DIGITAL ECONOMY

Serious political attention is now being paid to the digitalisation of
households throughout the UK in the evolving ‘Digital Economy’. Business
& Decision’s recent report, “The Revolution in Self-Service Channels in
the Financial Services Sector,” analyzes the growth of consumer
self-service channels in key areas of the Financial Services market and
looks at who is winning and who could lose out. Examining the recent
emergence of new operating models and highlighting the transformation of
more established business models in those parts of the Financial Markets
most affected, the report investigates the drivers and inhibitors of the
market, the broad demographic spread of demand and the challenges to
established players in financial services and assesses the impact of
future changes that may occur in the digital marketplace. This includes
consumers’ testing the capability of many ‘traditional’ businesses to
communicate digitally, with businesses which do not connect digitally
increasingly left behind. The pressure grows on businesses to deliver
sites that meet their needs in design and ease of navigation with the
spread of demand for digital connectivity across all age groups and
correlation between age groups and various waves of social networking
media.

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JEAN COUTU & PAYWAVE

The Jean Coutu drugstore chains is set to offer its customers Visa
“payWave” contactless payments, providing “wave and go” convenience when
purchasing the Store’s health, hygiene and beauty products. With this
development, Jean Coutu locations will be equipped with Visa “payWave”
terminals to increase speed at the cash register. Visa “payWave” cards
and POS terminals is closely aligned with Visa Canada’s migration to
chip card technology. Visa employs a layered approach to its fraud
prevention efforts, meaning both the payWave card and the terminal have
built-in measures to help heighten security efforts. The Jean Coutu
Group operates a network of 358 franchised stores in Canada located in
the provinces of Québec, New Brunswick and Ontario.

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COESYS E-PURSE

Omani citizens have started activating the Gemalto ePurse application in
their e-ID card. The Gemalto solution supplies BankMuscat and Royal Oman
Police with “Coesys ePurse” turnkey, post-issue solution for activation.
Gemalto is also providing consulting services, project management,
support and maintenance. BankMuscat will issue, initiate and implement
the ePurse. This development provides Omani citizens the convenience of
ePurse without the need to renew their e-ID card and provides the
government significant savings. Users can use the ePurse to perform
transactions to pay for administrative fees notably for birth and
marriage certificates, car registration, driving license and visa
application.

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CIBC to Accept China Unionpay Cards via INTERAC

CIBC will begin accepting China Unionpay (CUP) debit cards at its more than 3,800 ATMs through the “INTERAC” network in Canada. Providing extensive access to Asian clients through all its banking channels, CIBC branches and telephone centers across Canada offer services in Cantonese and Mandarin, along with its Chinese language website at
www.cibcasianbanking.com. This has helped the bank introduce its
“Newcomer to Canada Plan,” offering a comprehensive suite of products
with everything newcomers need to keep their money and valuables safe
upon arrival, save money and establish their credit history. The agreement with China Unionpay builds on international expansion of the INTERAC network, which already has agreements in place with two U.S. debit networks. The CIBC financial institution has nearly 11 million personal banking and business clients.

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SAA & CYBERSOURCE

CyberSource has signed agreements with South African Airlines (SAA) for
use of the CyberSource “Decision Manager” anti-fraud solution. Acting as
a global fraud management portal alongside “Performance Monitoring”
managed risk service, “Decision Manager” provides fraud system analysis
and monitoring with access to over 150 global validation tests and
services. The tests and services are to be managed by SAA through a
sophisticated but easy-to-use rules console. Equipped with business
rules set by the airline, “Decision Manager” assesses transactions in
seconds with a recommendation to accept, reject or mark for further
review. As part of the Performance Monitoring service, CyberSource
experts design and configure order screening strategies and processes in
conjunction with South African Airlines’ experts.

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INTERAC & CUP

INTERAC national debit network China Unionpay national bank card payment
network have partnered to make available ATM services for the 1.9
billion CUP cardholders. These agreements build on international
expansion of the INTERAC network, already in agreements with two U.S.
debit networks. The agreement is expected to drive incremental ATM
volumes for Canadian acquirers, providing access to a growing cardholder
base, through the China Unionpay and INTERAC networks. The networks will
connect through a “Gateway”, eliminating network setup and significantly
reducing development costs for Canadian acquirers. CUP has 250 associate
members and is accepted in 67 other countries.

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TRIP OF YOUR DREAMS

TD Canada Trust is giving Canadians the chance to win the ultimate
vacation, valued at $35,000, in its “Trip of Your Dreams” Contest.
Canadians approved for a TD / AAdvantage Platinum Visa Card from TD
Canada Trust between September 28 and October 30 are automatically
entered in the contest. With a total of 94 prize packages available,
each prize package consists of 800,000 AAdvantage miles approximately
valued at USD$20,000; An CDN$11,000 Travel Certificate from Carlson
Marketing Canada; and CDN$4,000 in spending money. The TD / AAdvantage
Platinum Visa Card provides frequent travelers a rewards program with
limited restrictions and great protection. The Toronto-Dominion Bank and
its subsidiaries are collectively known as TD Bank Financial Group
serves approximately 17 million customers with nearly CDN$545 billion in
assets.

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PPISC and Secret Service Meet on Breaches

The Processor Information Sharing Council met with Homeland Security law enforcement entities to focus on data breaches.
Member firms are improving defense strategies against new attack vectors.
During and immediately following the meeting, PPISC members
shared threat data and received the most recent attack signatures from
both a Qualified Incident Response Assessor (QIRA) and law enforcement.
The group also learned about the latest threat intelligence information
from a major private sector firm specializing in that space and received
a confidential law enforcement update on the status of investigations
against the most prominent threat actors.? The PPISC is a specially
focused subgroup of the Financial Services Information Sharing and
Analysis Center (FS-ISAC), the leading industry venue for confidential
information sharing and collaboration on critical security threats
facing the financial services sector. PPISC
member companies now include 12 of the top 15 merchant acquirers and
represent more than 75% of all electronic payment transaction volumes
processed in the nation today. Membership in the PPISC is open to credit and debit card payments
processors owned and operated by depository financial institutions and
third-party processors that conduct their activities in concert with
FS-ISAC’s operating rules.

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ONLINE ORDERING

With 83,867 commercial foodservice establishments in Canada having
generated total revenues of $59.6 billion in 2008, i Brands Corporation
has implemented joint venture negotiations with a marketing firm for the
deployment of the i Brands’ “Online Ordering System.” Approximately 58%
of total restaurant sales ($34.6 billion) were “take-out” orders
generated from approximately 3.8 billion orders from Canadian consumers,
to whom the i Brands’ online ordering system is targeted. The restaurant
customer pays the company a percentage of each order processed through
its online ordering system. A 1% market share of the North America
market translates into a potential 452,000,000 orders annually through
the company’s online ordering system, yielding projected revenues for
i Brands’ in excess of $175,000,000.

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CIBC & CUP

CIBC will begin accepting China Unionpay (CUP) debit cards at its more than 3,800 ATMs through the “INTERAC” network. Providing extensive access to Asian clients through all its banking channels, CIBC branches and telephone centers across Canada offer services in Cantonese and Mandarin, along with its Chinese language website at
www.cibcasianbanking.com. This has helped the bank introduce its
“Newcomer to Canada Plan,” offering a comprehensive suite of products
with everything newcomers need to keep their money and valuables safe
upon arrival, save money and establish their credit history. The CIBC
financial institution has nearly 11 million personal banking and
business clients with a full range of products and services through its
comprehensive electronic banking network, branches and offices around
the world.

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THRESHOLD & DCS

Dynamic Card Solutions (DCS) has partnered with Ontario-based Threshold
Financial Technologies to offer financial institutions an EMV PIN change
and card issuance solution through its “CardWizard” software. Offering
instant issuance and PIN selection solutions for banks, credit unions
and retailers with magnetic stripe, EMV and contactless cards, DCS’
“CardWizard” software application is designed to instantly issue Visa
and MasterCard products in thousands of locations worldwide using EMV
infrastructure installed in the issuer’s central computer room.
Threshold provides payment processing, fully managed ATM and card
issuing solutions to over 65 financial institutions throughout Canada.
The partnership between the organizations means Threshold’s card issuing
clients can transition from magnetic stripe cards to Chip and PIN cards,
offering convenient in-branch PIN selection, PIN change and instantly
personalized chip cards. Threshold Financial Technologies is a wholly
owned subsidiary of Versent Corporation with more than 900 employees
throughout North America.

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