FNBO & Katz

Ronald A. Katz Technology has signed First National Bank of Omaha to a patent license for its automated customer service systems. The license to First National Bank of Omaha covers services in the “Financial Services Call Processing” and “Automated Securities Transactions” Fields-Of-Use. These services, including customer service provided to consumer and business accounts, are delivered through automated systems as well as the combination of automated systems and live agents.

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First Hawaiian Cardinal Centinel

BancWest’s First Hawaiian Bank has signed a deal to offer CardinalCommerce’s “Cardinal Centinel” payment authentication software. sudden, recent death of Wes Vance. First Hawaiian Bank is a principal subsidiary of BancWest Corporation, the largest Hawaii-based company, with total assets of $34.9 billion. BancWest is a wholly owned subsidiary of BNP Paribas. CardinalCommerce is the leading provider of online merchant payment authentication for securing online transactions.

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RAHAXI VOLUME

Helsinki-based Rahaxi Processing reported that its gross turnover totaled US$226.2 million for the quarter ended March 31st. The company currently processes approximately 1 million card payments per month for an established client base comprising companies such as Finnair, Ikea and Stockman. The company is a subsidiary of Dominican Republic-based FreeStar Technology Corporation.

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Barclaycard CAMS II

Barclaycard has inked a five-year contract to deploy Computer Sciences Corporation’s merchant acquiring and card issuing solution. The agreement marks the first time that Barclaycard has moved responsibility for the technology behind its merchant acquiring business to a third party. As the largest independent card processor in Europe, Barclaycard will implement CSC’s “CAMS II” solution as well as incorporate “CSC e4” integration architecture to create a universal business process management environment. The “CAMS II” platform supports multiple products including debit cards, credit cards, smart cards and consumer loans. Because of its open architecture, it can support future strategic initiatives involving practically any card or electronic-oriented transaction, including payroll cards, stored-value cards and virtual cards for Internet purchases. In 2001, 1.4 billion purchases were made with credit and debit cards in the 230,000 outlets belonging to Barclaycard Merchant Services’ customers in the UK. Their PDQ terminal base is over 160,000.

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E-PAY TAB

e-pay Australia Pty Ltd has partnered with Tab Limited to launch a real-time prepaid payment option for account holders in retail outlets throughout the country. TAB has over 200,000 account holders who use prepaid account funds to place bets via the phone and Internet. TAB, with a total combined turnover of US$2.5 billion per year, has more than 330 dedicated retail outlets and 1,600 outlets located in licensed hotels and registered clubs. Customers deposit funds into their accounts at these outlets. The added e-pay locations enable customers to deposit money to their accounts 24 hours a day, 7 days a week at 533 participating e-pay retailers, including 7-Eleven, Quix, Mobil, Video Ezy and Nextra. Within three months an additional 1,036 existing e-pay retailers will add TAB functionality to their systems. e-pay is a Euronet subsidiary and currently supports top-up purchases for mobile service providers at more than 50,000 POS terminals in approximately 18,000 retail locations. TAB is Australia’s largest national wagering company accepting bets on thoroughbred, harness and greyhound racing as well as sporting and other events.

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eBay Bump

eBay’s stock rebounded late yesterday after a brief drop this week in the wake of jury verdict that found the company infringed on the patents of a Virginia man. The patents related to eBay’s “Buy it now” service which involves the use of fixed-price sales. Thomas Woolston and his company MercExchange LLC were awarded $35 million. However, it is most likely the case will eventually be settled out-of-court. The success of the lawsuit has raised concerns among other Internet players in light of the number of e-business process patents secured by private individuals and tiny firms. Woolston holds four e-commerce patents and has ten more pending. The patent involved in this week’s verdict was filed four months before eBay was launched in 1995.

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OASIS & DATAWEST

Vancouver-based Datawest Solutions and Toronto-based Oasis Technology have inked a two-year contract whereby Oasis will market Datawest’s “ConCentre” software. Under terms of the deal, Datawest will perform implementations and provide customer support. In addition, Datawest will provide marketing and sales training to Oasis employees. Datawest has substantial experience in installing, enhancing and operating Oasis’ payment solutions, including IST/Switch. “Concentre” is a software system designed to monitor applications running on various platforms in a transaction processing network. Unlike a typical network monitor, “ConCentre” can be configured to track application-level events as well as communications activity. “ConCentre” offers a variety of functions, is easy to operate, provides custom reporting and real time alert and transaction analysis, supports a wide variety of platforms, and can monitor a variety of ATMs.

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GPN & UMS

Global Payments Inc. and United Merchant Services, Inc. have extended their current agreement for front and back end payment processing services, as well as BIN sponsorship. Extending their relationship with Global Payments allows United Merchant Services to offer competitive pricing and provide high-quality customer support to their merchants and sales representatives.

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ADVANTEX 1Q/03

Toronto-based Advantex Marketing International reported an 11% increase in revenues to $21.5 million, and a net loss of $825,000 for the first three months of this year. Last month, Advantex launched its expansion of the “CIBC Aerogold ADVANTEX Benefit” program to include retailers, and, this month, will introduce an embedded “Advantex Benefit” into several selected premium CIBC VISA credit cards, providing bonus rewards specific to the loyalty currencies offered on each of these cards. Next month, Advantex will begin earning income from its new “US Airways Dividend Miles Rewards” program. The Company signed multi-year agreements with US Airways and Bank of America to replicate the “Advantex Benefit” business model in the USA. Advantex recently signed an agreement with UAL Loyalty Services for a “United Mileage Plus Shopping” program for more than 40 million “Mileage Plus” members. The combined credit cardholder base of these two U.S. airline frequent flyer programs more than triples the Company’s current credit cardholder customer base.

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Custom Cards

London-based Serverside Graphics has developed the ultimate in card personalization, enabling cardholders to fully design the front of their payment cards. Under the unique system, images are uploaded to a Web site and then manipulated with overlays to create a highly personalized card. The cardholder’s image is then resized, flipped, and rotated and then overlaid with branded frames. The company says the system will promote card usage through personal affinity as well as give issuers a brand opportunity. The software runs in an Internet browser through an issuer’s Web site and typically will run in-line with current production processes. The privately-held company U.K. company was founded by Tom & Adam Elgar, both technologists.

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Exchange Rates

Nearly 45% of consumers believe that credit cards offer the best exchange rate when making purchases in another country. Three out of ten consumers disagree, and one fourth of consumers simply don’t know. The results come from an informal online poll conducted by CardWeb.com earlier this month of 1,000 consumers. Last month, a California Superior Court judge ordered VISA and MasterCard to refund more than $800 million in foreign currency conversion fees to cardholders. The court also ordered the card associations to amend their operating rules to require their issuing members to make effective disclosure of the currency conversion fees charged to consumers. VISA and MasterCard have since appealed the decision. (CF Library 4/9/03)

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