EPA Chairman

The Affiliate Membership Program of NACHA – The Electronic Payments Association has elected Mark Webster, CPA, CCM, a Partner with PricewaterhouseCoopers Management Consulting Services practice in Cleveland, Ohio, as Chairman of its Steering Committee. Webster succeeds Thomas J. Patrick of Sheshunoff Information Services, Inc.

“There is a quiet revolution going on in the payments industry,” said Webster. “Companies are exploring the use of new payments applications, and payment service providers are exploring new opportunities. NACHA’s Affiliate Membership Program is an excellent channel for companies to learn how developments in the Automated Clearing House Network will impact their businesses.”

Webster is a Partner in the PricewaterhouseCoopers’ Management Consulting Services practice focused on the financial services industry. He has over 25 years of experience in banking operations, payments systems, and treasury management. He also serves on NACHA’s Rules and Operations Committee.

“Mark Webster is a payments industry veteran,” said Elliott C. McEntee, President and Chief Executive Officer of NACHA. “He will provide strong leadership to NACHA’s Affiliate Membership Program as it seeks to expand its representation of corporate users of ACH products and services.”

NACHA’s Affiliate Membership Program now counts over 200 member organizations active in electronic payments. The program was established in 1986 to bring together companies that use the Automated Clearing House (ACH) Network. Membership provides the opportunity to influence the development of ACH rules, guidelines and practices. Membership has soared over the last two years from 140 to more than 200 organizations. The Affiliate Membership Program’s web site is .

Also elected to the Steering Committee for two-year terms were Bill Brushwood, Director of Product Management, CheckFree Corp.; Deborah Buckland, Product Manager, Payment Systems, Brokat Financial Services; Donald L. Hollingsworth, Assistant Treasurer, Ameren Corp.; David G. Pinch, Manager-ENS, PAYCHEX, Inc.; and Sandra L. Runyon, AAP, CCM, Associate Director, Electronic Remittance Operations, SBC Services, Inc. Thomas J. Patrick continues on the Steering Committee as the Past Chairman.

The ACH Network serves 20,000 financial institutions, 3.5 million businesses, and 100 million individuals. The ACH Network is commonly used for Direct Deposit of payroll and government benefits such as Social Security, Direct Payment of consumer bills, business-to-business payments, federal tax payments, and, increasingly, e-checks and e-commerce payments. In 2000 there were 6.9 billion ACH payments made worth more than $20 trillion.

About NACHA – The Electronic Payments Association

NACHA is the leading organization in developing electronic solutions to improve the payments system. NACHA represents more than 12,000 financial institutions through direct memberships and a network of regional payments associations, and 650 organizations through its industry councils. NACHA develops operating rules and business practices for the Automated Clearing House (ACH) Network and for electronic payments in the areas of Internet commerce, electronic bill and invoice presentment and payment (EBPP, EIPP), e-checks, financial electronic data interchange (EDI), international payments, and electronic benefits transfer (EBT). Visit NACHA on the Internet at [www.nacha.org][1].

[1]: http://www.nacha.org


Talking ATMs

Bank of America confirmed Thursday plans to install more than 7,000 talking ATMs nationwide and Wachovia/First Union announced its first installation of audio-assisted ATMs. BofA says more than 3,000 of the new ATMs will be deployed by the end of 2002, with the rollout to be complete by the end of 2005. The bank currently has 500 talking ATMs installed in Florida and California. Talking ATMs provide audible instructions to persons who cannot view information on an ATM screen. The ATMs feature audio jacks that deliver spoken instructions through standard headsets. Wachovia’s First Union National Bank said Thursday it has installed 19 talking ATMs in Maryland, New Jersey and North Carolina and plans to install 100 more in Pennsylvania, Florida and Washington, DC. over the next nine months. Citibank, Bank One, Wells Fargo and Mellon have also begun a migration to talking ATMs. (CF Library 5/23/01)



Gelco Information Network, the largest and most experienced provider of e-business expense management and reimbursement programs, today announced that Maple Leaf Foods has selected ExpenseLink/Direct(R), a hosted web-based solution for automation of its travel and entertainment (T&E) expense management and employee payment request processes for Maple Leaf Food employees across U.S. and Canadian operations. Based in Toronto, Canada, Maple Leaf Foods is a leading, global food processing company.

Gelco automates the T & E expense management process for mobile employees by providing a user-friendly, web-based solution for easy and rapid expense processing and reimbursement. “We are pleased to have been selected by global leader Maple Leaf Foods to provide them an innovative technology and an unsurpassed expense management automation solution,” said Jon Klem, president and chief executive officer of Gelco’s Expense Management Group. “In today’s fiscal environment, it is cost effective for companies to outsource expense management to gain greater processing efficiencies and control over travel expenditures. Gelco automates each step of the T & E expense management process to provide Maple Leaf Foods with reduced operational costs, improved corporate efficiency, and increased productivity.”

ExpenseLink/Direct(R) allows automation of the entire expense management process from anywhere in the world, providing expense reporting, auditing and reimbursement, data analysis and paperless record keeping. Available anytime, anywhere, Gelco’s ExpenseLink/Direct(R) users simply create expense reports online, submitting them securely via the Internet. Users gain access through an Internet connection to enter travel expenses. Once completed, expenses are reimbursed within 72 hours via direct deposit to employee bank accounts. Corporate charge cards are paid directly according to their company’s payment schedule. Configurable client and server side business rules and automated workflow ensure maximum levels of control and accurate accounting.

About Maple Leaf Foods

Maple Leaf Foods Inc. is a leading global food processing company. Headquartered in Toronto, Canada, the Company employs more than 13,000 people at its operations across Canada and in the United States, Europe and Asia. Maple Leaf Foods reported sales of $3.9 billion in 2000.

About Gelco

Minneapolis based Gelco Information Network is a wholly owned subsidiary of HG Holdings, a multinational interest specializing in e-business products and services for mobile employees. Gelco has been providing travel expense management software and services for more than 35 years. As a whole, the company processed approximately $11 billion in reimbursements in 2000. The Expense Management Group serves over 1.9 million users in over 1,200 corporations and federal agencies, including Ericsson, The Toro Company, American Home Products, Reebok International, Ltd., and the United States Government (including Department of Defense, State Department and NASA).

Leveraging an e-business infrastructure through technology from Sun Microsystems, Cisco, Oracle, EMC and Microsoft, Gelco is the only company that provides its customers with complete expense and trade fund management solutions. Additionally, through its partnerships and private-label relationships, Gelco provides this e-business technology and infrastructure to application service providers and other providers of travel management services. Visit the Gelco web site at www.gelco.com.


Allstate Bank

IL-based Allstate Financial Group has opened Allstate Bank through its 2,000 agencies in California and nationally via the Web. Customers may access their accounts at over 225,000 ATMs, which display the ‘Cirrus’, ‘Maestro’,’NYCE’, ‘STAR’ and/or ‘MAC’ logos. To make deposits the Bank has in excess of 15,000 participating ATMs and will reimburse customers up to $5 per month for ATM fees charged by other banks. Allstate will not charge ATM fees. The Bank indicates a credit card is in the works.



Corillian Corporation (NASDAQ: CORI),
a leading global provider of eFinance solutions, today announced its board
of directors has approved the appointment of Martin Davis as executive
vice president, international.

Davis, 39, has been serving as managing director of Corillian
International Limited, the UK-headquartered subsidiary of Corillian
Corporation, leading the company’s expansion efforts outside the U.S.
Davis’ promotion to the company’s executive management team recognizes his
success to date and demonstrates the growing importance of international
markets to Corillian. Davis will now report directly to Ted Spooner,
Corillian’s chief executive officer and vice-chairman of Corillian’s board
of directors.

“I’m looking forward to the opportunity to help bring a global focus to
Corillian Corporation,” said Mr. Davis. “Since I joined Corillian in June
2000, we have gained customers in Europe, Asia and Australia, proving that
successful eFinance solutions developed for the U.S. market can be adapted
for markets around the world. I welcome the opportunity to contribute at
a strategic level to the company’s plans to make Corillian into the world’
s preferred Internet Banking solution provider.”

Prior to joining Corillian, Davis spent nine years with Reuters where he
held several international marketing roles prior to setting up and running
a strategic planning group, tasked with defining group strategy for
Reuters at the board of directors level.

Davis has an MBA from London City Business School and holds diplomas from
the UK’s Chartered Institute of Marketing and Market Research Society.
Prior to Reuters, he served for 10 years in the British army with many
international assignments covering Northern Ireland, the Middle East, Asia
and the Falkland Islands.

“The board has been impressed by Martin’s energy, vision and
professionalism since he joined us in June 2000,” said Ted Spooner,
Corillian’s chief executive officer. “His international experience will be
invaluable to us as we seek to profitably match our global eFinance
solutions to local market needs.”

About Corillian Corporation

Based in Oregon, and with international offices in Europe, Asia and
Australia, Corillian Corporation is an award-winning provider of
eFinance-enabling software for the financial services industry. Built on
the Microsoft Windows 2000 platform, Corillian applications support
Internet banking, bill delivery and payment, brokerage, customer
relationship management, enhanced data aggregation, and small business
transactions. Voyager can be deployed on-site at the financial firm or in
the state-of-the-art Corillian Data Center. Corillian technology also
enables Open Financial Exchange (OFX) access by finance management
software packages such as Quicken®, QuickBooks® and Microsoft® Money. For
more information about Corillian Corporation, visit our Web site at


Steelers ATMs

PNC Financial Services Group is providing nine ATMs for the Pittsburgh Steelers at the 65,000-seat Heinz Field. PNC says it is the most bank-owned ATMs in any U.S. sports facility. Cleveland Browns Stadium, with 73,000 seats, has three ATMs and the University of Michigan football stadium, with 107,000 seats, has four ATMs. PNC Bank is the “The Official Bank of the Pittsburgh Steelers”. PNC customers can also get the Steelers’ name and logo on debit cards, personal checks and checkbook covers.


Drucker Named TeleCheck CEO

TeleCheck Services, Inc., the world’s leading check acceptance company and a subsidiary of Denver-based First Data Corp. announced Charles D. Drucker has been named president and chief executive officer. In his role with TeleCheck, he will provide executive direction for the company and oversee operations, business development, marketing, and strategic planning and coordination.

Drucker has over 20 years experience in financial services and payment processing, directing business strategy, sales, product development, marketing and operations. He most recently served as senior vice president and general manager of commercial services at Wells Fargo Bank where he managed the ninth largest merchant portfolio in the nation. While there, he played a key role in marketing TeleCheck products and services to Wells Fargo merchant customers.

“The marketplace demand for electronic check commerce and direct payment services continues to escalate faster than ever,” said Drucker. “Product innovation and leadership in this marketplace has placed TeleCheck at the forefront of this electronic movement of funds. I look forward to joining an industry innovator that is successfully delivering to merchants and consumers the most advanced and reliable check acceptance, check conversion, and risk management solutions in the market.”

Previously at Wells Fargo, Drucker directed the bank’s Corporate Card and Consumer Card Marketing Programs. Prior to his tenure at Wells Fargo, Drucker held executive leadership and financial management positions with Bank One and Security Pacific Bank. An active participant in the payment industry, Drucker also sits on the MasterCard Acquirer’s Committee and the Visa Acquirer’s Council.

“Charles is an enthusiastic and visionary leader with a solid foundation in the payments industry,” said Pamela H. Patsley, senior executive vice president of First Data Corp. “He also is uniquely positioned to capitalize on potential synergies between TeleCheck and First Data Merchant Services as electronic check and direct debit technology advances. His strategic planning experience and strong leadership skills will help TeleCheck continue to expand business development, build strong partnerships and capitalize on the increasing demand for the TeleCheck Electronic Check Acceptance(R) service.”

About TeleCheck Services, Inc.

TeleCheck, a subsidiary of Denver-based First Data Corp. (NYSE: FDC), is the world’s leading provider of paper and electronic check services, helping more than 272,000 retail, financial institution, grocery and other industry clients to increase their profitability, reduce risk and streamline operations. TeleCheck’s check acceptance and electronic check commerce solutions help businesses safely and efficiently accept payment at the point of sale, by telephone, over the Internet, and through timed or recurring ACH payments. TeleCheck services are offered through a sales and service network in more than 90 cities in the United States and in Canada, Puerto Rico, Australia and New Zealand. In 2000, TeleCheck authorized more than $163 billion in checks, representing nearly 3.2 billion transactions. For more information about TeleCheck, visit the Internet site at .

First Data Corp. (NYSE: FDC), with global headquarters in Denver, powers the global economy. Serving approximately 2.6 million merchant locations, more than 1,400 card issuers and millions of consumers, First Data makes it easier, faster and more secure for people and businesses to buy goods and services, using virtually any form of payment: credit, debit, smart card, stored-value card or check at the point-of-sale, over the Internet or by money transfer. For more information, please visit the company’s Web site at .



ICBA and Travelex have extended their
existing contract to supply ICBA member banks with Interpayment Visa Travelers
Cheques for another three years. Travelex, an ICBA preferred vendor, recently
acquired Thomas Cook Global & Financial Services and Interpayment.
The program, established in 1982 and has more than 2000 enrolled banks,
enables banks to participate in the Visa Travelers Cheques Program without
incurring annual fees. Additionally, it allows banks to generate additional
revenue through commission fees and sales incentives.

“Research has shown that consumers still choose travelers cheques as one
of the safest ways to carry money while traveling, because travelers cheques
are more quickly and easily replaced than lost or stolen credit or debit
cards. With cheques sales totaling over $13 billion last year, it’s clear that
there is still a strong market for travelers cheques in the U.S.,” says Tom
Tucker, senior vice president of sales development for Travelex.
As part of the renewed emphasis on the travelers cheque product, Travelex
is developing an Internet-based solution that will enable banks to
electronically submit sales data and settlement payment simultaneously.
According to Simon Hoppe, Travelex’s extranet project manager, “The automation
of these two processes will allow banks to more quickly and easily complete
existing paper-based processes, improving the profitability of the travelers
cheques program overall.”

As ICBA and Travelex continue to explore new ways to help community banks
attract and retain profitable customers, Travelex has begun a pilot of a new
foreign currency service with ICBA. My Travel Wallet is an online ordering
solution for foreign currency banknotes and Travelers Cheques, which allows
bank customers to place foreign travel cash orders for home delivery through
their bank Web site. My Travel Wallet can be added to ICBA member Web sites
for no cost in as little as 24 hours.

“One of the community bank’s most significant challenges today is being
able to compete with the wide range of services offered by larger banks. My
Travel Wallet is an easy, risk-free way for community banks to offer foreign
currency services to their customers, and avoid having to refer customers to a
competitor bank for service,” says Bob Gulledge, ICBA chairman.

The Travelex Group, a privately-owned, UK-based company, recently acquired
Thomas Cook Global and Financial Services creating the world’s largest retail
foreign exchange business with 650 branches and gateway locations in New York,
London, Hong Kong and Sydney. The combined business, with a staff of more than
6,000, is also the world’s largest non-bank provider of corporate
international payments with more than 18,000 customers worldwide, the world’s
leading provider of outsourced travel money, with state-of-the-art operations
on 3 continents and the world’s second largest issuer of travelers cheques.

ICBA is the primary voice for the nation’s community banks, representing
5,000 institutions at nearly 17,000 locations nationwide. Community banks are
independently owned and operated and are characterized by attention to
customer service, lower fees and small business, agricultural and consumer
lending. For more information, visit http://www.icba.org/ .


Smart Airports

On the day that Reagan National Airport re-opens, airports across the country are looking to smart card technology to lead the way to tighten access. In the first-ever large-scale use in aviation, Chicago’s O’Hare International Airport confirmed Wednesday it will upgrade its existing building access-control system based on fingerprint-recognition technology from SecuGen Corp. Beginning this fall, new smart card fingerprint-verification readers will be installed on approximately 1,100 doors at both O’Hare and Midway airports. Under the program the airports’ approximately 55,000 employees will register their fingerprints using a SecuGen optical fingerprint sensor with the fingerprint templates stored on a smart card.


Card Worries

As the nation remains in the grip of fear and uncertainty in the wake of recent terrorist attacks, Americans are more uncomfortable sharing personal information over the Internet. The National Consumers League said yesterday that a recent poll found consumers’ primary concern about shopping online is that their credit card numbers will be stolen. More than 40% are still worried about putting their credit card numbers online, even though all the major credit card networks in the USA have gone to great lengths to educate consumers and waive liability for fraudulent online transactions. Surprisingly, NCL found that 59% of Americans mistakenly believe it is safer to pay for an online purchase with a check or money order than with a credit card. As a result of the survey results, the NCL said Wednesday it is launching an educational campaign to encourage consumers to use credit cards for online shopping. The NCL campaign is being funded by Orbiscom.