Incurrent Solutions, Inc., the leading provider of Internet customer self-service solutions for the credit card industry, announced a relationship with CheckFree Corporation, the leading provider of financial electronic commerce services and products, to integrate CheckFree’s online debit and credit payment processing services as a part of Incurrent’s CardSite solution. With the agreement, Incurrent will resell CheckFree’s solutions for online bill payment, account balance transfer, electronic cash advances, refunds and rebates to its credit card issuer clients.
This strategic relationship will provide Incurrent’s customers with a service-bureau solution that incorporates CheckFree’s industry leading technology for online payment services with the robust e-self-service technology developed by Incurrent. Incurrent’s CardSite platform provides credit card issuers with a full set of self-service features, including display and download of up to 24 months of statements and transactions, a series of service functions, electronic bill payment and presentment (EBPP), “alert” e-mail messaging, expense reporting, and custom transaction searches. With the addition of CheckFree as the de-facto payment processor, the resulting technology offers card issuers’ innovative new payment capabilities and decreased time to market. In addition, CheckFree’s market-leading electronic transaction rate translates into cost savings as well as more accurate and timely posting of debits and credits. CardSite clients now have access to the following CheckFree offerings:
On-Line Payments–CardSite cardmembers can now easily arrange for flexible direct bill payments to be paid within CardSite. Customers can receive electronic bill payments directly into their accounts/receivables system, lock box, A/R processor or financial institution. Balance Transfers–CardSite cardmembers can now easily perform automated electronic balance transfers from other accounts onto their credit card accounts.
On-Line Cash Advances- CardSite cardmembers can now request automated cash advances online and have the cash advance deposited directly into their designated bank account.
Credit Balance Refunds and Online Rebates–CardSite clients can now automate the electronic distribution of credit balance refunds and rebates.
“CheckFree is the pioneer in the areas of online payments and electronic billing and continues to innovate with superior quality and highly accurate payment processing,” said Loren Hulber, president and CEO of Incurrent. “By offering our CardSite clients with direct access to CheckFree’s powerful payment technology and decades of experience, we can now provide innovative and trusted payment methods for our customers that enhance the utility and value of their products.”
“CheckFree has enabled significant increases in the number of payments initiated online in the U.S today, and our strategy is to extend our payment expertise into new areas of growth,” said Glen Sarvady, senior vice president of CheckFree Corporation. “Incurrent Solutions has established itself as the leading provider for card self-service and direct-billing solutions with its large base of major issuers, so this is a natural way to serve this growing payment trend.”
About Incurrent Solutions
Founded in 1997, Incurrent Solutions ([http://www.incurrent.com]) provides advanced Internet, voice and wireless services to card-issuing banks and transaction processors. Incurrent’s clients include Sears Roebuck, NextCard, Certegy (formerly Equifax Card Services), Fiserv, Fleet Credit Card Services, Metris Companies, and other major card issuers. Incurrent has seen the volume of its clientele’s total cardmember base grow from 15 million to 100 million, reflecting a rapidly growing industry need for its services. CardSite, Incurrent’s cutting-edge, Internet-based CRM solution, enhances cardholder experience and cultivates account loyalty at a cost significantly lower than traditional customer interaction methods. Cardholders enjoy real-time access to account information, statements, bill payment, secure e-mail, reports, searches, interactive sessions, and other service-enhancing tools for web, wireless and voice channels.
CheckFree ([http://www.checkfree.com]) (NASDAQ: CKFR) is the leading provider of financial electronic commerce services and products. Founded in 1981 and celebrating its 21st year in e-commerce, CheckFree is comprised of three divisions: Electronic Commerce, Software, and Investment Services. CheckFree launched the first fully integrated electronic billing and payment solution in 1997. As of December 31, 2001, CheckFree’s Electronic Commerce division enabled 5.9 million consumers to receive and pay bills electronically. The company has multi-year contracts with 244 of the nation’s top billers to provide online billing and payment through about 430 financial services organizations, including banks, brokerage firms, Internet portals and content sites and personal financial management (PFM) software. CheckFree Investment Services provides a broad range of investment management services to thousands of financial institutions nationwide. The division’s clients manage about 1.2 million portfolios totaling more than $500 billion in assets. CheckFree’s Software division provides solutions through three operating units:
CheckFree ACH Solutions, CheckFree Financial and Compliance Solutions (CFACS), and CheckFree i-Solutions. CheckFree ACH Solutions provides software and services that are used to process more than two-thirds of the nation’s six billion Automated Clearing House payments, while CFACS provides reconciliation and compliance software and services to more than 400 organizations in the banking, brokerage, utility, retail, insurance and credit card industries, among others. CheckFree i-Solutions is the leading provider of e-billing and e-statement software and services for both business-to-consumer and business-to-business applications, with more billers as clients than all of its competitors have combined.