WING LUNG BANK & THALES

Wing Lung Bank has deployed Thales’ “SafeSign” for two-factor based
retail e-banking user authentication to meet Hong Kong Monetary Authority
(HKMA) standards. Because the HKMA directive asserts that single-factor
authentication for high-risk transactions is no longer adequate, Thales and
Wing Lung Bank collaborated to design and implement a two-factor
authentication system for integration with the bank’s existing and future
applications. Specifically, this solution uses Vasco hand-held tokens
combined
with the user’s online password or user name. Using a flexible platform for
consumer use, the solution provides risk assessment for the appropriate
security level. Thales employs 68,000 in 50 countries and projects 07
revenues
of over 12 billion euro. Wing Lung Bank had 2006 assets of HK$85 billion,
a total staff of more than 1,400 and 41 banking offices.

Details

BEA & JCB

The Bank Of East Asia (BEA) and JCB International have introduced a
“BEA JCB PLATINUM” credit card targeting the trendy, younger demographic. In
marketing to this demographic, the card offers discounts at various
retail stores and
restaurant using BEA local knowledge and JCB Japanese business connections.
Other benefits include free magazine subscription with a balance
HK$3,000 or above
per month, 4X the standard cash rebate when spending at designated merchant
locations, discounts at over 20 Japanese restaurants in Hong Kong, 7-day
worldwide travel insurance, cash rebates of HK$1 for every HK$250 in retail
spending, MAX DVD and Hi-Fi set, interest-free cash installment plan
amount of
up to HK$40,000, and an HK$100 I.T. cash coupon. BEA Hong Kong independent
bank has assets of HK$294.2 billion and more than 190 outlets worldwide. JCB
has a network of 13.5 million merchants in over 190 countries and
territories. JCB
cards are issued in 19 countries, though alliances with 350 banks, with
more than 55.75
million cardmembers.

Details

FDC & POLCARD

First Data International has completed the acquisition of the Polish
merchant acquirer and card processor, POLCARD S.A., and its 245
employees. This development gives First Data an advantage in this
developing market, with a 58% increase in payment cards issued between
2003 and 2006. This is part of First Data’s efforts to extend relations to
merchants and financial institutions in Central and Eastern Europe. First
Data International Serves over 5 million merchant locations, 1,900 card
issuers, has 7,900 employees and operates across Europe, The Middle
East, Africa, Latin America, Canada, Australia and Asia-Pacific.

Details

Smart Circle Targets Card ISOs and Processors

Referral marketer Smart Circle International has launched a new program specifically designed for credit card processors and independent sales organizations. Merchants who partner with a certified Smart Circle partner processor or ISO will be able to use their credit card terminals to process and redeem Smart Circle Cards, special value cards offering discounts on consumer products, services and activities with the capability to process a new category of coupon cards the same way they read credit and gift cards. The Smart Circle reaches more than 30 million consumers a year on behalf of merchants. The Smart Circle’s key business model creates customized consumer promotions which feature special value offerings and incentives and then presents them to customers in the form of a Smart Circle Card through its network of more than 50,000 professionally-trained field representatives.

Details

BANCO SANTANDER & WIN NIX

Banco Santander Santiago has signed agreements to implement Wincor
Nixdorf software for 320 ATMs. This brings the total number of Banco
Santander Santiago ATMs using Wincor Nixdorf software to 1100,
expands their software presence in Latin America, and will be complete by
December, 2007. This development is also consistent with the bank’s
goal of reducing teller-window traffic by allowing customers to do more
self-service banking with the machines, which will use contactless card
readers. Also, for public transportation fares, customers can reload their
fare cards for use on local trains, subways and buses. With 350 branches
and 8000 employees, Banco Santander Santiago has an installed base of
1700 ATMs in Chile.

Details

Amazon & Best Buy Rank as Best E-Tailers

A new research report reveals that Amazon.com and Best Buy both were ranked as the #1 sites with the best overall e-tailer ranking across 250+ customer experience metrics. Keynote Systems says Amazon.com was the top ranked site in terms of search satisfaction, and one of the top ranked sites in six of nine key categories including price satisfaction, product research and overall site navigation and organization. Best Buy showed the most significant gains in online customer experience over the past year and was the number one ranked site in terms of pure customer satisfaction. Best Buy also ranked in the top echelon in seven of the nine key categories contributing to a quality online customer experience, including the ease of the purchasing process and customer support. The site’s most significant gains came in search satisfaction. The study provides an in-depth examination of the online customer experience and service levels (site responsiveness and reliability) of a dozen leading electronics retailer Web sites, including Amazon.com, Best Buy, Circuit City, Dell, Target and Wal-Mart.

Details

VISA LAC

For the VISA International Latin American & CARIBBEAN Region (LAC),
POS credit card volume has increased by 26% over the past year thanks to
a 37% rise in the number of credit cards. Prepaid & debit card transactions
have also increased by 25% over the same period. Experts suggest this
increase in electronic transactions is not only good for the cards &
banks, but
for peripheral services, such as the electronic system, and the overall
economy.
The increase reflects a drive in deposits and an acceleration in the
flow of funds
to improve liquidity citing that, for each dollar deposited in a bank,
it generates
10 to 15 more dollars in credit.

Details

eCommerce Fraud to Top $9 Billion in 2007

A new study says that eCommerce fraud is projected to cost businesses $9.25 billion in 2007, but the cost of managing fraud actually exceeds the cost of fraud itself by as much as 300%. NY-based preCharge Risk Management Solutions says its survey of nearly 2,000 online merchants showed that while overall growth in the industry is up and charge-back rates have declined, there’s more going on than meets the eye. The Company says it is the only forum where merchants have been given the opportunity to collectively speak their mind, and the results suggest some of the trends are not favorable.

Details

FIS & BANK OF THE ORIENT

Fidelity National Information Services (FIS) has signed a multi-year
agreement with Bank of the Orient to support operations in China with
Chinese language software, hardware and onsite management. Using the
FIS “AllProfits” software line, Bank of the Orient will apply its customer
support, deposits, lending and financial management systems. Bank of the
Orient has 150 employees and assets of more than $650 million. FIS has
processing and technology relationships with 35 of the top 50 global banks
and serves more than 7,800 financial institutions in more than 60 countries
worldwide.

Details