Nexus Deploys Ultimus BPM Solution

Nexus, the leading Chilean processor and billing network for credit card accounts, has successfully deployed the Ultimus “BPM Suite” to automate and streamline the administrative processes of its extensive credit card transaction and billing network. With approximately 60% of the market share, Nexus serves more than one million Chilean credit card holders. The Ultimus “BPM Suite” enables companies to optimize workflow through integration with existing back-office systems. In addition, companies set specific workflow guidelines that ensure all transactions are processed in a timely manner. This type of automation reduces total processing time and enables existing staff to be more productive. With database connectivity, data is entered only once and re-used throughout the chain of credit card processing and billing processes, saving time and ensuring accuracy.

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Certegy Appoints New Card Services Director

Certegy has named David Riley as managing director of Certegy Card Services, Ltd., a wholly owned subsidiary based in the United Kingdom. Mr. Riley will direct Certegy’s card processing operations in the U.K. and will oversee Certegy’s strategic growth initiatives throughout Europe. Riley most recently served as managing director of
Experian’s outsourcing business in the U.K., providing services to a number of Europe’s largest credit providers, including First National Bank, Barclaycard and Marks & Spencer Financial Services.

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Delta Singular Outsourcing Services Acquired by First Data

First Data has signed an agreement to acquire the payment processing and
outsourcing division and fully owned subsidiary of Delta Singular in
Greece. Delta Singular Outsourcing Services provides payment processing
and outsourcing services, including card processing, ATM and POS driving
and call center support. Through the acquisition, FDC has secured a
long-term agreement to provide payment processing and related services
to Alpha Bank, currently DSOS’s largest client. Alpha Bank is the second
largest private commercial bank in Greece, the largest issuer of Visa
cards and the exclusive issuer of American Express cards in Greece.

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Cubic Opens an Office in China

Cubic Transportation Systems has established its China headquarters in Beijing. The new company will be called Cubic Transportation Systems (Beijing) Co., Ltd. In China, Cubic has successfully installed systems and equipment in Guangzhou and Shanghai. In Asia, Cubic has installed systems and equipment in the Hong Kong MTR, the Singapore MRT, Bangkok’s Skytrain and the LRT Kuala Lumpur. Cubic is teaming with local partner Digital China for the Beijing Metro projects. Digital China is China’s largest systems integration provider, and is the first in the provision of IT products distribution and e-commerce services.

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VISA Signs a Major Deal with Tourism Vancouver and Tourism Whistler

VISA signed two, multi-million dollar global agreements with Tourism Vancouver and Tourism Whistler to promote domestic and international travel in the run up to, and during the 2010 Winter Olympic Games. VISA Canada
joined forces with the British Columbia-based tourism bureaus several years ago in an effort to spur tourism and spending in the region.
The global agreements augment VISA’s on-going, broad-based support of the Olympic Games and their host cities. Local merchants who are members of Tourism Vancouver or Tourism Whistler will be able to display point-of-sale materials featuring the official VISA and Olympic sponsorship symbols. This integrated look, including signage,
posters, window decals, counter signs, cheque presenters, and tip trays
will help drive purchases and thank customers for choosing VISA.

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Telefonica Movistar Certifies Nurit Terminals

Telefonica Movistar Mexico has certified Lipman’s “NURIT 8320” and “8000S” POS terminals for use on their wireless network. Telefonica’s network accounts for over 4 million subscribers and has coverage in 90 cities, making it one of the largest wireless networks in Mexico. The “NURIT 8320” desktop terminal is designed for customers who require a more traditional solution, such as restaurants and retailers, while the “8000S” handheld terminal is an effective solution for applications in which mobility is important, including taxi and courier services. Both terminals enable customers to offer new vertical applications, such as the ability to purchase pre-paid services directly at the point of sale.

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Study Finds Banks Link Credit to Other Bank Business

A new study has found that commercial banks frequently make access to commercial credit contingent upon the purchase of other financial services. Half of the respondents from all companies and nearly two-thirds of respondents from large companies indicate that, over the past five years, a commercial bank has denied them credit or changed credit terms because the company did not award other business to the bank. The Association for Financial Professionals says the survey indicates that the practice of linking credit to other bank products is prevalent in the market for all size companies, but that larger companies are more likely to be subject to linking activity in part because their size and complex credit needs limit the number of commercial banks that are able and willing to serve them. AFP says all three of its credit access surveys clearly demonstrate that these practices are becoming common in the marketplace, so much so that in the new survey 9 out of 10 large companies expect to be denied or pay more for credit should they not award otherbusiness to banks.

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Netifice Communications Meets VISA’s CISP

Atlanta-based Netifice Communications has become the first network service provider to comply with VISA’s CISP. Among its various remote access and site-to-site VPN services, Netifice has developed a specific solution for retail merchants – Netifice Retail Connect VPN. Netifice underwent a comprehensive three-month review process conducted by a Visa-authorized security assessor to ensure that the company and its solutions meet Visa’s strict security guidelines. Netifice Communications is a global provider of flexible IP VPN solutions that enable businesses to lower costs, increase scalability and expand the deployment of enterprise applications and communication systems.

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FAST FIVE

MasterCard use in Romania soared by 133% last year, leading the charge among the five fastest growing European countries with annual growth exceeding 60%. Overall, the 2003 gross dollar volume on MasterCards, across all platforms in Europe, increased 13.3% to $315.8 billion, produced by 100.3 million cards. Romania posted GDV for 2003 of $256 million. Turkey posted an 89% increase in GDV with $12.8 billion as Lithuania reported $81.5 million in GDV for a 72% gain. The Russian Federation posted $1.6 billion in GDV a 77% increase, and the Ukraine produced GDV of $369 million, a 60% increase. The two countries with the largest MasterCard share in Europe include France and the United Kingdom. France was number one with $102 billion in GDV for a 6.7% increase over 2002, driven by 14.1 million cardholders. In the United Kingdom MasterCard posted GDV of $84.1 billion, a 19.3% increase, produced by 26.8 million cardholders.

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ROA Edges Down as Interest and Operating Costs Rise

While delinquency and charge-offs have been steadily improving this year, interest costs and operating expenses are sliding upward. The after-tax, return-on-assets for credit card issuers has eroded from 1.85% one-year ago to 1.60% for April 2004. However, the current ROA remains above the April 2001 level of 1.48%, thanks to lower funding costs over the past three years. The net interest margin declined to 7.10% in April, compared to 8.41% one-year ago, according to CardData (www.carddata.com). Meanwhile, operating expense has climbed to 5.16%, compared to 4.62% for April 2003. For complete monthly and quarterly portfolio performance metrics visit CardData (www.carddata.com).

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CA Teacher Wins VISA’s Educator Challenge

VISA USA and the Future Business Leaders of America-Phi Beta Lambda announced that a Cathedral City, CA high school teacher has won the grade prize in the second annual “Practical Money Skills for Life Educator Challenge.” The Educator Challenge recognizes high school educators for creatively and effectively teaching financial literacy lessons, and whose classes demonstrated a mastery of personal finance knowledge. These educators were judged by a panel of educators and experts that included Money magazine columnist and Today Show contributor Jean Chatzky and Nancy Register, Assistant Director of the Consumer Federation of America. Visa is the world’s leading payment brand and largest consumer payment system, enabling banks to provide their consumer and merchant customers with a wide variety of payment alternatives. Future Business Leaders of America-Phi Beta Lambda, Inc. is a nonprofit 501(c)3 student business organization with a quarter million members in 12,000 chartered high school and college chapters worldwide.

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Singapore Volume Up 16% Compared to the SARS Period

Credit card losses for April in Singapore declined nearly 4% compared to one-year ago, and more than 27% compared to December’s record losses of $21.8 million. Banks reported total loses of $15.9 million for April compared to $16.3 million in the previous month, and $16.5 million one-year ago. According to the Monetary Authority of Singapore, credit card balances of $2.5 billion, were up more than 4% since April 2003. Charge volume rose 15.6% during the same period. Total card volume for April was $906.5 million, compared to $784.1 million one-year ago, during the peak of the SARS period. At the end of April there were 3,573,650 credit cardholders in the country, including 2,581,684 main cardholders, according to the MAS..

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