Morgan Stanley has added another card to its portfolio, now offering travel points instead of its traditional cashback program. The new “Morgan Stanley buy and fly! MasterCard” earns one point for every GBP10 of purchases with bonus points earned for purchases made at participating U.K. retail merchant partners. Points can be redeemed for travel on 17 airlines, as well Thomson Holidays, Irish Ferries, P&O Ferries, DFDS Seaways, and The Orient Express. For example, a flight to Rome requires 1,200 points, while a flight to New York requires 2,500 points, and a trip to Sydney costs 12,000 points. Points earned expire after three years. Morgan Stanley is offering a six-month 0% interest rate on purchases and balance transfers, followed by a go-to rate of 16.9%. There is no annual fee. Morgan Stanley introduced its first credit card in the U.K. in 1999. Like its U.S. cousin, the “Discover Card,” Morgan Stanley offers a cashback feature on its “Platinum MasterCard.” The issuer also offers a “Gold MasterCard” featuring its best interest rate.Details
ABN AMRO has selected Amdocs as part of its efforts to modernize and consolidate its transactional systems for business and consumer retail banking customers in The Netherlands. The Amdocs solution will integrate information from disparate systems onto a single, unified platform, allowing ABN AMRO to launch new bundled services and cross
product price plans and discounts, reduce operating costs and increase
efficiency, while improving the overall customer experience.
Oberthur Card Systems has hired Julie Pantiskas, formerly VP of Operations and VP of Customer Care at The Walt Disney Company, as VP of customer delivery. Ms. Pantiskas will head Oberthur’s North and Central American Customer Delivery department, driving the company’s growth in the financial services, security, and wireless sectors. In addition to her position at The Walt Disney Company, Pantiskas worked for Deloitte & Touche, served as president and COO of Nut Tree Associates, and was a Group Sales Manager for Macy’s California. Oberthur Card Systems is one of the world’s leading providers of card-based solutions, software, and applications.Details
While the average purchase transaction with a signature debit card continues to hover at $39-$40, the average purchase transaction with a VISA/MasterCard credit card has increased more than 2.5% this year. As of June 30th, average purchase transactions on credit cards, for the first six months of 2004, hit an all-time high of $84.95 compared to $82.86 one-year ago. The increase has been driven by a recovering economy, business card purchases, and deeper penetration into big-ticket transactions. Over the past five years, the first six months of 2002 posted the most significant decline with average credit card purchases slipping below $82 and debit card purchases dropping under the $39 level. During the first half of 2004, VISA and MasterCard reported $495.1 billion in credit card purchase volume and 5.8 billion purchase transactions. VISA and MasterCard posted 5.5 billion signature debit card purchase transactions producing $217.9 billion in purchase volume.
Average Purchase Transactions
(First Six Months of Each Year)
YEAR CREDIT DEBIT
2000: $82.84 $39.48
2001: $82.12 $39.40
2002: $81.78 $38.88
2003: $82.86 $39.29
2004: $84.95 $39.62
Source: CardData (www.carddata.com)
Metavante Corporation has renewed its commitment to ACI’s “BASE24” transaction processing software. The company will continue to use ACI’s flagship payments software and enjoy reduced transaction costs as well as scalability to meet more transaction volumes. ACI’s BASE24 software delivers a routing, switching, and authorization solution for transaction processing conducted online. Metavante Corporation delivers banking and payment technologies to financial services firms and businesses all over the world. ACI software is used over 40 billion times a year to process transactions that take place every second of every day. Over 500 customers in 75 countries are using ACI software.Details
7-Eleven is deploying HP technology in 5,300 U.S. locations under a five-year, $55 million contract. Each 7-Eleven store in the U.S. will have a dual-processor HP “ProLiant ML330” server running Microsoft “Windows Advanced Server 2003.” The new technology supports 7-Eleven’s “Retail Information System,” streamlining its product traffic management process and allowing store operators to use in-store computers to re-order best-selling inventory and remove slow-moving items from store shelves. A typical 7-Eleven store carries about 2,500 different items. 7-Eleven handles about six million customers per day.Details
VeriFone unveiled two, new, low-cost payment terminals that extend the “Omni 3700” family to the ISO community. The new “Omni 3730” and “Omni 3730LE” terminals are dial-up terminals that offer fewer applications than other “3700” models. Both terminals feature the handover style of the “Omni 3750.” The “Omni 3730” will also support a value-added application such as gift card, loyalty, check conversion or pre-paid phone activation. Both models have a backlit display, integrated thermal printer, and clam shell design for drop-in paper loading. VeriFone says the new terminals will directly compete with low-end terminals offered by Hypercom and Lipman, and the refurbished market of older VeriFone terminals.Details
Faced with $3 million in drive-off gasoline thefts last year in Kansas City, QuikTrip is rolling out a new prepaid card that requires cash customers to pay in advance for their fuel purchases. The new “PumpStart Card” program is being introduced in 16 stores in the Kansas City metropolitan area this week. Under the program, the store employee enters the customer’s driver’s license, and then issues the customer the prepaid card. QuikTrip Corporation is a privately-owned gasoline/convenience store retailer with 435 stores in nine states.Details
AL-based Troy Bank and Trust posted a 17% increase in outstandings for the second quarter and nearly a 25% gain in volume. Among issuers with card loans between $1 million and $10 million, Troy B&T posted the best second quarter performance, according to CardData ([www.carddata.com]). The issuer has $1.6 million in credit card outstandings and about 2,000 active accounts. Other issuers in the peer group posted modest gains. For example, TX-based Citizens National with $1.8 million in outstandings, reported a 3.6% gain in 2Q/04 card loans, and IL-based West Suburban Bank, with $9.1 million in card loans, posted a 0.9% increase in outstandings. WA-based Cowlitz Bank, with $1.1 million in card loans, had a 15% decline in both outstandings and active accounts.
South Korea’s Fair Trade Commission has launched an investigation into merchant fee pricing after allegations surfaced last week that credit card companies colluded to raise fees. The FTC dispatched investigators to BC Card, LG Card, KB Card, and the Credit Finance Association, according to CardFlash International. The FTC is also investigating the Korea Franchise Business Association to determine if its members committed illegal collective activities while protesting against the recent fee hikes. The country’s largest discount retailer, E-Mart, recently filed a lawsuit against KB Card, BC Card, and LG Card over new transaction fees, and has stopped taking cards in some of its stores. KB Card and LG Card are raising E-Mart’s rate from 1.5% to 2.2%, while BC Card is increasing its fee for E-Mart from 2.0% to 2.35%.Details
Houston-based Paymetric has named Tyree Miller, former president and CEO of Bank One’s Global Treasury Services business unit, to the company’s board of directors. Mr. Miller has 28 years of financial services experience. His responsibilities at Bank One included president & CEO of Bank One Dallas, managing director of Commercial Banking and head of all Commercial Banking products and staff functions, and chairman & CEO of Bank One, Texas NA. Miller also worked as a director of Anexsys LLC, PaymenTech LLC, and Visa USA. He was an alternate director on the executive committee of The New York Clearing House and presently serves on the board of The Cox School of Business at SMU. Paymetric is a market leader in regard to enterprise payment solutions with a focus on SAP payment processing.Details
NCR Corporation has promoted Pete Bocian to SVP/CFO of the company. Mr. Bocian has worked for NCR for 21 years, serving as vice president of finance and interim chief financial officer. He was also chief financial officer of the Retail and Financial Group where he was responsible for financial and administrative functions for the four business units that make up the group. NCR Corporation is a global technology company that helps businesses create strong relationships with their customers through its ATMs, retail systems, TeradataÂ® data warehouses and IT services.Details