Saylent and Jack Henry Offer BIG Rewards

Saylent Technologies has teamed with Jack Henry & Associates to offer
“BIG Rewards” to increase profitability by attracting and retaining
customers and deposits by offering high-interest checking, cash-back,
and merchandise incentives. “BIG Rewards” utilizes Saylent’s
“Account360” solution as the software
platform. Saylent will also deliver consulting and optimization
services to help Jack Henry & Associates’ clients maximize the potential
of the payment intelligence by effectively capturing, analyzing, and
understanding payment activity and using that business information to
make customer relationships more profitable. The Web-based
solution is being integrated with Jack Henry & Associates’ core
processing systems and will be offered in an ASP environment managed by
Jack Henry.

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NCR AWARD WINNER

NCR’s “SelfServ 25” ATM has been named a winner in the computer and business products category of the 2008
“China’s Most Successful Designs” award program jointly sponsored by
FORTUNE China magazine and design consultants China Bridge International.
The NCR “SelfServ 25” was honored for its unique design and innovative
product development, and was praised by the judges for successfully
creating a “wow factor” in meeting and exceeding customers’ needs. NCR’s
next generation of ATMs, the NCR SelfServ family, was launched in China
and worldwide earlier this year. The NCR SelfServ 25 is an exterior
through-the-wall and vestibule ATM with a small footprint and ideally
suited for both in-branch and off-premise use.
The rollout of the NCR SelfServ family is progressing successfully with
over 8,000 units ordered by more than 230 customers around the globe
year-to-date.

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Credit Cards Fuel Underground Economy

Credit card information remains the most advertised category of goods
and services on the underground economy, accounting for 31% of the
total. While stolen credit card numbers sell for as little as $0.10 to
$25 per card, the average advertised stolen credit card limit observed
by Symantec was more than $4,000. Symantec has calculated that the
potential worth of all credit cards advertised over the past year was
$5.3 billion. Symantec’s new “Report on the Underground Economy” also
found that the second most common category of goods and services
advertised in the underground economy was financial accounts at 20% of
the total. While stolen bank account information sells for between $10
and $1,000, the average advertised stolen bank account balance is nearly
$40,000. During the 12-month period ending in June, Symantec observed
69,130 distinct active advertisers and 44,321,095 total messages posted
to underground forums. The potential value of the total advertised goods
for the top 10 most active advertisers was $16.3 million for credit
cards and $2 million for bank accounts.

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Q3 Credit Union Card Balances Rise 9%

Credit union credit card assets grew 12% over the past year to $31
billion, compared to a 7% growth rate for total credit union assets.
However, the percentage of portfolios that grew more than the rate of
inflation during the previous 12 months decreased from 75% in September
2007 to 56% in September 2008. According to OR-based AssetExchange, the
average balance per account increased 9% from 3Q/07 to 3Q/08 to $2,566.
Additionally, five credit unions with portfolios greater than $1 million
sold their portfolios in the third quarter with about $13 million in
combined balances. In 3Q/07, 14 credit unions sold their portfolios
representing $40.3 million in balances. AssetExchange derived the
results from analyzing about 2,100 credit unions with credit card
portfolios of $1 million and larger.

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SunTrust and Cardtronics Install CVS ATMs

SunTrust Banks has partnered with ATM provider Cardtronics to place the
SunTrust brand on Cardtronics ATMs located in selected CVS/pharmacy
stores across in the Southeast United States. SunTrust-branded ATMs
will be available in CVS stores located in the
North Carolina metropolitan areas of Charlotte and Raleigh-Durham and
the Florida metropolitan areas of Jacksonville and Miami/southern
Florida. ATMs branded by SunTrust will
prominently display the SunTrust logo on the ATMs themselves, on the ATM
transaction screens, and on printed receipts. All SunTrust customers
will benefit by receiving surcharge-free access to the branded ATMs.
SunTrust holds total assets of $174.8 billion and total deposits of
$115.9 billion.

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Discover PULSE Revamps its Web Site

Discover’s PULSE has launched, “pulsenetwork.com”, a revamped website
and new web address. Users will encounter a fresh new look. The sleek
design includes enhanced graphics, reduced click-throughs and
interactive tools. The PULSE home page features Spotlight and PULSE News
sections for dynamic content, as well as Quick Links, which makes
frequently viewed items readily available with one click. These new
elements streamline access to areas of significant interest. PULSE’s
ATM/debit networks currently
serving more than 4,500 banks, credit unions and savings institutions
across the country and links cardholders with more than 265,000 ATMs, as
well as POS terminals at retail locations nationwide.

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BofA Cited as the Best of the Anywhere Web

A new report released by the Yankee Group indicate the challenges
presented to mobile Web sites to deliver an effective experience to
consumers. The report, “The Best of the Anywhere Web,” scores 32
mobile Web sites on a scale of 1 to 100 with a passing grade of 70.
Report highlights include: financial services mobile Web sites ranked
best overall, with only two sites scoring in the “Needs Improvement”
range below 50 with Bank of America’s score of 67 topped the financial
services category with its Zen-like simplicity and comprehensive
security; U.S. Bancorp and First Interstate
Bank—tied for second place in Yankee Group’s assessments with a score of
65. Both sites mirror Bank of America’s simplicity but aren’t quite as
refined in how they help mobile users find their ATMs and branch
locations, and perform basic banking functions;Fidelity was highlighted
for supporting nearly all investor functions, allowing nearly any mobile
device to securely perform nearly every operation possible on a desktop
PC, from trading stocks and bonds to checking up on a 401(k). Shopping
mobile Web sites provide a broad array of services with
variable mobile experiences, with Edmunds received the highest overall
score in this category, earning a grade of 67 for making checking car
prices simple and Amazon.com and Best Buy provide the broadest shopping
experiences, with Amazon.com prioritizing and marketing mobile products
over traditional products.

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CardPartner Launches Gilda’s Club Visa

NY-based affinity credit card issuer CardPartner has introduced the
“Gilda Club NYC Visa Platinum” card to support the work of the Gilda’s
Club cancer support group. Gilda’s Club NYC earns $50 for every
activated card, plus an ongoing share of the monthly charge volume.
Proceeds help provide a meeting place and support activities for people
living with cancer, and families and friends. Gilda’s Club
NYC is named for Gilda Radner, the comedian and an original cast member
of Saturday Night Live who died from ovarian cancer in 1989. The Visa
credit cards are issued by MO-based UMB Bank.

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Discover Finds No Thanksgiving Pullback

Despite the dismal economic outlook, Discover Card released the
its second annual “Thanksgiving Survey” that reveals 70% of respondents
said they will not cut down on Thanksgiving travel this year and 71%
said they are not considering the cost when making
their Thanksgiving travel plans. When asked what they like most about
Thanksgiving, 73% said the opportunity to see family or be
surrounded by loved ones. However, 46%
said they will keep an eye on food costs this year.

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U.S. Credit Counseling Traffic Soars

The nation’s largest and longest serving national nonprofit credit counseling organization reports that calls to its “National Locator Line” continue to set new records each week. The news comes on the heels of soaring bankruptcy statistics wherein consumer bankruptcy filings topped 100,000 in October. The National Foundation for Credit Counseling says calls to its “NLL,” a service that automatically connects consumers with the NFCC Member Agency closest to them, jumped 70% in October, compared to one-year ago. Year-to-date NLL calls through October 31st were up by 31% over the same period in 2007. Year-to-date visits to the NFCC’s Web sites through October 31st are up
by nearly 30% over the same period in 2007, representing an increase of
494,786 visitors for the 10-month period. The NFCC says the more startling are the results that those falling into the red danger zone indicating imminent risk of foreclosure are up to 85% compared to an average of 70% at the end of 2007. NFCC members annually help
more than two million consumers through close to 850 community-based offices nationwide.

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ACS to Issue Oklahoma Benefits Card

Affiliated Computer Services is to provide the Oklahoma
Employment Security Commission with electronic payment card
services for unemployment benefits. Under the five-year agreement,
unemployment insurance benefits will be available on
a MasterCard-branded debit card through a partnership with Bank of
Oklahoma that can be used to access funds at banks and ATMs,
and to pay for goods and services and cardholders will receive special
opportunities for fee-free ATM and teller withdrawals. The EPC solution
means lower costs for the state to produce and mail benefit
checks, and fewer returned, lost, or stolen checks. ACS is the largest
provider of BPO services and one of the largest IT
service providers to the nation’s public sector.

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Phishing Gangs Target Top Level Domains

New research reveals that phishing gangs are concentrating their efforts within specific top level domains. The latest report from the Anti-Phishing Working Group surveyed 47,324 unique phishing attacks located on 26,678 unique domain names during the first half of this year. Phishing attacks are counterfeit Web sites designed to deceive consumers into revealing their personal financial information. The report finds some correlations between registry policies and the prevalence and duration of phishing activity in their TLDs. The survey also identified 4,512 subdomain sites/accounts used for phishing under 274 unique second-level domains. These were established on “subdomain registration services” in which customers set up a subdomain under a secondary level domain owned by the service provider. The APWG says the wide-spread use of subdomain registration services by phishers is a challenging development for the industry.

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