eFunds Offers ATM Remote Graphics Distribution

eFunds has introduced a remote graphics distribution solution for Diebold TCP/IP-based ATM machines running “Windows” and “OS/2”. The remote graphics distribution will enable EFT customers to control and self-author ATM content and advertising for their complete ATM portfolio from a Web browser. Customers can have complete control over the messages appearing to their customers and costs associated with on-site graphics loading are reduced. TEKchand’s ATMRewards™ technology is utilized to distribute graphics to ATMs. TEKchand LLC, based in Chicago, is a provider of ATM software and solutions. eFunds Corporation is an industry leader in electronic payments and risk management.

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Secret History of the Credit Card to Air

PBS’ “FRONTLINE” program and The New York Times have produced a 60-minute documentary entitled the “Secret History of the Credit Card,” that is set to air next week. The investigative report was conducted over a six-month time frame. The production suggests that the profitability of credit cards began twenty-five years ago, when the banking industry successfully eliminated the limit on the interest rate a lender can charge a borrower. Deregulation, coupled with a revolution in technology that enables the almost real-time tracking of personal financial information and the emergence of nationwide banking, has facilitated the widening availability of credit cards across the economic spectrum. But, for some, FRONTLINE found that the cost of credit is often far greater than it appears. The thoroughly researched documentary interviewed many top experts and is hosted by Lowell Bergman. The show airs nationally at 9 P.M. on November 23rd.

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Pre-Holiday Sales Volume Up Sharply Over 03

VISA reported that sales volume on its payment cards during for the week ending November 14th totaled more than $22.5 billion, a 17.5% increase over the same period last year. For the week, consumer spending on VISA-branded credit cards grew 9.1%, surpassing $11.3 billion according to the “VISA USA Holiday SpendTrak.” Transactions conducted on VISA’s consumer debit products (including Interlink and check card purchases) experienced a 28.1% growth to reach more than $9 billion. VISA found that the increase in sales volume for the week was largely driven by a 22.5% increase in discount, mass apparel and drug store purchases, and a 17.7% growth in home and garden purchases.

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FTC Shuts Down a Debt Negotiation Company

The FTC has shutdown MA-based Better Budget Financial Services for operating a bogus debt negotiation company. Better Budget Financial Services and its principals were charged for defrauding consumers out of hundreds or thousands of dollars, causing a lot of them to be sued by creditors and forcing some into bankruptcy. The FTC requested the court to award consumer redress to the victims of the scam The court entered a temporary restraining order ceasing the defendants’ illegal practices, freezing their assets, and appointing a temporary receiver while waiting for a preliminary injunction hearing.

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U.S. Bank Brings Prepaid Top-Up to its ATMs

U.S. Bank has partnered with Boston Communications Group to provide the “bcgi Wireless Wallet” to enable prepaid top-up at U.S. Bank’s 4,000 ATMs in 24 states. bcgi Wireless Wallet subscribers can use their debit card to obtain funds. All they have to do is provide the mobile number needed to identify the prepaid account to be recharged and to choose the amount they want on their card. Subscribers can obtain receipts from ATMs to keep a record of their transactions. The union between U.S. Bank and bcgi Wireless Wallet enables all parties to offer better services in order to boost customer relationships, increase the usage of ATMs, and encourage more wireless top-up purchases. U.S. Bancorp is the 6th largest financial services holding company in the U.S. with $193 billion in assets. Boston Communications Group, Inc. is a leading provider of transaction processing solutions designed for real-time wireless subscriber management, payment services, billing, and customer care.

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OFT Attacks MasterCard Interchange

The Office of Fair Trading says MasterCard’s multilateral interchange fees applicable to UK domestic transactions have infringed competition law. The OFT believes that the agreement leads to
an unduly high fee being paid to card issuing banks on every such
transaction with the cost passed on to retailers and ultimately to consumers. MasterCard originally notified the UK Domestic Rules to the OFT for consideration as to whether they infringed the Competition Act and, if so, whether an individual exemption could be granted. As of
1 May 2004, as a result of changes to the Competition Act, the notification has lapsed. The investigation, however, continues as
the OFT believes the agreement has an anti-competitive effect. The OFT has also launched an investigation into the agreement on the
multilateral interchange fees applicable to UK transactions using VISA
cards.

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FDC Names a Petroleum Industry Group Head

First Data has promoted Michele Hanson-Emerson to SVP of its petroleum industry group. Ms. Hanson-Emerson will be responsible for guiding market development, client development, and helping to lead enterprise sales initiatives that will strengthen First Data and its bank alliances and partners’ ability to provide services and solutions to merchants in the petroleum and convenience store industry. First Data Corp is an electronic commerce and payment services leader that makes the purchase of goods and services using multiple forms of payment fast, easy, and secure for people and businesses around the world.

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BRIDGET’S FINANCES

A new survey has found that single British women spend approximately a third of their income on socializing in the country’s wine bars. The research, commissioned by Egg, also found that 30-plus single females have, on average, GBP 4,567 in credit card debt and GBP 0 in savings. The poll, released as the new Bridget Jones movie is released, found that more than three quarters of those quizzed drink Bridget’s favorite tipple, white wine. However chardonnay, drunk by the bucket load by the fictitious heroine, is drunk by less than half of our real life Miss Jones’s. Furthermore just under a third admit to smoking and this applies equally across the six cities surveyed. The average income of the Bridgets was GBP 25,000 per annum across the cities, with Londoners having a higher mean salary of GBP 29,000 compared to the others. On average less than half surveyed have a regular saving plan and whilst a large proportion is spending money on going out without considering it to be a problem, 1 in 10 admit they are in financial strife.

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MBNA Delinquency & Charge-Offs Rise in Oct

MBNA’s managed consumer credit card delinquency edged upward for the fourth consecutive month as charge-offs headed north. The nation’s third largest issuer posted managed credit card outstandings in October of $98.5 billion, about $300 million less than September, and down $4.6 billion since the start of the year. MBNA’s consumer credit card outstandings peaked in December. Delinquency for consumer credit cards increased to 4.18% during October, compared to 4.15% during September, and compared to a 2004 high of 4.49% in February. Charge-offs rose to 4.36% in October, compared to 4.22% for September. In May, MBNA’s charge-off rate was 4.88%, the high for the year. MBNA recently reported that domestic credit card loans for the third quarter were $79.7 billion, compared to $81.6 billion one-year ago. For complete details on MBNA’s third quarter results and monthly metrics, visit CardData ([www.carddata.com][1]).

MBNA CONSUMER CREDIT CARD SNAPSHOT
Month Outstandings Charge-offs Delinquency
Jan 04 $103.1b 4.77% 4.34%
Feb 04 $ 99.6b 4.71% 4.49%
Mar 04 $ 99.1b 4.79% 4.27%
Apr 04 $ 98.0b 4.70% 4.21%
May 04 $ 98.5b 4.88% 4.15%
Jun 04 $ 99.4b 4.64% 4.10%
Jul 04 $ 99.5b 4.52% 4.00%
Aug 04 $ 99.7b 4.52% 4.01%
Sep 04 $ 98.8b 4.22% 4.15%
Oct 04 $ 98.5b 4.36% 4.18%
Source: CardData (www.carddata.com)

[1]: http://www.carddata.com

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Banking Codes to be Revamped

Recommendations published by Professor Elaine Kempson of Bristol
University include proposals for improving the way banks and building societies handle the relationship with their credit card customers and customers in financial difficulty. The recommendations, some of which were the result of ideas put forward by the industry, and some by consumer groups, are due to take effect from March 1, 2005. Other changes to be introduced following the review include: (1) Basic bank accounts will be more readily available to people who want one. (2) Health warning on credit card statements where customer is making
only the minimum repayment. (3) Summary box to be included on credit card agreements. (4) New commitments to customers if branches close or services are reduced. (5) Better explanation for customers on how to claim balances on dormant accounts. (6) Greater transparency of clearing cycles for electronic payments as well as cheques. The British Bankers’ Association, the Building Societies Association and the Association for Payment Clearing Services are the three industry sponsors of the “Banking Code.”

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U.K. Chip & PIN Hits 75% Mark; 2 Months to Go

The “Chip and PIN” roll-out in the U.K. has topped 65.5 million cards. At the end of October, 30.8 million cardholders had at least one new “Chip and PIN” debit or credit card in their wallets, according to CardFlash International. The figure represents about 75% if the total cardholders in the country. Furthermore, more than 520,000 tills in the U.K. have switched over to “Chip and PIN.” The latest major firms to roll out “Chip and PIN” include HMV, Selfridges, Shell and Debenhams. “Chip and PIN” recently launched the second phase of its advertising campaign with TV, radio and press advertisements. The campaign, which runs for 13 weeks, aims to ensure cardholders are ready to use their PIN, with specific messages about how to unlock their PIN, remind them they can change their PIN to something they can remember easily, and to encourage them to keep their PIN a secret. The roll-out of “Chip and PIN” began in October 2003 and is backed by the U.K.’s banking and retail industries. The “Chip and PIN” goal is to migrate 42 million cardholders to the new platform by year’s end.

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