KeyBank to Migrate to Opteva ATMs

Diebold has signed agreements with KeyBank to modernize its self-service channel by maximizing functionality, streamlining operation and reducing cost through expanded marketing reach and enhanced fleet administration. In doing so, the agreements stipulate Diebold will be replacing KeyBank’s old ATMs with its “Opteva” ATMs, complete with “Agilis” software. The “Agilis” software offers the bank advanced services such as personalized screen content and messages, allows KeyBank to troubleshoot and access specific ATMs from a central location and provides faster resolution of specific ATM transaction inquiries. Among the new ATMs provided of KeyBank are the “Opteva 500-series” stand-alone and the 700-series advanced-function interior/exterior model.

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CardWizard Powers the RamCard Plus Visa

CO-based Dynamic Card Solutions and First National Bank have partnered to implement DCS’ “CardWizard” software to launch the “RamCard Plus” campus ID/Visa Debit for Colorado State University students and faculty. “CardWizard” instant issue and PIN selection software allows for complete customization. Traditional capabilities of the “RamCard” student ID include campus access, dining hall/meal card, library card, admission to the campus recreation center, keyless access capabilities, and the ability to be linked to the campus RamCash Convenience Account. With these developments, students are now allowed to connect the card to deduct funds from their First National Bank checking account.

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Most Consumers Not Opposed to ATM Ads

Based on its survey of 500 consumers, MA-based Aite Group has released a report demonstrating 60% are open to receiving offers from four or less common marketing channels. As a predictor for marketing firms of consumer behavior, the Aite report shows a majority of people are not fully against receiving marketing offers through e-mail, online, at the ATM and on their cell phones. Moreover, nearly 40% of participants are interested in receiving special offers and coupons by e-mail, 53% of the Gen X population surveyed would prefer e-mail marketing, 47% of Gen Yers, followed by baby boomers and senior citizens, who were least interested.

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Wawa C-Stores to Expand Radiant POS

Atlanta-based Radiant Systems Selected has been chosen as the POS provider for NJ-based Wawa convenience stores and will deploy its “Radiant” POS technology to more than 570 of the retailer’s locations. The two organizations have had this partnership since 2001 with as many as five customer-activated terminals per site and, with these new agreements, Wawa extends Radiant technology to the traditional POS. Radiant Systems provides its technology to over 100,000 restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores and fuel centers.

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Discover and Citi Complete Diners Deal

Discover Financial Services has completed the acquisition of Diners Club International from Citi. Discover acquired the Diners Club International network for $165 million in a deal that brings more than $30 billion per year in spend volume outside of North America; the Diners Club brand and trademarks; its employees; and agreements with 44 network licensees who issue Diners Club cards and maintain an acceptance network in 185 countries and territories worldwide.

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PCI Council to Certify UPTs and HSMs

The PCI Security Standards Council announced that “Unattended Payment Terminals” (UPTs) and hardware, a/k/a “Host Security Modules” (HSMs) can now undergo a rigorous testing and approval program to ensure they comply with industry standards for securing sensitive payment card data during any point in the transaction process. The Council also will maintain the list of approved UPTs and HSMs, provide documentation and training for labs evaluating these devices and be a single source of information for device vendors and their customers. Vendors have been manufacturing and having the “Encrypting PIN Pads” (EPPs) that go into UPTs evaluated by approved labs, and the payment card brands have been requiring the use of “PCI SSC” approved EPPs. HSMs are secure cryptographic devices that can be used for PIN translation, card personalization, electronic commerce or data protection and do not include any type of cardholder interface.

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Barclays Takes Over L.L. Bean Co-Brand

Barclays has taken over the L.L. Bean co-branded Visa credit card program from Bank of America. MBNA, acquired by BofA in 2005, introduced the “L.L. Bean Visa” in May 1996. The new Barclays program, which launches today, features free shipping, return shipping and monogramming, a choice of three card designs, plus “Visa Platinum” or “Visa Signature” benefits. Whenever cardholders earn 10 coupon dollars, a $10 L.L.Bean coupon will be sent to them automatically via their account statement. Cardholders also receive 10 “Bonus Coupon Dollars” after their first purchase, balance transfer, or use of a “Convenience Check” within the first 90 days after the account is opened. The no annual fee card offers interest rates ranging from prime +6.74% to prime +14.74%. In conjunction with the card launch Barclays has opened a customer service operation in Wilton, Maine to serve L.L.Bean cardholders as well as those from other partner programs. MBNA formerly serviced the card via its Camden, Maine center. (CF Library 5/7/96; 7/23/98; 5/21/08)

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GPD/STIP TEST PLAN

GlobalPlatform has published its upgraded “Test Plan 1.0” GDP/STIP v2.3
compliance tool for smart card products, designed to speed development
and deployment testing for faster time to market. As a result of its
early-stage compliance, “GPD/STIP v2.3 Test Plan v1.0” ensures lower
implementation and testing costs for merchants’ compliance with the
GlobalPlatform “GPD/STIP v2.3” specification for data security. As a
member driven association with cross-industry representation from around
the world, GlobalPlatform smart card infrastructure development is known
as the standard for smart card infrastructure.

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MAY DEBT

Credit card outstandings rose in May by GBP 556 million to a total of GBP 55.5 billion. Year-on-year credit card outstandings (not seasonally adjusted) were up slightly more than 3%. According to the The Bank of England, the increase in total net lending to individuals in May (GBP 5.4 billion) was below the increase in April and the previous six-month average. The twelve-month growth rate slowed to 8.0%, and the three-month annualized growth rate slowed by 1.2 percentage points to 5.9%. The increase in net consumer credit in May (GBP 1.4 billion) was above that in April and above the previous six-month average. Net other loans and advances increased by GBP 0.8 billion, lower than the March increase. The annual growth rate of consumer credit rose by 0.1 percentage points to 7.0%; the three-month annualized growth rate fell by 1.7 percentage points to 6.7%.

NOTE: Chart does not include about GBP10 billion from specialist
lenders, retailers, and insurance companies. SOURCE: Bank of England

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Consumer Card Fraud Concerns Rise Globally

A new global survey has found that identity theft and financial fraud are top global concerns for consumers. The “Unisys Security Index” declined three points to 134, representing a moderate level of overall concern about security issues worldwide. Consumer concern is highest in Asia, (specifically Hong Kong, Singapore, and Malaysia) – as well as Brazil. Germany is the only European country that registered a high concern about security issues. French consumers are least concerned worldwide, with fears at or near the lowest level of concern in all four areas included in the “Index”. Compared to August 2007, segments of the population in the U.S. and Hong Kong experienced more stress about meeting basic financial obligations, such as paying credit card bills and mortgage payments. The “Unisys Security Index” presents a social indicator that measures consumer concern in relation to four areas of security: national, financial, Internet and personal safety.

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