Heartland Deploys StreetSmarts for Sales

New Jersey-based Heartland Payment Systems has chosen Phoenix-based Involve’s “StreetSmarts” software to help its 900-strong sales force to share sales-related best practices, expertise and information. After a successful 60-day, 150-person pilot program, Heartland Payment Systems signed an annual subscription for 1,000 seats of Involve Technology’s software and will access StreetSmarts through a hosted “software-as-a-service” (SaaS) model. StreetSmarts is a Web-based sales knowledge automation technology that works through e-mail to locate, manage and deliver information for sales teams. Heartland Payment Systems Inc.provides credit/debit card processing and payroll solutions to over 100,000 small to medium-sized merchants throughout the United States. Involve Technology is the market leader in software-as-a-service (SaaS) sales knowledge automation solutions which enable companies to sell more effectively while reducing sales support time and costs.

Details

POST OFFICE MASTERCARD

The U.K. Post Office and the Bank of Ireland have launched a MasterCard offering two interest rates. The new “two in one” “Post Office Credit Card” offers standard credit card functionality but also offers a installment loan-like facility with a discounted interest rate for larger purchases. Cardholders can transfer large purchases between GBP 500 and GBP 2000 into the special line with an interest rate of 6.8%. (The credit card feature generally carries a 14.9% interest rate.) The purchases transferred to the special line can be repaid over a period of 12 months. Cardholders can use the facility for up to two purchases at any one time subject to an aggregate limit of GBP 2,000 and have one month to transfer the purchase to the loan-like facility of the card. The U.K. Post Office has 14,600 branches across the country.

Details

HSBC Renews Gardner-White Furniture Card

HSBC has renewed Detroit-based Gardner-White Furniture for a private label credit card program. The new agreement extends HSBC Retail Services’ six-year relationship with Gardner-White. Since 1999, the Gardner-White credit card has provided its customers with long-term financing opportunities when purchasing furniture and exclusive benefits such as deferred financing, low monthly payments and advance notice of sales and in-store events. HSBC Retail Services is an issuer of private label (merchant branded) credit cards in the United States. HSBC – North America businesses serve more than 60 million customers.

Details

Cingular Prepaid VISA is Launched by NEC

Los Angeles-based Next Estate Communications has partnered with Cingular Wireless to offer a prepaid general purpose card. The new “Cingular Prepaid VISA” is powered by the Green Dot Financial Network. Cingular customers who choose the “Go-Phone Pick Your Plan” wireless account will be able to reload their prepaid VISA cards by purchasing a “Green Dot MoneyPak Universal Reload” available Rite Aid, CVS, Radio Shack, Walgreens, and many others. Next Estate has more than 45,000 purchase locations nationwide.

Details

Aussies and Kiwis Smart Card Laggards

The smart cards market in Australia and New Zealand has been lagging
behind other neighboring Asian countries. Frost & Sullivan says the high cost of smart cards
when compared to other automatic identification data capture
technologies combined with lack of standards and the interoperability
across both systems and state boundaries have contributed
to the slow uptake of smart cards. However, the smart cards market in
Australia and New Zealand is likely to experience growth driven by the
migration of banks toward becoming EMV compliant by 2006. The establishment of multi-application smart cards
and the associated sharing of costs among market participants are
projected to lead to the uptake of smart cards in the future. Smart card
adoption is gaining speed as governments and corporate entities are
currently deploying a wealth of projects ranging from national identity
to telecommunications, banking, e-commerce and health care. Card
transactions are progressively displacing cash and checks as the
preferred payment methods in Australia and New Zealand. Frost & Sullivan has set up an analyst meeting for October 13th.

Details

QSR Card Volume May Top $36B This Year

Americans are on track to charge more than $36.0 billion worth of fast food to their credit and debit cards this year, compared to $22.5 billion one-year ago. VISA reported that quick service restaurant sales for August are running 67.3% ahead of one-year ago. The figures reflect growing consumer and merchant acceptance of carding small ticket purchases. VISA says QSR merchants are experiencing tremendous growth in terms of revenue and efficiency as a result of accepting plastic. The average QSR credit card ticket is $11.70. Americans spend about $140 billion per year in quick service restaurants.

QSR ON PLASTIC HISTORICAL
2000: $ 1.7 billion
2001: $ 3.7 billion
2002: $ 6.1 billion
2003: $12.9 billion
2004: $22.5 billion
2005: $36.0 billion
Source: CardData (www.carddata.com)

Details

Hypercom Restructures its Latin American Ops

Hypercom has restructured its Latin American operations with the
establishment of two new regional headquarters in Mexico City and
Brazil. The two offices replace Hypercom’s former Latin American
regional headquarters in Florida. The Mexico City headquarters will
serve not only Mexico but Central America and the Andean countries of
South America (Colombia, Venezuela, Ecuador, Peru, Bolivia, and Guyana),
The Brazil headquarters will cover the South Cone region of South
America, which includes Brazil, Chile, Argentina, Paraguay and Uruguay.
The Association of Mexican Banks recently announced plans to spend up
to $300 million over the next three years on the expansion of the
point-of-sale network to encourage the use of debit and credit cards in
Mexico. Card payments today account for only 2% of Mexican purchases.
Hypercom provides complete card payment terminal, network access device,
server and transaction networking solutions.

Details

CO-OP Tests Digital Checks via an ATM

CO-OP Network has successfully captured, imaged, proofed and cleared its first digital check image from an ATM. To test the process, CO-OP Network utilized an authentic California Center CU ATM card and account. The transaction consisted of depositing a $25 check into an NCR “Personas M Series” ATM where it was routed through the CO-OP Network switch, consolidated on an NCR “ImageMark” server at eFunds and cleared through WesCorp. CO-OP Network says it will continue to work with key partners to standardize and support a comprehensive check imaging service across multiple terminal types. The technology will be available to its members in first quarter 2006.

Details

GECF Acquires an Interest in Keppel Bank

GE Consumer Finance has reached an agreement to acquire a
majority interest in Keppel Bank Philippines for $25.8 million. Keppel has 30 branches and provides a broad range of banking and financial
services, including deposits, personal loans, mortgages, auto loans and
credit cards. Upon regulatory approval and closing, GECF will assume operational control of the bank. Keppel has total assets of approximately $90 million.

Details

TNB Signs DESCO FCU for Card Processing

Ohio-based DESCO FCU has converted its credit card processing to Dallas-based TNB Card Services. DESCO FCU has 25,000 members and $180 million in assets. It serves counties in southern Ohio and northeastern Kentucky. The credit union has six branches in addition to its main office in Portsmouth. TNB Card Services, owned and directed by credit unions, provides full-service credit and debit card processing, serving more than 450 financial institutions and managing more than 1.6 million cards,

Details

WaMu’s Credit Card Goes National in Oct

Washington Mutual says it will launch a mid-October direct-mail credit card marketing campaign to its customers following its merger with Providian, which was completed today. The new Washington Mutual Card Services Division will be introducing a Washington Mutual-branded credit card over the next year. Providian CEO Joseph Saunders will continue to lead the credit card business from San Francisco as president of the new WaMu card division. In June, Providian announced it was being acquired by Seattle-based WaMu for $6.45 billion. Providian has the nation’s 9th largest general purpose credit card issuer with $18.6 billion in card outstandings, according to CardData ([www.carddata.com][1]). (CF Library 6/6/05)

[1]: http://www.carddata.com

Details

Diebold Puts Weber on the Board

Diebold has elected Alan Weber, recently retired as chairman and CEO of U.S. Trust Corporation, to its board of directors, effective October 1st. Prior to joining U.S. Trust in October 2002, Weber was vice chairman and chief financial officer at Aetna, Inc., where he was responsible for capital management, information technology, investor relations, e-business and financial operations. Weber currently serves as a director of ComputerRepair.com, an IT services company he helped establish. He received a bachelor’s degree in economics from the Wharton School at the University of Pennsylvania, and an M.B.A. from the Kellogg School of Management at Northwestern University. Diebold is a global leader in providing integrated self- service delivery systems, security and services with reported revenue of $2.4 billion in 2004.

Details