Fair, Isaac and Company, Inc., the leading provider of customer analytics and decision technology, announced the addition of a wide range of companies to its roster of existing blue-chip clients utilizing two of the company’s most prominent Strategy Machine solutions: Fair, Isaac Decision System software and TRIAD adaptive control system.
IBM, State Auto Insurance and Mutual of Enumclaw have all selected Decision System, a solution that has quickly emerged as the predominant decision engine technology since its introduction in January 2001. Decision System lets companies deploy, manage and improve their unique customer relationship strategies across a wide array of customer touchpoints. Decision engines created using Decision System can be deployed across the enterprise, on mainframe, AS/400, Unix and Windows NT platforms. In this way, an enterprise can house their business strategies in a common architecture regardless of target applications or execution environments. With the addition of IBM, State Auto and Enumclaw, Fair, Isaac now counts a total of 21 Decision System clients in the financial services, insurance and retail industries.
In addition, Fair, Isaac has added four new global TRIAD clients–Hyundai Card, HSBC Bank Middle East, Banco Santander Chile, and Littlewoods Retail Limited. TRIAD helps the world’s leading lenders maximize the profitability of their customer portfolios. The integrated system allows clients to apply Fair, Isaac’s analytics and decision technology as well as business expertise to automate key decision areas within account management, including credit line management, performance-based pricing, authorizations management and delinquent collections.
TRIAD has an 80 percent market share among the top 10 domestic credit card issuers and manages 65 percent of credit cards worldwide.
Fair, Isaac’s CEO Tom Grudnowski said, “It’s a privilege to be working with each of these organizations. In the broad sense, I think these types of multi-million dollar contracts are further evidence of leading companies, across a spectrum of industries, seeking the power of our creative analytics in helping them solve challenging problems in challenging times. Each of these new clients will be utilizing our software to deploy and improve automated customer decisions across their enterprises, and we couldn’t be happier to add them to our client roster.”
About Fair, Isaac
Fair, Isaac and Company is the preeminent provider of creative analytics that unlock value for people, businesses and industries. The company’s predictive modeling, decision analysis, intelligence management and decision engine systems power more than 14 billion decisions a year. Founded in 1956, Fair, Isaac helps thousands of companies in over 60 countries acquire customers more efficiently, increase customer value, reduce risk and credit losses, lower operating expenses and enter new markets more profitably. Most leading banks and credit card issuers rely on Fair, Isaac’s analytic solutions, as do insurers, retailers, telecommunications providers and other customer-oriented companies. Through the www.myfico.com Web site, consumers use the company’s FICO(R) scores, the standard measure of credit risk, to manage their financial health. For more information, visit [www.fairisaac.com].