Diebold’s Opteva ATM Lands a French Deployment

Carrefour Group, the largest retailer in Europe, has ordered Diebold’s “Opteva” ATMs for placement in its Champion supermarkets. About 70 supermarkets will add “Opteva” lobby cash dispensers to their in-store ATM fleet. Champion plans to replace older ATMs with the new Diebold “Optevas.” The “Opteva” family of ATMs, which now includes seven units, was launched in Europe in 2003 in Paris. To date, more than 20,000 “Opteva” ATMs have been purchased. Carrefour Group has more than 1,000 Champion supermarkets in worldwide.

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Average Late Fees Inch Up by 3.3% in 2004

The increase in late payment fees slowed this year to its lowest level in more than a decade. During 2004, the average late payment fee of $32.49 was up 3.3% over 2003. Over the past five years, late payment fees have risen 23%, compared to a 104% increase between 1994 and 1999. The largest single year gain in late fees occurred during 1997, when average fees rose from $14.21 to $19.24, a 35.4% increase, according to CardData ([www.carddata.com][1]). During 2004, the most common late fee among major issuers was $35. Some issuers have pushed the fee to $39, with some experimentation at the $49 level, according to CardWatch ([www.cardwatch.com][2]).

LATE FEE HISTORICAL
Year Average Y/Y CNHG
1994: $12.55 + 4.8%
1995: $13.25 + 5.6%
1996: $14.21 + 7.2%
1997: $19.24 +35.4%
1998: $22.10 +14.9%
1999: $25.61 +15.9%
2000: $27.10 + 5.8%
2001: $28.29 + 8.1%
2002: $30.04 + 6.2%
2003: $31.44 + 4.6%
2004: $32.49 + 3.3%
Source: CardData (www.carddata.com)

[1]: http://www.carddata.com
[2]: http://www.cardwatch.com

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JCPenney Deploys NCR RealPOS System

JCPenney is installing NCR POS systems, including the “RealPOS 80” terminals and “RealPOS 7167” thermal receipt printers, in all of its 1,000-plus department stores throughout the USA. In addition, NCR’s advanced POS systems are among the industry’s first to be built around an industry design specification known as EmbeddedATX. JCPenney is one of America’s largest department store, catalog and e-commerce retailers, employing approximately 150,000 associates. CR Corporation is a leading global technology company helping businesses build stronger relationships with their customers.

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Taco Bell Accepts Payment Cards Nationwide

Taco Bell will now accept credit and debit cards in all of its 1,300 company-owned restaurants and in many of its 4,000 franchise locations nationwide. Taco Bell has installed VeriFone Omni 3750 payment terminals in all company-owned restaurants. Taco Bell Corp., based in Irvine, California, is a subsidiary of Yum! Brands, Inc. and the nation’s leading Mexican-style quick service restaurant chain serving tacos, burritos, signature Quesadillas, Border Bowls(R), nachos and other specialty items.

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NCR’s Personas ATM Enters Peru and Bolivia

Banco de Credito del Peru has signed a $7.5 million deal with NCR to install “Personas” ATMs, and upgrades for the bank’s existing installed base of ATMs. The deployment will cover ATMs nationwide in Peru as well as in Bolivia. Banco del Credito Peru currently has more than 550 ATMs in Peru. The bank will create and manage marketing and advertising campaigns across its ATM network using NCR’s “APTRA Promote” software. Banco de Credito del Peru will also use self-service management software from NCR’s Gasper.

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JustGive Powers AmEx Cardholder Giving

JustGive, American Express and GuideStar have partnered to enable AmEx cardholders to donate dollars or “Membership Rewards” points and set up recurring donations to more than one million U.S. charities. Cardmembers can also donate to multiple organizations in a single transaction, and establish a convenient monthly or annual recurring monetary donation schedule. American Express Company is a diversified worldwide travel, financial and network services company founded in 1850. JustGive is a 501(c)(3) nonprofit organization with a mission to increase charitable giving across the United States by leveraging unique technology to connect people with more than one million 501(c)(3) charities representing the causes they care about most.

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Average Over-Limit Fees Top $30 in 2004

The average over-limit fee increased 3.5% this year, ending the year with an average fee of $30.24. Between 1994 and 1999, over-limit fees grew 96%, from $12.75 to $24.96, according to CardTrak ([www.cardtrak.com][1]). After a huge run-up in 1997 and 1998, over-limit fees quickly downshifted, increasing just 17% over the past five years. During 2003, the most common over-limit fee among major issuers was $35, although some issuers charge $39 for accounts with higher balances.

OVER-LIMIT FEE HISTORICAL
Year Average Y/Y CNHG
1994: $12.75 + 2.6%
1995: $13.20 + 3.5%
1996: $13.94 + 5.6%
1997: $18.44 +32.3%
1998: $21.14 +14.4%
1999: $24.96 +18.1%
2000: $25.99 + 4.1%
2001: $26.88 + 3.4%
2002: $27.89 + 3.8%
2003: $29.23 + 4.8%
2004: $30.24 + 3.5%
Source: CardData (www.carddata.com)

[1]: http://www.cardtrak.com

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Technology Spending to Climb 4.4% Next Year

TowerGroup projects that technology spending by the banking industry in 2005 will represent at least a 4.4% increase over 2004 levels. TowerGroup identified these as among the top business and technology drivers cutting across all major sectors of the global financial services industry, as part of its series of 2005 Perspectives research reports. TowerGroup is the leading advisory research and consulting firm focused on the global financial services industry.

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CardSystems and USA.NET Team for Cross Marketing

Atlanta-based CardSystems Solutions has partnered with USA.NET to enable cross marketing of services and solutions. CardSystems Solutions Inc. is a leading provider of integrated payment solutions to associations, financial institutions, Independent Sales Organizations (ISO) and retail merchants. USA.NET, the global eMessaging service providerTM, is the largest exclusively-focused hosted eMessaging provider in North America, with over 5,000 customers of all sizes and complexities.

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First Cash-Back Debit Card Hits the U.K.

The U.K.’s largest mortgage lender will launch, early next year, the first debit card that offers a cash-back feature. The new “Halifax Moneyback VISA” card will produce an annual, tax-free rebate of nearly $200 for the average U.K. household. Cardholders will receive 1% cashback on debit card purchases up to a total of $20,000 a year. The “Moneyback” program will be launched in February and customers will need to credit the account with at least $2000 per month. The first debit card was launched in the U.K. in 1987. Since then, the number of debit card transactions has risen to over 3.4 billion annually. Debit cards represent 65% of all plastic purchases in the U.K. worth at total of $252 billion in 2003.

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MBNA Managed Loans Up But Delinquency Grows

MBNA’s managed consumer credit card delinquency slipped upward for the fourth consecutive month as charge-offs edged down. The nation’s third largest issuer posted managed credit card outstandings in November of $99.9 billion, about $1.4 billion more than October, but down $3.2 billion since the start of the year. MBNA’s consumer credit card outstandings peaked in December. Delinquency for consumer credit cards increased to 4.21% during November, compared to 4.18% during October, and compared to a 2004 high of 4.49% in February. Charge-offs dipped to 4.33% in November, compared to 4.36% for October. In May, MBNA’s charge-off rate was 4.88%, the high for the year. MBNA recently reported that domestic credit card loans for the third quarter were $79.7 billion, compared to $81.6 billion one-year ago. For complete details on MBNA’s third quarter results and monthly metrics, visit CardData ([www.carddata.com][1]).

MBNA CONSUMER CREDIT CARD SNAPSHOT
Month Outstandings Charge-offs Delinquency
Jan 04 $103.1b 4.77% 4.34%
Feb 04 $ 99.6b 4.71% 4.49%
Mar 04 $ 99.1b 4.79% 4.27%
Apr 04 $ 98.0b 4.70% 4.21%
May 04 $ 98.5b 4.88% 4.15%
Jun 04 $ 99.4b 4.64% 4.10%
Jul 04 $ 99.5b 4.52% 4.00%
Aug 04 $ 99.7b 4.52% 4.01%
Sep 04 $ 98.8b 4.22% 4.15%
Oct 04 $ 98.5b 4.36% 4.18%
Nov 04 $ 99.9b 4.33% 4.21%
Source: CardData (www.carddata.com)

[1]: http://www.carddata.com

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