MasterCard MEA

MasterCard has named Sonny Sannon as regional president for Middle East/Africa, according to [The RAM Report][1]. Sannon is replacing Donald Van Stone, who is retiring. As regional president, Van Stone relocated MasterCard’s MEA regional headquarters from Brussels to Dubai Internet City. Sannon, a 15-year veteran of MasterCard, had been SVP and GM for the Southeast Asia and South Asia regions of MasterCard International’s Asia/Pacific region. Prior to joining MasterCard, he spent nine years at American Express, including serving as general manager for Travel-Related Services for India and area countries.




Global Payment Technologies, Inc., a leading manufacturer and innovator of
acceptance systems used in the worldwide gaming, beverage, and vending
industries, today announced that it has acquired the remaining 30% of its
London sales and service office, Global Payment Technologies (Europe) Limited.
Effective October 1, 2001, GPT owns 100% of the operations which serve the
European markets.

Thomas McNeill, GPT Vice President and CFO, stated, “Considering the
substantial growth generated this past year by our European affiliate, and Mr.
Dunn’s critical role in this success, we have promoted him to European Sales
Manager, relieved him of his administrative burdens and rewarded him with a
multi-year employment contract. This move will allow him to work more closely
with existing customers and on the development of new business.” The
acquisition was accomplished by purchasing the stock from Robert Dunn for an
undisclosed amount. Mr. McNeill concluded, “We are very pleased with the
results and accomplishments of Mr. Dunn and his group, and anticipate
growth in 2002.”

Global Payment Technologies, Inc. is a United States-based designer,
manufacturer, and marketer of automated currency acceptance and validation
systems used to receive and authenticate currencies in a variety of payment
applications worldwide. GPT’s proprietary and patented technologies are among
the most advanced in the industry. Please visit the GPT web site for more
information at


Navy FCU PINPads

MagTek’s IntelliPIN technology recently enabled Navy Federal, the world’s largest credit union, to update their member verification process.

Now credit union members can securely and conveniently swipe their ATM cards or check cards and enter PINs directly at the teller window. The new verification process saves time and provides additional security when identifying members at the teller window.

MagTek’s IntelliPIN verifies PINs and allows tellers immediate access to member information for smoother transactions and faster member service. IntelliPIN can also capture information from the magnetic stripe on a driver’s license or other ID card to make any personal identification process more reliable and efficient, although Navy Federal does not use this feature as part of its member identification process.

IntelliPIN supports both standard DES encryption algorithms as well as newer triple DEA, which encrypts input data three times using a double key method. Encryption experts estimate that it would take 197 billion years to decrypt data encrypted with this multiple algorithm.

In the U.S. and overseas many financial institutions take advantage of IntelliPIN’s portable and non-portable configurations to provide user-friendly solutions both at the new accounts desk for member PIN selection and at the teller window for cardholder verification.

“MagTek has made this an extremely smooth implementation process,” reports Carol Shapiro, VP of Projects at Navy Federal Credit Union. “More than 550 MagTek IntelliPINs are now installed in nearly all of our 93 Member Service Centers in the United States and overseas. We are very pleased with their performance, and our members and tellers appreciate the speed and convenience MagTek provides when doing transactions at the teller window,” Shapiro says.

About Navy Federal

Navy Federal ([][1]) is the world’s largest credit union, with more than $15 billion in assets and 2.1 million members worldwide. The credit union serves most military and civilian personnel of the Navy and Marine Corps and their families. Headquartered in Vienna, Virginia, Navy Federal operates 93 member service centers and 250 proprietary “No Surcharge” ATMs worldwide.

About MagTek

MagTek, Incorporated is a global leader in secure member PIN selection and cardholder verification products. MagTek is the world’s largest supplier of magnetic stripe card-reading solutions and is also a leading provider of check reading solutions. Founded in 1972 and headquartered in Carson, California USA, the company employs more than 250 people with representation in over 40 countries worldwide. MagTek is a privately held corporation. Visit our web site at: [][2].



Advanta’s CEO Takes Options

Advanta Corporation announced that Chairman and Chief Executive Officer Dennis Alter has given up his entire salary and annual bonuses for 2002 through 2004 in exchange for stock options. Mr. Alter will receive instead options on 1,500,000 Class B shares. The options were priced at market on the dates of grant and will vest incrementally over the next three years, beginning in late February 2003. Advanta is a highly focused financial services company which has been providing innovative financial solutions since 1951. Advanta leverages its first-class direct marketing and information based expertise to develop state-of-the-art data warehousing and statistical modeling tools that identify potential customers and new target markets. It has used these distinctive capabilities to become one of the nation’s largest issuers of MasterCard business credit cards to small businesses. Learn more about Advanta at [][1].




In a move that will ensure price
consistency from shelf to checkout, Netherlands-based Hoogvliet Supermarkets
announced it is deploying electronic shelf labels (ESLs) from NCR
Corporation throughout its 34-store chain.

ESLs are digital tags that attach to shelves or other store fixtures.
They display the price of merchandise or food items in large, clear characters
and provide other information to shoppers or store personnel. Price
discrepancies between shelf and checkout are eliminated because the NCR
RealPrice wireless ESL solution is linked to the same computer file used
by the store’s point-of-sale system.

“Thanks to the lower cost of NCR RealPrice, retailers can now realize a
return on investment of 12 to 18 months with ESLs,” said Pete Bartolotta, vice
president and general manager, NCR RealPrice. “ESLs eliminate the cost of
replacing paper labels as prices change, help improve inventory and
replenishment operations and allow stores to respond to competitive pricing
pressures by implementing price changes or launching sales on short notice.”

NCR recently introduced the NCR RealPrice brand to more clearly convey the
benefits unique to ESLs.

“As retailers adopt this and other new retail technologies, it is critical
to link the real operational challenges they face with real, measurable
solutions,” Bartolotta said. “The name, NCR RealPrice, clearly and simply
illustrates the product’s most distinct advantage.”

Known for its discount pricing and emphasis on customer service, Hoogvliet
began installing NCR RealPrice in September 2001 and expects to have
approximately 5,500 labels in each store by the end of this month. In
addition to ESL hardware and software, NCR is providing project planning,
infrastructure installation, label overlays and maintenance, including remote

Beyond pricing accuracy, the NCR digital displays will enable Hoogvliet
customers to easily compare the price of an item in euros with the price in
Dutch guilders.

“The new shelf labels helped us and our shoppers make a smooth transition
to the new currency,” said M.W. Pietersma, managing director for Hoogvliet.
“Beyond this important immediate benefit, NCR’s ESL solution is improving
operational efficiency so we can continue offering the lowest possible

“NCR RealPrice can help ease consumer anxiety about pricing
discrepancies,” Bartolotta said. “Moreover, the ability of ESLs to display
supportive text messages along with pricing information greatly supports the
retailer’s aim to increase service levels at the point of decision – the

About Hoogvliet Supermarkets BV

Founded in 1968, Hoogvliet was one of the first retailers to introduce the
Netherlands to the “cash & carry” supermarket concept – offering a wide
assortment of groceries, produce, fresh baked goods and other items at
discount prices. “The customer is king” at Hoogvliet, where attentive staff,
quality products, modern facilities and the effective use of technology help
make shopping a pleasure. A family-owned company headquartered in Alphen aan
den Rijn, Hoogvliet today operates 34 stores located in the central part of
the country. Visit Hoogvliet on the Web at

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leader in providing Relationship
Technology(TM) solutions to customers worldwide in the retail, financial,
communications, manufacturing, travel and transportation, and insurance
markets. NCR’s Relationship Technology solutions include privacy-enabled
Teradata(R) warehouses and customer relationship management (CRM)
applications, store automation and automated teller machines (ATMs). The
company’s business solutions are built on the foundation of its long-
established industry knowledge and consulting expertise, value-adding
software, global customer support services, a complete line of consumable and
media products, and leading edge hardware technology. NCR employs 31,400 in
more than 100 countries, and is a component stock of the Standard & Poor’s 500
Index. More information about NCR and its solutions may be found at



The merger of two of the electronic funds transfer industry’s most prominent networks has been completed, according to officials from the PULSE EFT Association and TYME Corporation. The merger was approved by an affirmative vote of more than 95% of TYME’s outstanding shares, and all TYME participants signed PULSE membership agreements. The combined system further solidifies PULSE’s status as one of the leading independent financial industry owned and controlled providers of automated teller machine and point-of-sale processing services.

“This merger is especially significant in light of industry developments that have removed a large portion of the nation’s EFT infrastructure from the stewardship of financial institutions,” said PULSE president and CEO Stan Paur. “The consolidation of the two networks is a natural in light of the mutual ownership structure and the similar operating philosophies.”

TYME president Jim Martin, who will remain head of PULSE’s Wisconsin operations, said the merger offers important strategic benefits to TYME members.

“We felt it was important to our members and to cardholders that TYME be aligned with an organization owned and controlled by the financial industry,” he said.

“Not only does PULSE embody that principle, but it also is widely recognized as an industry innovator and leader. We are very comfortable and confident in joining forces with PULSE for the future.”

Paur noted that PULSE patterned its business philosophy and infrastructure after TYME, which was organized in 1975 and was the first shared EFT network in the country. He said consumers will continue to see the familiar TYME logo on ATMs and at POS terminals, now appearing alongside the PULSE brand. TYME cardholders should notice no changes in the services they have come to count on and to respect but will gain the benefit of access to more ATMs and POS locations.

Following the merger, PULSE membership now includes 3,500 banks, credit unions and savings and loans throughout a 22-state primary service area stretching from the Canadian border to the Gulf of Mexico. PULSE links an estimated 70 million cardholders with more than 83,000 PULSE-branded ATMs and 350,000 POS merchant locations throughout the United States. The network expects to process more than one billion transactions in 2002. In recent years PULSE has become known as a valued resource for consumer research related to EFT services and an effective national voice on public policy issues relevant to the financial services industry.

Completion of the TYME merger represents the second expansion of the network over the past 12 months. PULSE acquired the Ohio-based Money Station network last January.


Direct Merchants Lawsuits

Metris Companies/Direct Merchants Bank announced Friday an agreement to settle separate lawsuits filed in Minnesota, Arizona, and California over its credit card and enhancement services business practices. Under the terms of the settlement, Metris will pay approximately $5.5 million for plaintiff attorneys’ fees and agree that all payments received by 5 p.m. Eastern time will be credited to the cardholder’s account the same day. In addition, for two years, Metris will agree to give refunds to customers who wish to cancel purchases of Metris enhancement services, including credit protection, extended service plans and membership clubs. The agreement will also enable former cardholders who apply and qualify for a new credit card to pay no annual fee and receive a 9.9% APR for one year. Metris will also offer to make a charitable contribution of $8 in their name or give them a choice of a coupon book good for discounts on a variety of goods and services or enrollment in a card registration or travel protection service. The agreement will cover all current and former cardholders who were issued credit cards from January 1, 1995 through February 1, 2002. Metris said it expects the agreement will have no material adverse effect on its earnings. The lawsuits were filed in 2000 and 2001 and alleged that Direct Merchants Bank routinely assessed fees for the purchase of fee-based services which cardholders did not authorize and repeatedly charged late payment fees and interest for cardholder payments that were not in fact late or delayed. (CF Library 5/25/00)


JCB China

JCB International Company announced last week plans to issue credit cards in China, according to [The RAM Report][1]. In cooperation with the People’s Bank of China, JCB plans to grant card-issuing licenses to Chinese commercial banks such as Bank of China, Industrial and Commercial Bank of China, Agricultural Bank of China, China Construction Bank and Bank of Communications.



Super Bowl Ads

VISA’s two television ads, which ran during last night’s ‘Super Bowl XXXVI’, ranked among the top third of all ads airing during the event. Budweiser landed four of the top five rankings according to the ’14th Annual USA Today Ad Meter’. VISA’s “Jason Sehorn, Michael Johnson race horse” ad ranked #13 among viewers, while the “Kevin Bacon encounters six degrees of separation” ad ranked as #17. Budweiser’s “Stain Sheets” commercial was the most liked Super Bowl ad among the total of 56 ads airing. Pepsi’s “Britney Spears old Pepsi ads” commercials ranked among the least popular. Pepsi spent nearly $6 million in production costs for the 90-second version. Reportedly 30-second ad placements for this year’s ‘Super Bowl XXXVI’ cost as much as $1.9 million each. An estimated 130 million viewers tuned into last night’s broadcast which turned into one of the most exciting match ups ever.

Click on the graphics below to view the entire commercial in REAL Player.[][1]VISA Race [][2]VISA Kevin Bacon[][3]PepsiBritney[][4]Anheuser-Busch Clydesdales[][5]Anheuser-Busch Card [][6]Anheuser-Busch Texan [][7]Anheuser-Busch Satin sheets[][8]Anheuser-Busch anniversary [][9]Anheuser-Busch Earnhardt Jr.




NCR is rolling out this week a new, enhanced, and modular self-checkout solution. ‘NCR FastLane’ offers a smaller footprint and can be easily upgraded to feature small- and large-order bagging areas and a new take-away conveyor belt without having to reinstall the core system. The new solution also incorporates other NCR technologies, including touchscreens and scanners, and can accept cash, check, credit, debit and coupons. It can also be programmed in multiple languages. Home Depot is piloting ‘NCR FastLane’ and BJ’s Wholesale Club has intentions to pilot ‘NCR FastLane’ in one of its stores in April. The Food Marketing Institute says nearly 20% of food retailers had self-checkout installed in 2001. Optimal Robotics is also launching its new line of smaller, more compact ‘U-Scan’ systems this week. (CF Library 2/1/02)


Federated Falcon

Federated Department Stores announced this morning it is implementing HNC’s ‘Falcon Fraud Manager’ for its more than 1 million VISA cards. The cards are issued through FDS National Bank. ‘Falcon’ is a neural network-based predictive software system that examines transaction, cardholder and merchant data to detect a wide range of payment card fraud. It is currently in-force on more than 450 million payment card accounts worldwide. Last year, HNC released a specialized version of the ‘Falcon’ bank card fraud detection system developed specifically for international card issuers. ‘Falcon Quick Track’ offers fraud detection abilities to mid-sized European card issuers at a significantly reduced implementation time. (CF Library 4/12/01)