An analysis of more than one million purchases made at vending machines shows the average purchase was $1.87 when a credit or debit card was used, compared with $1.06 for a cash purchase at the same machine. PA-based USA Technologies conducted the survey of vending machines using its “e-Port” technology. On 450,000 occasions, consumers preferred to use their credit and debit cards when making purchases from vending machines, and they made many more multi-purchases for example, buying an average 1.75 20 oz beverages with every swipe of their card. USTT says that one hotel in Phoenix reported that average transactions had also risen from $1.32 to $3.39, with 75% of all vends being multi vends. The market analysis of USA Technologies showed that the combination of cashless transaction capability and the associated data visibility to improve operations, increased sales by 140% through vending machines located in Regal cinemas, representing 30% of all sales, and by 79%, or one-third of all transactions, at a Paramount amusement park in 2004.Details
FL-based DuoCash has named Albert Case, former SVP at Gartner, as its CEO. Case, a 30-year veteran of the information technology industry, has held numerous senior positions including division president and senior vice president of Gartner, Inc., the global IT consulting and advisory service firm based in Connecticut, president and managing director of Stamford Research, and has held senior executive positions with Ryder System, Inc., HSBC Bank, M&T Bank, Nastec Corporation and Transform Logic, Inc. DuoCash is a unique merchant network that allows consumers to use prepaid cards (such as DuoCash branded prepaid phone cards and gift cards) to buy products, services and subscriptions on the Internet.Details
GA-based GO Software has released “RiTA Server 3.0,” which features new support for “Purchasing Card Level III” transactions on both the FDMS and Vital processing networks. Processing line item detail enables merchants, particularly in business-to-business environments, to provide added value to their business customers. GO Software, a subsidiary of Return On Investment Corporation (OTCBB: ROIE), is a leading provider of point-of-sale (POS) payment processing software. More than 150,000 businesses use GO Software’s solutions to process payments at high speed, expand their tender types, and lower credit card costs.Details
TX-based Works has unveiled a new version of its “Payment Manager” solution suite which expands the management of traditional commercial credit card programs as well as offering significant enhancements for those organizations using commercial credit cards as a key accounts payable payment tool. “Works Payment Manager 3.3” allows for the support of multiple card programs in a single application with combined page views and single sign-on functionality. Other new features include “Enhanced Active Card Integration,” “Extended Supplier Management and Reporting,” and, “Robust Electronic Expense Reporting.”Details
The transport companies of Outer Paris, grouped together under the association “OPTILE” have selected ASCOM to equip over 3,600 vehicles. The solution proposed by ASCOM will enable all the residents of Ile de France to use the contactless ticketing cards already in use at the RATP and the SNCF. Totally, ASCOM will install over 10,000 devices (validators, consoles, portable card reader-decoder) on 1,000 lines and 3,600 vehicles. The “OPTILE” transport operators include Connex, Keolis and Transdev.Details
NJ-based Asta Funding has hired collections expert Nan Beilinson as National Sales Manager. Ms. Beilinson has 25 years of diversified experience in the financial services sector. Most recently, Ms. Beilinson was part of the sales team for one of the largest collection agencies in the U.S. Prior to that position, Ms. Beilinson was part of the collection and recovery team in the credit card businesses for Manufacturers Hanover Trust and Chemical Bank for 15 years. Asta Funding, Inc., is a leading consumer receivables asset management company that specializes in the purchase, liquidation and management of performing and non-performing consumer receivables.Details
Despite erosion in outstandings and in the number of active accounts and cardholders, OH-based National City posted a 6% gain in gross dollar volume, year-over-year, in the fourth quarter. The issuer added more than 20,000 accounts during 2004. For the fourth quarter, the issuer posted outstandings of $2.52 billion, compared to $2.56 billion one-year ago. Annual gross dollar volume increased to $5.703 billion, compared to $5.373 billion for 2003. The number of accounts hit 1,881,059 for 4Q/04. But, active accounts dipped to 1,118,145 from 1,143,036 one-year ago. The total number of cardholders also slipped to 1,410,064 from 1,434,964 in 4Q/03. For complete details on National City’s performance visit CardData ([www.carddata.com]).
Federated Department Stores is deploying Retail Decisions’ “ebitGuard” risk management service to prevent online fraud in the “Card Not Present” sector. The Federated account comes on the back of other recent client wins for ReD that include The Finish Line, Inc., T-Mobile and Odimo, Inc. Other blue- chip ReD clients also include Walmart.com, Travelocity, GSI Commerce, RealNetworks and Register.com. Retail Decisions is an international electronic payment transaction services business that provides fraud prevention, enterprise-wide payment processing and value-added transaction and consulting services to the retail, finance, telecommunications and e-commerce sectors.Details
Issuer revenues derived from cardholder fees and interchange fees now comprise a record 37.3% of the total revenue stream, excluding fees from securitizations. Ten years ago, fee income represented 17.3% of total revenue, during a period when annual fees were fairly common. The significant rise in late payment fees, over-limit fees, and cash advance fees, coupled with new fees such as balance transfer fees, foreign currency exchange surcharges, and expedited payment fees have driven the overall increase. Since 1994, average late payment fees increased from $12.52 to $32.58. Average over-limit fees increased from $12.74 to $30.31 between 1994 and 2004. Total revenues last year topped $136 billion with nearly $51 billion flowing from cardholder and merchant fees. CA-based R.K. Hammer investment bankers estimated penalty fee income of $14.8 billion, cash advance fee income of $6.1 billion, annual fees income of $3.5 billion, and fee income from enhancements of $1.0 billion for 2004. Overall, penalty fee income increased more than 26% last year.
FEE INCOME AS A PERCENTAGE OF TOTAL REVENUE
Note: Fee income includes merchant and cardholders fees but does not include fees from securitization. Ratio is calculated by dividing credit card fee income for the industry by the sum of the credit card interest income for the industry and the total credit card fee income. Source: CardData ([www.carddata.com])
NCR has integrated a scanner that reads RFID labels as well as bar codes with its “Advanced Store” POS application. The solution is being offered for lab testing to retailers who want to evaluate the potential impact of item-level RFID tagging on POS operations and other store processes. Currently, NCR offers data warehousing, labeling solutions and a range of services for RFID implementations. NCR has been testing RFID self-checkout stations in Europe.Details
Upromise has hired Thomas Anderson, former CEO of Capital One’s AmeriFee medical finance business, as CEO. Before serving as chief executive officer of AmeriFee, Anderson ran the Young Adult credit card line of business at Capital One. Prior to Capital One, he was a partner at McKinsey & Company, where he focused on financial institutions, retail banking and consumer credit. Upromise is the country’s largest non-governmental service helping families save for college.Details
Wincor Nixdorf announced this week it is introducing the “BEETLE /iScan” self check-out system to the USA. The system is currently being piloted at French hypermarket retailer, Auchan. The modular system is available as a compact “Scan and Bag” model, or a “Scan and Pass” model with conveyor belt, and a “Scan and Pay” model with a payment tower at the end of the conveyor belt. The “BEETLE/iScan” also provides a choice of languages for the user interface and has an option for a coin recycling device that can minimize cash handling costs.Details