Cardtronics & Circle K

Cardtronics, a leading national provider of Automated Teller Machine products and services, has entered into a long-term agreement with SSP/Circle K to install and service 335 new ATM machines in Circle K convenience stores in Texas and Oklahoma. Under the terms of the agreement, SSP will purchase new Tidel IS 2000 ATM machines through Cardtronics, which will install the units and provide processing services.

Cardtronics, the nation’s largest distributor of Tidel ATMs, currently operates a network of more than 6,500 ATMs from coast to coast, handling approximately 91,000 transactions per day.

“We are delighted that SSP has chosen Cardtronics to serve their ATM needs,” said Ralph Clinard, President and CEO of Cardtronics. “This partnership builds on our success in attracting large, multi-location corporate customers who are beginning to recognize Cardtronics as an industry leader with real expertise in the ATM business.

Brian Archer, Executive Vice President of Cardtronics, added, “After 12 years in business, building our network one machine at a time, we have acquired the experience and knowledge to offer superior products and services to corporate customers. We have worked very hard at becoming one of the largest and most respected ATM networks in the nation, with an excellent track record of satisfying customers.”

“SSP is very excited about taking ownership of its ATM program through our partnership with Cardtronics,” said Lloyd Nobles, SSP’s Category Manager for electronics services. “This move will allow SSP to maximize our profitability and improve the quality of the financial services we provide to our customers.”

About Cardtronics

Founded in 1989, Cardtronics is a leading national provider of fully integrated Automated Teller Machine (ATM) products and services, headquartered in Houston, Texas with sales and service representatives in every major U.S. market. With a network of over 6,500 machines and growing, Cardtronics is one of the largest and fastest-growing independent ATM deployers in the U.S. For more information about Cardtronics, visit .

About SSP

SSP Partners is a Corpus Christi, Texas based company, which directly operates 335 retail convenience stores in Texas and Oklahoma and over 300 branded dealer units through its wholesale fuel division. SSP is a licensee of the TMC Franchise Corporation and operates under the Circle K brand. Founded in 1938 by the Susser family, SSP has experienced dynamic growth and now is one of the Top 50 convenience store chains in the United States.

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NACHA Signs Natl City

NACHA – The Electronic Payments Association has signed its fifth new financial institution member of the year with the addition of National City Corporation, headquartered in Cleveland, Ohio, whose membership becomes effective January 1, 2002.

“NACHA has increased direct financial institution membership by more than sixty percent,” said Janet C. Boyst, Chair of NACHA’s Board of Directors and Senior Vice President and Group Executive at Wachovia Bank. “The growth in NACHA’s membership reflects the need among financial institutions to influence the development of new electronic payment applications, as well as NACHA’s ability to meet that need.”

“National City has long been associated with NACHA, and we are excited about becoming a direct member,” said Mary Ann Francis, Senior Vice President of National City Corporation. “We feel it’s key to be involved directly with the future of the payments system, and NACHA has always played a leadership role. We look forward to working with NACHA and the other leading financial institutions on payment system initiatives.”

Membership in NACHA provides important benefits to financial institutions:

* Influence and Control — Financial institution members cast votes directly on the ACH Operating Rules and other electronic payment standards and rules governing the banking industry nationwide. Financial institution members are eligible to serve on NACHA’s Board of Directors.

* Innovation and Opportunity — NACHA is at the forefront of developing new electronic payment services and products, as well as risk management and quality control initiatives that have a direct impact on a financial institution’s service offerings and bottom line. Membership in NACHA opens doors to other decision-makers at financial institutions, corporations, service providers, government agencies and other e-commerce-related organizations.

* Visibility in a Thriving Industry — Financial institution members of NACHA are an elite group in a dynamic industry. Annual ACH volume has increased by 580 percent over the past 10 years, and ACH payments are the fastest growing source of revenues among all corporate payment services. More than 3.5 million companies in the United States use ACH services today.

Direct membership in NACHA for financial institutions became available this year after NACHA completed a reorganization in 2000. The reorganization was undertaken to streamline the governance of the association, establish new voting rights for financial institutions on the operating rules for the ACH Network, and establish direct membership in NACHA for financial institutions.

NACHA now has 34 direct members consisting of 21 payments associations and 13 financial institutions. The other financial institution members are American Express Centurion Bank, Bank of America, Bank One, BB&T Corporation, Capital One, Citibank, First Union, FleetBoston Financial, J.P. Morgan Chase, Mellon, Wachovia, and Wells Fargo. NACHA’s financial institution members originated more than 59 percent of commercial ACH Network transactions during 2000. Nine of the 12 largest originators of ACH payments, according to the NACHA Top 50 list, are direct members of NACHA, and 11 of the 20 largest bank holding companies, including the top six, are direct members.

About NACHA – The Electronic Payments Association

NACHA is the leading organization in developing electronic solutions to improve the payments system. NACHA represents more than 12,000 financial institutions through direct memberships and a network of regional payments associations, and 650 organizations through its industry councils. NACHA develops operating rules and business practices for the Automated Clearing House (ACH) Network and for electronic payments in the areas of Internet commerce, electronic bill and invoice presentment and payment (EBPP, EIPP), financial electronic data interchange (EDI), international payments, electronic checks, and electronic benefits transfer (EBT). Visit NACHA on the Internet at [http://www.nacha.org][1].

About National City

National City Corporation is a $94 billion financial holding company headquartered in Cleveland, Ohio. Through its subsidiaries, the company provides a full range of financial services including investment banking and traditional banking services to individuals and businesses, commercial and retail banking, consumer finance, asset management, mortgage financing and servicing, and item processing. National City has offices in Ohio, Pennsylvania, Indiana, Kentucky, Illinois, and Michigan. National City can be found on the World Wide Web at [http://www.nationalcity.com][2].

[1]: http://www.nacha.org/
[2]: http://www.nationalcity.com/

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Discover Gift Card

Discover Financial Services and Stored Value Systems have launched a program to enable merchants to offer gift cards branded with their logo to their customers and can be used wherever ‘Discover Card’ is accepted. Discover Business Services plans to begin marketing the program this month with a particular focus on large and mid-sized merchant accounts. Gift cards issued for use on the Discover Business Services network will also be rechargeable.

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Wachovia on EPN

The Electronic Payments Network announced Tuesday that Wachovia Corporation has switched its ACH volume from the Federal Reserve Bank to EPN’s private sector ACH network for consumer and commercial payments. Wachovia made the switch Friday, October 5, 2001, and now originates and receives all of its ACH work using EPN’s nationwide network. Moving their ACH volume allows Wachovia to take advantage of high-value innovations exclusively available on EPN.

“We have been steadily improving EPN’s functionality for several years, and Wachovia and other recent conversions such as BB&T, First Union, and Mellon are taking advantage of these unique capabilities,” said George Thomas, president of EPN.

EPN is the market leader in private sector ACH and is a part of the New York Clearing House family of financial services.

“To stay competitive, banks have to add valuable new services — especially for commercial customers,” said Janet Boyst, Wachovia group executive. “Switching our ACH volume makes good business sense because we get market leading innovation.”

“EPN offers the only proven, fast and painless migration path to essential Internet functionality that is critical to banks anxious to take full advantage of e-commerce,” said Thomas. “Every day, more and more bank customers are asking for new capabilities like end-to-end straight through processing, and the proven capabilities of EPN is the best way to get there.”

Additional banks expected to transition to EPN over the next year include: Bank of America, Banc One, Comerica Inc., Key Bank, PNC Bank, U.S. Bancorp and Wells Fargo Services Company.

Wachovia Corporation, created through the Sept. 1, 2001, merger of First Union and Wachovia with pro forma assets of $322 billion as of June 30, is a leading provider of financial services to 19 million retail and corporate customers throughout the East Coast and the nation. The company operates full-service banking offices under the First Union and Wachovia names in 11 East Coast states and Washington, D.C., and offers full-service brokerage with offices in 47 states and global services through more than 30 international offices.

Electronic Payments Network is a nationwide ACH (automated clearing house) network for domestic consumer and commercial payments. EPN’s processing membership consists of 230 commercial banks, 106 savings banks, 496 credit unions, and 53 savings and loan associations. Annually, EPN processes an average of more than $2.3 trillion dollars from commercial banks, savings banks, savings and loan associations, and credit unions. The Electronic Payments Network is part of the New York Clearing House’s family of payment systems. For more information, search [http://www.epaynetwork.com][1] or contact Chip Savidge (NYCH) at 201-319-5478, or at Chip.Savidge@NYCH.

The Clearing House is the nation’s oldest and most innovative bank association and payments processor. Established in 1853 to simplify the exchange of checks and improve the efficiency of the payments system, the Clearing House is still a world leader in the payments business. It operates the Electronic Payments Network (EPN), CHIPS (Clearing House Interbank Payments System), and runs a well-respected association that serves as a forum for its members to promote common interests in the financial services industry. For more information search [http://www.nych.org][2] or contact Chip Savidge (NYCH) at 201-319-5478, or at Chip.Savidge@NYCH.org .

[1]: http://www.epaynetwork.com/
[2]: http://www.nych.org/

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Arcot VAP

Arcot Systems, Inc., a leading provider of solutions for securing e-business, today announced the availability of Arcot TransFort Merchant Solutions for the Visa Payer Authentication service.

Arcot TransFort has been recognized as fully compliant with the 3-D Secure interoperability standard by the Visa Interoperability Lab. Visa Payer Authentication is the basis for Verified by Visa, an Internet payment authentication process designed to increase consumer and merchant confidence in e-commerce by reducing fraudulent Internet transactions. The Arcot TransFort solution supports Visa Payer Authentication and provides merchants with the ability to initiate the authentication of an online Visa transaction, resulting in lower transaction costs and offering protection from fraud losses. TransFort has been adopted by over 30 merchants around the world including leading online retailers such as Ashford.com, CompUSA and McAfee.com. For more information on our merchant solution go to [www.arcot.com/merchant][1].

With Arcot TransFort, the merchant initiates and controls the authentication process. For cardholders who have activated Verified by Visa, the shopping process remains unchanged. At the point of purchase where the shopper has clicked the final “buy” button, cardholders are presented with a Verified by Visa window where they enter their personalized password and authenticate themselves to the Issuer. The Visa card Issuer confirms the cardholder’s identity, and the merchant is provided with real-time authentication results. “We are pleased to offer a fully compliant, out of the box solution to the hundreds of thousands of merchants that are eager to benefit from the Visa Payer Authentication service,” said Chet Silvestri, CEO and president of Arcot Systems. “With the recent announcement by Visa, the merchant motivation to participate in this program is immediate and significant, and we offer a full range of solution deployments for them — from a simple to install, pre-configured appliance to a completely customizable software developer’s kit.”

Arcot TransFort Merchant Solutions is a comprehensive suite of products compliant with the Visa 3-D Secure Interoperability standard and is designed to meet the breadth of needs for merchants worldwide regardless of size, sophistication, and e-commerce environment. Different levels of support services are available depending on a merchant’s requirements, and the Arcot solution operates on all major computer platforms and operating systems. Solutions are available in each of the following formats today, providing a wide selection of implementation options for merchants:

— TransFort Merchant Software — TransFort Merchant Software Developer’s Kit (SDK) — TransFort Merchant Solution on Server Appliance — TransFort Merchant Solution for Hosting Companies

Requiring no change to a merchant’s existing e-commerce engine or back end order processing, Arcot TransFort Merchant Solutions have been designed for easy installation and minimal impact on a merchant’s systems and business processes:

— Simple to deploy – plug and play installation

— Simple to administer – designed for virtually “hands off” operation

— Low impact – requires no new coding and no change in existing processes

About Arcot TransFort

Arcot TransFort strongly authenticates and digitally signs transactions in real-time, providing for the secure, non-repudiation of online payments. Scalable to hundreds of millions of transactions, Arcot TransFort allows companies to grow the volume and value of their online transactions and provide their customers with an added level of confidence and security in the business relationship.

Arcot TransFort is a multi-platform solution capable of authenticating transactions across Web, Virtual Private Network (VPN), and wireless environments. In addition, Arcot TransFort can comply with a variety of business rules or procedures that govern online payments and support multiple authentication methods including username/password (pass-code), physical smart cards (or “chip cards”), and the ArcotID(TM) Software Smart Card. The ArcotID is a means of strong authentication based on patented Arcot technology. It offers a similar level of protection as a physical smart card, but with the convenience of software. It protects a user’s digital credentials in a tamper-proof software container. If any attempt is made to compromise the credentials the attempt is promptly identified and the credentials are neutralized.

About Arcot

Arcot Systems, Inc., is the leading provider of authentication and access control solutions for securing e-business in Internet-scale, transactional and wireless environments. Only Arcot provides cost-effective, scalable, software-based solutions for strongly authenticating users and transactions and managing access for payment systems, B2B extranets, Web portals and virtual private networks. Arcot solutions meet the business need for strong transactional security while providing the customer a user-friendly experience with anytime, anywhere convenience. Leaders in financial services, healthcare, and e-commerce are using Arcot solutions to protect their customers’ privacy and reduce fraud. For more information, visit [http://www.arcot.com][2].

[1]: http://www.arcot.com/merchant
[2]: http://www.arcot.com/

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Lynk & WRG

Lynk Systems, Inc., a leading electronic transaction processor, announced that Western Reserve Group, a pioneer in the ATM industry, has signed on as one of Lynk’s newest ATM distributors. Together, the companies will introduce WRG’s Vision 100 ATM to small and mid size merchants who want a reliable, low cost performer with enough functionality for couponing and on-screen advertising.

Historically, high-end ATMs have not been cost-effective for the smaller merchant with lower volume transaction locations. The Vision 100, however, is a low-cost and well-designed ATM, which uses the Hypercom ICE 6000(TM) platform. With a 6-inch color touch screen, the Vision 100 is suitable for advertising graphics and multicoupon capability. Other notable quality components include the DeLaRue Dispenser, Fujitsu Printer and the Sargent & Greenleaf Electronic Lock. All of these features and components are packaged together in an attractive, user-friendly terminal that generates additional revenue for the merchant.

“We are happy to be associated with Lynk, a company that offers cutting edge technology,” said Jim Penza, president of WRG services. “In addition, Lynk offers a variety of products and services for our ISOs to sell. For example, if a merchant is not able to support a full-service ATM, Lynk offers a point-of-banking (POB) solution via the NYCE network.”

“Lynk also offers a quick set-up time for our customers, multiple direct network connections and numerous tools to help our customers,” said Mike Stevenson, CEO of WRG. “One such tool is ATMAssist, an online reporting package that gives our clients access to the information they need to run a successful business.”

Considered a savvy and quality-driven company, WRG has been pursued by Lynk for quite some time. “We worked on this agreement for several months,” said Melanie Chewning, vice president ATM Division. “WRG is a top-notch, quality organization and we are very excited to have them on board.”

About WRG

WRG, based in Willoughby, Ohio, is a full-service ATM partner that manufactures ATM equipment and software application products for the ATM industry throughout the United States and Canada, and is quickly gaining worldwide presence. The company also provides transaction processing through Western Reserve ATM Processors and financing services through Western Reserve ATM Financial.

As a pioneer in the ATM industry, WRG’s knowledgeable service center team maintains a complete repair shop with a huge parts inventory to offer service and maintenance on most ATM machines. More information about WRG Services may be found at [http://www.wrgservices.com][1].

About Lynk

Lynk is a proven leader in electronic payment, cash dispensing and e- commerce services. The company processes transactions initiated by credit and debit cards, checks, and other access cards from merchant point-of-sale terminals, ATMs and web sites. Lynk also provides related services such as the issuance of stored value cards that facilitate electronic funds distribution.

Lynk controls the entire processing sequence, including sales, merchant payment equipment, design and hosting of Internet store fronts, transaction authorization, capture, settlement and customer service. This “in-sourced” model facilitates a truly integrated single-source service that gives Lynk customers one-call support for all their processing needs. Lynk’s proprietary technology and comprehensive network connectivity offer customers of all sizes unsurpassed processing performance.

Founded in 1991, Lynk has received Visa’s Service Quality Performance Award, and has earned recognition as one of the fastest-growing companies in America by Inc. magazine and Deloitte & Touche. For more information, please visit the company’s web site at [http://www.lynksystems.com][2].

[1]: http://www.wrgservices.com/
[2]: http://www.lynksystems.com/

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ACTIVCARD GOLD

ActivCard the leading provider of digital
identity management products and technology today announced general
availability of ActivCard Gold version 2.0, the second generation of its
standards-based smart card software. ActivCard was the first to deliver smart
card software compliant with the GSA Smart Access Common Identification
Interoperability specification. ActivCard Gold v2.0 is tightly integrated
with the ActivCard smart card and digital identity provisioning and issuance
solution deployed by the Defense Manpower Data Center (DMDC) for the system
being used to issue Common Access Cards (CACs) to over 4 million Department of
Defense (DOD) uniformed services personnel, civilian employees, and eligible
contractors.

“The CAC program may be one of the largest and most ambitious smart card
deployments in the world, and has required the establishment of
interoperability specifications and smart card issuance technology never
before available in the market,” said Mary Dixon, director of the Department
of Defense’s Access Card Office. “Vendors, such as ActivCard, continue to
assist the Department as they deliver more and more robust
‘commercial-off-the-shelf’ solutions, while meeting our interoperability
specifications and assisting us in achieving our CAC program goals and
objectives.”

All CAC compliant solutions enable use of the credentials generated and
stored on the CAC cards issued by the DMDC. ActivCard Goldv2.0 offers
extended features that give DOD components, such as the Department of the
Navy, and the Space and Naval Weapons Command (SPAWAR), the ability to
securely load and manage credentials through the users workstation. The
component groups thus have the benefit of using the same secure loading
protocols and technology used by the DMDC to issue the card without returning
to the central card issuance station. ActivCard Gold v2.0 continues to offer
PKI independence, smart card hardware independence, and full support for US
Government and industry standards.

“ActivCard’s leadership in digital identity provisioning, built on our
early innovations and product development, continues apace,” said Tom Arthur,
ActivCard Senior Vice President. The company’s role in the DOD CAC program
and the selection of the ActivCard smart card and digital identity
provisioning technology by the DMDC, combined with the selection of ActivCard
by the leaders in network computing including Hewlett Packard and Sun
Microsystems for their own internal smart card deployments, has made ActivCard
the vendor of choice. ActivCard Gold v2.0 has been selected for initial
deployments within the Navy and the DMDC and continues to be evaluated by
several other organizations within DOD.

About ActivCard

ActivCard, a leader in digital identity and electronic certification
technology, delivers core components required to enable next generation
e-Business communications and transactions. ActivCard solutions, in
conjunction with the applications support for public key-based data
confidentiality, and integrity, allow individuals and businesses to perform
secure online transactions over the Internet with the ease-of-use of an ATM
transaction. Today, more than 2 million people use ActivCard products for
secure Internet banking, Web access and remote access to corporate networks.
ActivCard has headquarters in Fremont, California, and Suresnes, France with
worldwide operations in Australia, Germany, Japan, Sweden, Singapore, the
United Kingdom and the Netherlands.

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AFFINBANK VISA

Affin Bank reported it has approved about 10,000 accounts for its new ‘Affinbank VISA/MasterCard’. The card was launched last month and has produced 30,000 applications to-date. The bank projected it will open approximately 50,000 accounts for the new card. However Affin Bank indicated its credit card business may contribute less than 10% of the bank’s annual turnover but it may produce 20% of the bank’s income within five years. The Affinbank VISA/MasterCard offers a two-year annual fee waiver for new cardholders and a three-year annual fee waiver during for current Affin Bank retail customers. The card also offers a ‘Nokia 3330’ or ‘Nokia 8250’ for an additional fee of RM399. The card’s interest rate is as low as 13% and there is a rebate program.

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Miller’s Visible Results

Visible Results USA Inc. today announced that its revolutionary GraphiCard ‘ loyalty card technology and Customer Relationship Management (CRM) system will serve as the backbone of Miller’s Rewards, a new loyalty program being launched by Miller’s Neighborhood Market.

The Norfolk, VA-based convenience store subsidiary of Miller Oil will kick-off a four-week pilot test and fine-tuning of the system by mid-September, with a rollout to all 58 of the convenience store chain’s corporate-owned stores in Virginia to follow. Miller Oil will utilize the program for convenience store and gasoline purchases.

With the patented technology, users’ cards are inserted into a smart point-of-sale terminal during each sales transaction. A cutting-edge thermo-chromic process enables the front of the card to display points accrued through the most recent purchase, along with other personalized data designed to pique consumers’ interest. Such data–which is customized for each client–can include highly targeted offers, details of special promotions and sales, advertising messages, particulars of instant-win games and more. The terminal instantly prints out customized coupons and similar incentives as transactions are completed.

A re-writeable magnetic stripe incorporated into the back of the card stores specific data about transactions as they occur. It also allows the back of the card to be re-written every time it is presented, turning it into a self-contained database that eliminates extensive, costly systems integration while encouraging repeated use and fostering customer loyalty. Support for GraphicCard ‘ technology is provided via Visible Results’ sophisticated CRM infrastructure. Point-of-sale information collected during transactions involving program members is downloaded to a Visible Results Data Center, which maintains customer databases and issues customized reports specifically for each client. Thus, clients need not employ large IT staffs in their own back offices and can efficiently target marketing offers to individual customers and generate reports needed to operate, fine-tune and constantly update the program.

Gus Miller, CEO of Miller Oil, believes the system’s uniqueness will prove instrumental to the success of Miller’s Rewards. ‘We had previously sought to develop a loyalty program in-house, but were not able to find an effective system simple enough to work in a convenience store,’ he said. ‘However, Visible Results’ proven program will allow us to set our loyalty offering apart from the pack and to build a strong brand image. Additionally, Visible Results’ CRM support and the ability to complete installation rapidly without IT integration will give us great speed-to-market.’

‘Although we have just begun to market GraphiCard ‘ in the continental United States, response to the system has already been phenomenal,’ noted Gerald Lewis, Chairman of Visible Results USA. ‘We are delighted to have Miller’s Neighborhood Market among our clients and look forward to seeing the company achieve its goals through our technology and support.’ Lewis added that GraphiCard ‘ is appropriate not only for the convenience store and petroleum sector, but also for all types of retail concerns as well as for restaurants aiming to cultivate repeat business among customers.

About Visible Results

Visible Results USA, Inc. is a subsidiary of the Auckland, New Zealand-based Visible Results Group of Companies. Since its inception in 1997, the parent company has emerged as one of the world’s leading customer relationship firms, serving a growing client base across convenience, fast food, fuels and the general retail industry. The company established Visible Results USA and a base in the US through the February 2001 acquisition of Graphicard Systems International (GSI), Overland Park, KS. The purchase included the worldwide intellectual property patents to the unique technology that underlies all Visible Results GraphiCard ‘ programs. Visible Results USA established a marketing office in New York City in May 2001, following the addition of Mr. Lewis to its team.

For further information, visit the company’s website at: [www.visibleresults.com][1]., or contact Visible Results USA, 230 Park Avenue, Suite 630, New York, NY 10169. Telephone is (212) 681-9159.

[1]: http://www.visibleresults.com

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SmartStop Sells Phone Card Biz

SmartStop, Inc., a leading provider of telecommunication solutions to the trucking industry, announced the sale of its prepaid calling card business unit to Transcommunications, Incorporated.

SmartStop marketed industry leading prepaid calling card products, like DriveLinePLUS and numerous private label cards, to professional drivers across America. “DriveLinePLUS was one of the first products of its kind and served the industry well for many years. However, competitive pressures and the well being of our customers dictated a change in strategy. Selling this product to Transcommunications is in the best interest of our customers and it will allow SmartStop to focus it attention on some exciting new products,” said Mark Evers, President and CEO of SmartStop.

“We have worked closely with SmartStop for many years. By purchasing this business, we will be able to leverage and enhance our existing capabilities. Transcommunications looks forward to working directly with this important customer base,” said Jim Coppinger, CEO of Transcommunications. The effective date of the transaction was September 30, 2001. Financial terms were not disclosed.

About SmartStop

SmartStop serves the U.S. trucking industry by integrating telecommunication and commerce solutions, including design, implementation and management of dedicated voice and data bandwidth, PBXs, and network management. The company also offers loyalty and commerce solutions utilizing multi-application smart cards. SmartStop’s website can be found at [www.smartstop.net][1].

About Transcommunications

Transcommunications provides a variety of integrated communication services to the transportation industry through the use of many well-known products, such as CabCARD, PNV, TransFUND$, trailer tracking, and prepaid calling cards branded for Pilot and TA. Transcommunications has combined experience and technological expertise to provide specifically tailored businesses solutions for the transportation industry. Transcommunications’ website can be found at [www.transcard.com][2].

[1]: http://www.smartstop.net/
[2]: http://www.transcard.com/

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Charge-Back Lawsuit

FL-based WebsiteBilling.com, Inc., last week filed a $3 million lawsuit against VISA claiming “unlawful and malicious conduct” in connection with Internet charge backs. The suit alleges that VISA willfully miscalculated the firm’s charge back ratios in order to trigger substantial penalties. The six-count lawsuit asks that over $1 million in fines levied against Website Billing be reversed immediately. Attorneys for WebsiteBillimg.com said that although VISA advertises zero liability to their consumers it saddles the online merchant with total liability for the sale. The company said its typical sale of $39.99 often ends up costing it $156.67 after the company pays a $1.68 processing fee, a $39.99 refund, a $15 charge back fee and a $100 VISA penalty fee.

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