ chip technology. ‘GO CARD’ also is the foundation for the ‘SmarTrip’ system running in Washington, D.C., the nation’s largest smart card program.Details
Global merchants and merchant
acquirers who require multi-currency front-end and back-end payment processing
now will be able to price goods and services in different currencies while
also guaranteeing the exchange rate at the time of purchase. Leading merchant
processor First Data Merchant Services and payment provider OMNIPAY, a global
payments processor based in Dublin, Ireland, announced the signing of an
agreement under which the two companies have developed a multi-currency
end-to-end transaction and settlement infrastructure. In addition, First Data
Merchant Services and FEXCO, a foreign exchange business also based in
Ireland, have signed a letter of intent to offer FEXCO’s cash management and
treasury services in support of this program.
First Data Merchant Services is offering the service to its many clients
and sales channel partners. The processor anticipates completing the first
merchant implementation in October. “This product meets the needs of
acquirers and merchants who want to authorize, settle, and receive funding for
transactions in any of the major world currencies,” said Pamela H. Patsley,
president of First Data Merchant Services and senior executive vice president,
First Data Corp.
OMNIPAY’s transaction-processing infrastructure handles multi-currency
back-end functions. FEXCO’s multi-currency platform will support front-end
dynamic currency conversion services, which e-commerce and brick and mortar
merchants alike can utilize. FEXCO will manage the treasury operations, which
include the guarantee of the currency exchange rate.
First Data Merchant Services will integrate OMNIPAY’s processing system
with its U.S.-based merchant processing platforms. The transaction remains in
the cardholder’s choice of currency throughout the transaction lifecycle,
including settlement with the issuing bank. The merchant also is guaranteed
payment in the amount of his preferred currency, even though it may differ
from the legal tender selected at the time of purchase.
The global payment effort benefits acquirers, merchants and cardholders:
Acquirer advantages: A merchant acquirer can satisfy its customers’
multicurrency requirements in relation to central acquiring, dynamic currency
conversion and e-commerce. This competitive product offering generates a new
revenue stream and more efficient transaction processing.
Merchant advantages: The merchant broadens payment options for consumers,
and can be guaranteed an exchange rate at the time of sale. This facilitates
settlement and reconciliation for the merchant’s accounting administration.
Cardholder advantages: The cardholder selects a preferred currency and
knows what the transaction amount will be in that currency. This avoids
confusion over exchange rate fluctuations when the exchange takes place later.
Said Brian Connolly, chief executive officer for OMNIPAY, “We are
delighted to have secured this landmark agreement with First Data Merchant
Services, which represents a huge vote of confidence in OMNIPAY. We have
clearly demonstrated the market for OMNIPAY’s service-based processing model
and are now in an even stronger position to leverage our specialized payment
“FEXCO and First Data enjoy a strong relationship through our work with
Western Union. FEXCO and OMNIPAY look forward to working more closely with
First Data Merchant Services,” said Dermot O’Shea, director of payment
services at FEXCO.
FEXCO owns a 60% interest in OMNIPAY. FEXCO is a long time provider of
Western Union’s money transfer services in the United Kingdom, Ireland and
Spain. In December 2000, FDC announced an investment of 25% in FEXCO.
About OMNIPAY and FEXCO
OMNIPAY — http://www.OMNIPAYgroup.com — an international payments
processing company also headquartered in Dublin, Ireland, is a joint venture
between OMNIPAY founders Mr. Brian Connolly and Mr.Hubert O’ Donoghue, and the
international financial services group, FEXCO. OMNIPAY provides international
payment processing services and Internet transaction services for banks,
financial institutions and Internet service providers. FEXCO
(http://www.FEXCO.com) is one of Ireland’s largest financial services
companies, employing over 800 personnel at its corporate headquarters in
Killorglin, Co Kerry, Ireland and office in London, Edinburgh, Madrid, Malta
and Dubai. FEXCO provides a comprehensive range of business-to-business and
consumer financial services, including multi-currency credit card processing,
dynamic currency conversion, tax reclaim, international payments, tourism
services, prize bond management and stock brokering. In addition to its
Bureau de Change business, the company is the exclusive provider of Western
Union Money Transfer(R) services in Ireland, the UK, Spain, Malta and
About First Data Merchant Services
First Data Merchant Services enables merchants to accept any type of
electronic payment — credit, debit, electronic check, EBT, smart card —
anytime, anywhere. A subsidiary of First Data Corp., Merchant Services
annually processes and settles almost 9 billion transactions for more than
$450 billion in sales volume from 2.6 million merchant locations. Through
partnerships and relationships with leading financial institutions and
independent sales organizations, First Data Merchant Services delivers
industry leading electronic payment and e-commerce services and solutions.
First Data Corp. (NYSE: FDC), with global headquarters in Denver, powers the
world economy, serving over 1,400 card issuers and millions of consumers
worldwide. First Data makes it easier, faster and more secure for people and
businesses to buy with virtually any form of payment at the point-of-sale,
over the Internet or by money transfer. For more information, please visit
Sabre Holdings Corporation announced the national release of Sabre Merchant Pay, an integrated, end-to-end merchant payment processing product and service offering for Sabre Connected travel agencies. Sabre is the first global distribution system to offer a payment processing solution to travel industry merchants that is integrated with its host reservation system.
Developed through an exclusive partnership with QSI Payments, a world leader in providing global payment solutions, Sabre Merchant Pay utilizes QSI Payments’ unique technology to enable financial institutions and their respective customers to securely authenticate, authorize and process payments through the Sabre GDS.
Through the subscription-based service, U.S.-based Sabre Connected travel agents will be able to:
— Reduce their operating costs by 15 – 20 percent
— Maximize the efficiency of their business with online reporting and reconciliation
— Minimize the risk of fraudulent transactions
— Streamline the payment process
“Based on our analysis, we have calculated that Sabre Merchant Pay will reduce our annual Visa and MasterCard acceptance costs by nearly 20 percent,” said George Wozniak, president, Hobbit Travel. “Additionally, it will enable us to re-assign personnel to more revenue producing functions and further improve our bottom-line.”
“During the beta test we found that Sabre Merchant Pay helped us to become more efficient by streamlining the processing of our merchant payments and improving our cash flow,” said John Henry, CTO of Robustelli World Travel. “We view this product as a viable alternative to current programs offered by other organizations in the market.”
“Sabre Merchant Pay is another innovative solution designed to help our Sabre Connected travel agencies and airlines effectively manage their business and better service their customers,” said Tom Klein, president Emerging Business and Airline Reservations for Sabre. “With more than $75 billion in travel sales that flow through the Sabre system, we are able to harness the power of that information and combine it with QSI’s expertise. We believe this combination offers a real advantage over other products in the market today.”
Sabre is the leading provider of technology, distribution and marketing services for the travel industry. Headquartered in Dallas/Fort Worth, Texas, the company has approximately 6,000 employees in 45 countries. Sabre maintains an ownership interest of approximately 70 percent in Travelocity.com (Nasdaq: TVLY), the world’s leading online B2C travel site; and it owns GetThere, the world’s leading provider of Web-based B2B travel reservation systems. Sabre is traded on the New York Stock Exchange (NYSE: TSG). More information on Sabre is available on the World Wide Web at .
About QSI Payments
QSI Payments is a global provider of e-payments infrastructure software and secure payments solutions. QSI Payments’ unique software enables financial institutions, enterprises, and their respective customers to transact e-payments in a secure and authenticated manner. The company developed the first smart card debit system in 1996 and has implemented electronic payment solutions across the globe in the United States, Asia, Australia and the United Kingdom. QSI Payments has received international recognition for its Universal Payment architecture(TM) and has developed strategic partnerships with technology leaders such as Compaq and SAP. QSI Payments sets itself apart from the competition by addressing the industry’s needs for increased security, authentication, scalability and bank branding through its unique e-payments architecture that offers unlimited flexibility and absolute control. Visit QSI Payments on the Web at .Details
Citibank, Europay, and Sabena are teaming up to launch a co-branded MasterCard. The card will include the ‘Qualiflyer’ frequent flyer program. are to launch a joint credit card on the market. Europay says the new loyalty card may set off a wave of co-branded card deals with other Belgian banks.Details