assisted Moscow-based Master Bank in transforming its ATM channel into a currency-exchange network.
Nearly 500 Diebold Opteva ATMs
offering automated currency-exchange operations were installed with Bulk Note Acceptor (BNA) technology
complete with coin dispensers, to offer Master Bank customers and
non-customers a streamlined, round-the-clock currency-exchange solution
that provides the precise amount of cash back. The ability to accept and
dispense three different currencies (dollars, euros or rubles) is
helping turn Master Bank’s ATM fleet into multi-function machines that
serve as virtual branches. With currency exchange one of Russia’s most popular banking features,
alongside providing exchange operations through the existing branches,
financial institutions are working under agreements with currency
exchange venues and experiencing reduced revenue generation, while
customers are receiving limited services.