NCR Names a New Chief Financial Officer

NCR has hired Tony Massetti, formerly CFO at QLogic, as its new CFO. During his five years with QLogic, Massetti’s leadership contributed to an improved financial model and profitable growth. Massetti began his career at IBM and served for 17 years in positions that spanned accounting, financial planning, treasury and business controls. He spent five years at IBM’s European headquarters managing a P&L where revenue exceeded $20 billion and the balance sheet included more than $20 billion in assets, as well as two years in Hong Kong and China as the CFO of an IBM joint venture, then CFO of the Technology Group, which included five Asian manufacturing sites with several billion dollars in revenue. Previously, Massetti served as CEO of Aurum Solutions, Ltd., a consulting company in Hong Kong, and as senior director/vice president of Finance for Sandisk Corp.

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Debt Resolve Customer Registrations Grow 27%

NY-based Debt Resolve reports it has increased its customer registrations by 27% and increased account settlements by 20%, compared to the previous quarter. The Company, which offers a patented Internet solution for the collection and settlement of consumer accounts receivable, also reported that it reached a milestone of approximately 900,000 accounts in its system, with a face value of over $1.3 billion in placements. Revenue for the third quarter was $526,818, compared to $30,617 in the third quarter of 2006. Net loss for the third quarter was $3.3 million, compared to a loss of $6.5 million in the third quarter of 2006. Debt Resolve also noted that Co-Chairmen, James Burchetta and Charles Brofman, and Board Member William Mooney have advanced $1 million to the Company from June to November 16. For complete details on Debt Resolve’s latest results visit CardData ([www.carddata.com][1]).

[1]: http://www.carddata.com

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Most Banks FFIEC Authentication Compliant

MA-based TowerGroup has released a report that finds 95% of U.S. banks now comply with (or are close to complying with) the FFIEC’s authentication guidance, issued in late 2005. Many banks report that new authentication techniques have reduced online fraud losses while driving increases in consumer Internet banking adoption and usage. This counters early concerns that stronger authentication technology would inconvenience consumers to the point of driving online banking usage down. Moving forward, TowerGroup advises U.S. banks to continue augmenting current risk-based authentication technologies with additional device- identifying components, especially IP intelligence data. Further, banks should implement back-end fraud detection technologies that identify transactional and behavioral anomalies, and seek out ways to share fraud data pertaining to known fraud sources across the industry. TowerGroup is the leading research and advisory services firm focused exclusively on the financial services industry.

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HPS Teams with transmodus for Checks

Heartland Payment Systems has inked a strategic agreement with check service provider transmodus to automate the collection of check payments and the processing of returned and cancelled checks. When integrated with Heartland Express Funds, transmodus’ technology enables merchants to remotely handle all of their check processing actions online. In addition to integrating transmodus’ services into Heartland Express Funds, Heartland is also offering them as a stand-alone solution for Heartland customers. When combined with Heartland’s traditional credit and debit card processing services, merchants benefit from a centralized, unified payment processing platform for all of the payments they receive. transmodus provides an on-demand solutions platform for check services automation. Heartland Payment Systems delivers credit,debit, prepaid card processing, payroll and payment solutions.

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Merchant Risk Council Adds SSL EV

The Merchant Risk Council has incorporated “Trustwave’s Extended Validation SSL Certificate” to the Merchant Risk Council’s Web site. SSL is used to protect confidential information, such as credit card numbers or passwords, sent between Web users and Web sites. SSL, which stands for Secure Sockets Layer, Extended Validation (EV) certificates provide an additional layer of protection through a strictly defined issuance process to ensure that the certificate holding entity is validated as the entity they claim to be and were developed to combat online scams such as phishing and include unique representations within browsers to demonstrate security to consumers. As part of the MRC’s best practices, the group is collaborating with Trustwave and has implemented the EV SSL Certificate on the MRC Web site. The MRC recommends all merchants use EV SSL if their Web site transfers any financial or personal data, such as passwords, credit card numbers, social security numbers, or birth dates. Trustwave is a global provider of information security and compliance management solutions to businesses and the public sector. The Merchant Risk Council is the leading trade association for merchants, vendors, and e-commerce risk management professionals.

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Gift Card Exchange Service Adds New Features

An online discount gift card exchange announced that all of its transactions are guaranteed with a money back guarantee. Fresno, CA-based Plastic Jungle says any person who receives a card that is invalid or less than the amount indicated will be reimbursed. The new policy takes effect immediately and applies to all gift cards posted on its Web site. The Company also unveiled an array of new features for buying, selling, trading and managing unused gift cards. PlasticVault acts as a gift card manager where users enter their entire gift card portfolio, whether or not they plan to use them, sell them or trade them. The secure site can help people replace their gift cards in case they are ever lost, stolen or damaged, plus it tracks the account balances and transactions for all active gift cards registered for sale or trade on Plastic Jungle. Other new features include “GiftGuru,” a tool that uses data collected from the site along with other pertinent information including age, gender and relationship to help users identify the right gift card to give to others. “Plastic Jungle” also created a wish list in which users are notified when a desired card becomes available. Notifications for the wish list as well as all other transactions on Plastic Jungle can now be delivered via text messages. The Company is also planning to provide the ability for consumers to mobilize their gift cards, enabling them to check gift card balances.

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STANDARD CHARTERED & FDC

Standard Chartered and First Data Co have announced the establishment
of their joint project, “Merchant Solutions”. “Merchant Solutions” has been
introduced to provide Standard Chartered Bank’s Asian merchant clients
with acquiring services, will be 56% held by First Data, 44% by
Standard Chartered and will be led by the newly appointed CEO and
Managing Director, Sean Hesh. The new acquiring solution provides
merchant clients with First Data products and services for card acquiring,
e-commerce, contactless and prepaid card acceptance. The 2 companies
plan to eventually expand the “Merchant Solutions” service to merchants in
Asia and the Middle East. First Data operates in 38 countries, serves over
5 million merchants and 1,900 card issuers while Standard Chartered
employs over 60,000 in more than 1,400 branches throughout more than
50 countries.

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Charter Comm Signs an ADS Epsilon Deal

Alliance Data Systems’ Epsilon business has signed a multi-year agreement with Charter Communications to provide loyalty marketing and database services. Epsilon will provide analytics, permission-based email communications, and strategic consulting in support of the company’s “Live It with Charter” customer loyalty program, which will be rolled out nationwide over the next year. The program employs proprietary database services including Epsilon’s loyalty platform and email communications platform, to recruit members, track membership points, and communicate with participating customers. Charter Communications serves more than 5.6 million customers in 29 states, providing cable television, high-speed Internet access, and telephone service as well as business communications services.

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CREDIT CARD CHECKS

Research conducted by uSwitch.com has found that 4.1 million consumer
credit card checks were used during the year of 2006 with an average
check value of GBP976. Additional findings show that each customer was
charged 2.81% handling fee per check, credit cards made GBP112.4
million for the year in handling fees and, according to APACS, 326 million
credit card checks were issued to customers through the year, 96% of
which were not requested. Furthermore, 6% of cardholders surveyed are
unaware that there is a charge for using these checks and 9% of those
surveyed receive checks monthly. uSwitch.com provides impartial
comparisons to help consumers compare prices on a variety of services
from utilities to banking services.

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Capital One Backs Off its NetSpend Merger

Capital One and prepaid card specialist NetSpend confirmed yesterday they have pulled the plug on their proposed merger. However, the companies signed a “LOI” to expand their existing strategic relationship. Cap One intends to acquire a minority interest in NetSpend along with an option to purchase additional shares of the company. In addition, the parties expect that a Cap One representative will join the NetSpend Board of Directors. The Companies will also jointly pursue the distribution of prepaid card products through a variety of mainstream retail channels. In August Cap One proposed to acquire NetSpend for $700 million in cash. NetSpend has more than 1.5 million active customers nationwide and a retail network that has 15,000 locations where cards can be purchased and 50,000 locations where funds can be loaded. (CF Library 8/8/07)

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DEBT COLLECTION FORECAST

The Credit Services Association (CSA) has announced its 2008 projections
for debt collection to hit 24.3 billion by the end of the year. Furthermore,
debt collection is expected to increase by over 20% during the next 4 years
thanks to a credit squeeze, with lenders making it increasingly difficult to
extend credit. The steady increase in debt collection throughout the UK is
consistent with the predictions citing the steady increase since September
2000, with collections of GBP5.2 billion, GBP8.6 billion in September of
2003 and GBP21 billion in September of 2006. Additionally, with LIBOR
on the rise and UK lenders having yet to announce losses, the situation is
expected only to worsen.

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