EN-TOUCH RECORD

Ingenico has shipped its 200,000th “eN-Touch 1000” touch screen and signature capture terminal to major retailers in the USA. Customers benefiting from eN-Touch 1000 include Wal-Mart, Home Depot, Toys “R” Us, 7-Eleven, Safeway, Eckerd Drug, SAM’s, Orchard Supply, Kmart, Sports Authority, Office Depot, Cingular Wireless, NCR, Kyrus, and The Wiz. The “eN-Touch 1000’s” durable capacitive screen technology provides optimal finger touch sensitivity for customer PIN entry, complemented by proven electrostatic pen technology for electronic signature based transactions.

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Open Solutions Contracts

Open Solutions announced two new institutions will install “e-Commerce Banker for Internet Banking and Cash Management”. Verity Credit Union, $270 million, in Seattle, Wash. and Kennebec Federal, a $54 million bank in Waterville, Maine. In addition, four institutions already using the e-CB suite of products purchased add-on modules. Open Solution’s e-Commerce Banker(TM) is a secure and scalable Web banking solution that offers a financial institution’s business and retail customers convenient access to their account information and transaction initiation needs 24 hours a day, seven days a week.

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ROYAL WEBSITE

The Royal Bank of Scotland reports it has seen an uptick in customers doing business over the Internet following the recent redesign of its Website. Online applications to open a “Direct Saver” account, the Bank’s Internet only savings account, rose by 47%. Online applications for loans also rose by 26%. The Website allows users to apply for savings accounts, loans, mortgages, stakeholder pensions, credit cards and insurance online, in addition to a range of interactive services including: loans, savings, mortgages and credit card calculators – visitors get the chance to check out repayment rates, interest and the savings they could make on a wide range of financial products offered by The Royal Bank.

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US Airways & Star Alliance

The Chief Executive Board of the Star Alliance yesterday approved US Airways’ application to join the “Star Alliance” which includes United Airlines and 16 other air carriers. The addition of US Airways will increase the number of airports served by the Star Alliance network from 700 to 771, while the number of countries served will grow to 133 from 128. While no firm date has been set for US Airways’ official entry into Star Alliance, it is anticipated that the carrier will become part of the world’s leading airline alliance within the next nine to 12 months.

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ALLIANCE & LEICESTER & MBNA

Alliance & Leicester has teamed with MBNA Europe to launch a business credit card. This is the first time MBNA Europe has offered a branded business credit card in conjunction with another provider. MBNA Europe currently issues Alliance & Leicester’s consumer credit cards. The new business credit card features a six month 7.9% interest rate followed by an on-going rate of 16.5%. The principal cardholder annual fee is £35 and is based on a credit limit of £7,000. Additional cardholders are charged an annual fee of £20. The new “Alliance & Leicester Business Credit Card” is only available to existing business banking customers.

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Oasis & iPrevent

Oasis Technology has inked a deal to distribute Brighterion’s “iPrevent” next-generation fraud management and detection solutions. Under the terms of the agreement, Oasis will distribute iPrevent in North America, Latin America, and in select countries in the European Union. Throughout the card payments industry, mounting financial losses due to fraud are driving financial institutions, payment processors and retailers to invest in fraud management solutions that target critical instances of first fraud and adapt to rapidly changing fraud schemes.

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Card Mail

Direct mail solicitations for credit cards declined last year after topping five billion in 2001, in the wake of the collapse of the sub-prime market. Response rates have also declined to a record 0.5% as the number of credit card solicitations per credit worthy household averages five per month. According to Synovate’s Financial Services Practice, credit card mail volume declined to 4.89 billion offers for 2002. The research firm says only 20% of the offers during the fourth quarter were received by households with annual incomes of less than $35,000, compared to 32% of offers targeting those same types of household during the fourth quarter of 2001. Synovate also found that the average APR dropped to 11.48% during the fourth quarter of 2002, compared to 13.77% the same time the year before, and over half of all offers were promoting APRs that were actually lower than 11%. Fifty-nine percent of all offers promoted a 0% introductory rate for balance transfers in the fourth quarter, up from 45% in the same period of 2001; and 45% of all offers featured a 0% introductory rate for purchases, which was up from 31% during the same time the year before. According to Mintel Comperemedia, first quarter credit card solicitations hit 915 million, compared to 965 million for 1Q/02, and 883 million for 1Q/01. (CF Library 5/28/03)

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VISA Milestone

VISA USA reported this morning that its annual gross dollar volume exceeded $1 trillion for the first time, based on the twelve-month period ending March 31st. The milestone has been driven by VISA’s overwhelming dominance in domestic off-line, or signature-based, debit cards. VISA currently holds a 74% share of the off-line debit card market and a 43% share of the bank credit card market in the USA. VISA said this morning the figures mean that an average of $32,000 went through VISANET every second of every day over the past twelve months. VISA also reported that quick service restaurants volume is up 71%, recurring payments volume is up 28%, B2B volume is up 21%, volume for tolls and bridges is up 47%, and government acceptance is up 18%. VISA also noted this morning it has been endorsed by an industry newsletter, “The Nilson Report,” which purports to be an independent advisory service, as “the most dependable processing and settlement system in the industry.” (CF Library 5/23/03)

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COF NSA

The U.S. Postal Service Governors yesterday approved the first “Negotiated Service Agreement” with Capital One. The first NSA features discounts for Capital One First-Class Mail volume above an annual threshold of 1.225 billion pieces and electronic return of undeliverable mail data by the Postal Service to Capital One. Prior to Monday’s Board decision, the “Capital One NSA” was examined during eight months of open litigation before the Postal Rate Commission. Under terms of the deal, Capital One will receive volume discounts between 3 cents and 6 cents per piece, depending on mail volume. The deal caps the discount at $40.6 million for the three year term. Capital One is the largest producer of First-Class mail and the USPS’ fourth-biggest customer. Capital One mails out more than 1.2 billion pieces of mail annually, and currently pays 29 cents for First-Class mail. (CF Library 5/21/03)

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bcgi Carriers

Boston Communications Group announced that two carriers have implemented “bcgi Payment Agent Service,” an end-to-end solution for credit card payment processing. With the new service, Dobson Cellular Systems and Centennial Wireless are able to offer their prepaid wireless subscribers the ability to purchase additional airtime using their credit or debit cards anytime, anywhere. The carriers are able to provide this convenience while bcgi manages the associated risks, costs and complexities of payment card processing. Employed as a standalone service or as a complement to other bcgi solutions, such as bcgi Prepaid Wireless and bcgi Prepaid Connection, Payment Agent Service is deployed using bcgi’s TOTALsource implementation model in which bcgi provides all aspects of the solution, including implementation and ongoing support.

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BEETLE Family

Wincor Nixdorf said this morning that Burlington Coat Factory is deploying an additional 2,900 “BEETLE/S” POS systems at its stores nationwide, for a total of approximately 5,000 “BEETLEs” installed throughout the chain. The additional “BEETLEs”, when the rollout is finished in late summer, will run “Red Hat Linux” and will be deployed in all of Burlington’s current locations. The “BEETLE/S” systems configured for Burlington are sealed-chassis POS appliances with external power supplies and heat sinks rather than internal fans for heat dissipation. There are 600,000 “BEETLE” family installations to-date.

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MBNA Europe

Alliance & Leicester announced this morning it has teamed with MBNA Europe to launch a business credit card. This is the first time MBNA Europe has offered a branded business credit card in conjunction with another provider, according to The RAM Report. MBNA Europe currently issues Alliance & Leicester’s consumer credit cards. The new business credit card features a six month 7.9% interest rate followed by an on-going rate of 16.5%. The principal cardholder annual fee is $41.00 and is based on a credit limit of $8,200. Additional cardholders are charged an annual fee of $23.50. The new “Alliance & Leicester Business Credit Card” is only available to existing business banking customers.

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