In an effort to boost consumer interest in online banking and online bill payment services, Digital Insight been running several sweepstakes promotions such as “Live Free For 60 Days.” Last week, the eFinance enabler announced that a member of Safeway Northwest Credit Union was the winner of the “Live Free” promotion. The “Live Free” sweepstakes is one of several promotions offered through Digital Insight’s “Growth and Retention Program,” a free program providing print-ready marketing campaigns, turnkey end user promotions, sweepstakes, and employee incentive programs. Safeway Northwest Credit Union says that Digital Insight’s program has boosted its active Internet banking users by 41% and its on-line bill pay users by 87%.Details
Rosh Pina-based On Track Innovations reported that revenues for the second quarter were $5.0 million, compared to $4.7 million for the prior quarter, and $5.5 million for the second quarter of 2002. Gross profit for the second quarter was $2.9 million up from $2.4 million in the prior quarter and $2.3 million in the second quarter last year. However, for first half of 2003 gross profit was up 24% to $5.3 million, and operating losses declined 46% to $1.1 million. OTI says that during the first half of 2003, OTI made strong progress in petroleum payment management, mass transit, ID security/access control, and micro-payments. During the second quarter, the Company announced that ABSA, the largest commercial bank in
South Africa, with the largest fuel card customer base in the country, has joined OTI’s “FuelMaster Express” program that is geared towards private
motorists. OTI is also providing integrated point-of-sale solutions to Loews Cineplex as part of MasterCard’s “PayPass” trial in Orlando, Florida.
The Washington (DC) Metropolitan Area Transit Authority has inked a $12 million deal for Cubic Transportation Systems to upgrade its smart card-based fare collection regional central computing system to give regional commuters options for purchasing and reloading their smart cards. Under the new contract, Cubic’s upgrades will support new applications for the “SmarTrip” card, including the company’s “Autoload,” “Smart Benefits,” “Regional Transit Benefits” and its future “Fairest Fare” functionality. The interface with the regional fare collection system is expected to be operational next summer. In addition to the new contract, WMATA is giving Cubic an option to provide $2.4 million in rail system upgrades. With this latest order, Cubic, under a 10-year, multi-phased contract, which culminates next year, will deliver nearly $190 million in systems software and infrastructure for a regional smart card-based fare collection system linking rail, bus and parking services in the District of Columbia, the State of Maryland and parts of Virginia.Details
CIBC reports that its card revenues dropped slightly from C$324 million in the first quarter to C$311 million. However, year-over-year, CIBC’s card revenues increased slightly from C$308 million. Canada’s largest credit card issuer says that while volume dipped, credit card balances were up. CIBC also reported that its provision for credit losses for the quarter was $425 million, up from $248 million in the prior quarter. Credit card losses represented 69% of the $126 million in the consumer provision for credit losses for the quarter and 68% of the year-to-date consumer provision for credit losses of $396 million. For complete details on CIBC’s second quarter performance visit CardData ([www.carddata.com]).
The U.S. Defense Department has confirmed that hackers broke into a Navy database during July and made off with information on 13,000 Citibank government credit card accounts. According to Federal Computer News, the attack took place between July 10 and July 24. Prompt action by the Navy and Citibank apparently thwarted any fraudulent transactions as no unusual activity in the card accounts took place. Last week, Citibank completed the replacement process for the 13,000 cards that were compromised. Reportedly, the Navy has also asked Citibank to replace 9,000 other cards in the program that may not have been compromised. The DoD’s Purchase Card Program Management Office is investigating the incident.Details
St. Louis-based National Asset Recovery Services has opened a 26,000 square foot contact center in Montego Bay, Jamaica to accommodate more than 1,200 agents. NARS will offer its clients various solutions including debt collection, customer care, telemarketing, data processing and help desk assistance. National Asset Recovery Services, Inc. is a receivables management company with its headquarters in St. Louis, Missouri. NARS has been in existence since 1993 and has worked diligently to develop its reputation as a professional and performance-driven financial services firm. NARS has successfully built an operational infrastructure based on the strongest of management and capable personnel with the latest in call center technology.Details
AZ-based eFunds has named Richard Almeida, retired chairman and CEO of Heller Financial, to its board of directors. Almeida has 35 years in the financial services sector, and will be an instrumental participant in formulating and overseeing strategies for creating profitable growth within each of the markets eFunds serves. Prior to his 14 year tenure at Heller Financial, Almeida held a variety of management and banking positions with Citicorp and with Citibank, both subsidiaries of the Citigroup, a global financial services company with some 200 million customer accounts in more than 100 countries. eFunds Corporation is an industry leader with nearly 30 years of experience and expertise in electronic payments. eFunds provides electronic funds transfer processing and software, ATM solutions, risk management, and global outsourcing services to financial institutions, electronic funds transfer networks, government agencies and retailers around the world.Details
A new survey of one million American consumers, has found that consumer confidence in on-line credit card security and technology optimism has declined over the past five years. This, despite the fact that 42 million more households are on-line today, than in 1998. “The Changing Consumer” research series by Forrester Research, also found that today’s consumers spend less time on-line than they did in the late 1990s. Forrester says close to one-third of on-line shoppers are technology pessimists, compared with 16% in 1998. As on-line retail security issues emerge, this larger group of eCommerce pessimists is becoming less trusting with credit card transactions.Details
CA-based Smart Chip Technologies has signed StereoVision Entertainment for transaction clearing services and its “LoyaltyCentral” program. Smart Chip Technologies will receive 3% of the gross sales proceeds for performing transaction clearing services utilizing its settlement and clearing operations co-developed by IBM. StereoVision will deliver to Smart Chip Technologies, in the digitized format, all entertainment content produced, acquired, and/or licensed by StereoVision for electronic sales. In conjunction with the transaction clearing services, StereoVision will also be participating in Smart Chip Technologies’s LoyaltyCentral(TM) program.Details
Citibank has launched Hablando de Credito (“Let’s Talk About Credit”) on its Spanish-language Web site for Hispanic Americans. Hablando de Credito dispels common “credit myths” and empowers adult Hispanics with all the essential resources and straightforward information necessary to take control of their finances and credit. The cornerstone of this credit education effort is a free, easy-to-use Spanish-language website, http://www.CuidaTuCredito.com.Details
The Israeli firm On Track Innovations reported that revenues for the second quarter were $5.0 million, compared to $4.7 million for the prior quarter, and $5.5 million for the second quarter of 2002. Gross profit for the second quarter was $2.9 million up from $2.4 million in the prior quarter and $2.3 million in the second quarter last year. However, for first half of 2003 gross profit was up 24% to $5.3 million, and operating losses declined 46% to $1.1 million. OTI says that during the first half of 2003, OTI made strong progress in petroleum payment management, mass transit, ID security/access control, and micro-payments. During the second quarter, the Company announced that ABSA, the largest commercial bank in South Africa, with the largest fuel card customer base in the country, has joined OTI’s “FuelMaster Express” program that is geared towards private motorists. OTI is also providing integrated point-of-sale solutions to Loews Cineplex as part of MasterCard’s “PayPass” trial in Orlando, Florida. For complete details on OTI’s second quarter performance visit CardData ([www.carddata.com]).
The August 15th blackout in Canada deeply impacted credit card activity across Ontario. Province-wide, total dollar volumes were down 29% on Friday, August 15 compared to the previous Friday. Most of the sectors that make up the retail category experienced an average 40% decline in dollar volume. However, within the retail category, gas stations and convenience stores increased 30%. Moneris Solutions Corporation also found that the services sector, which includes the health, financial, insurance and utilities industries experienced a 41% decline in total dollar volumes processed. Moneris estimates that spending across Ontario on Friday, August 15 was down $100.4 million compared to the