Small Business Owners are Eternally Optimistic

Small business owners say their companies will emerge from the recession
strong and well positioned for growth over the next two years, 92% of
whom expressed optimism about their enterprises. Additionally, 54%
expect to maintain business as usual; 38% are confidently looking
forward to expanding their businesses over the next 12 to 24 months; 72%
of owners are anticipating stable or increased 2009 revenues are in
traditional health care; 68% are in financial services; 66% are in high
tech products/services; 66% are in dining and accommodations; and 57%
are in manufacturing. This, according
to “The Guardian Life Index: What Matters Most to America’s Small
Business Owners,” showed on a 21-point scale from +10 to -10 business
owners most appreciate “Having customers who appreciate what [they] do”
(5.8); “keeping the customers [they] have from leaving” (5.6); “making
my customers into friends” (3.9). The scale showed, regarding their
employees, small business owners most found “Giving….employees reasons
to feel good about being part of our team” (4.3) and “helping others to
have income and opportunities” (3.9), while they reacted very negatively
to “cutting back on employee benefits” (-0.1), “reducing the number of
employees” (-0.2) or “moving full-time employees to part-time schedules”
(-0.9).

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Weak ATM Business Drags Diebold Revenue Down

Diebold reported third quarter income of $24.5 million, down 49% from
the third quarter of 2008. Third quarter revenue was $645.2 million,
down 26% from 3Q/08. The results were impacted by currency exchange
rates and the Company’s weak ATM business. Total product and services
orders for financial self-service and security were down
in the low 20% range compared to the prior-year period. Global financial
self-service orders (ATMs) also decreased in the low 20% range. Orders
in Asia Pacific decreased in the low double digits. In the Americas,
financial self-service orders decreased in the high teens. Orders in
the EMEA region decreased more than 40%. For complete details on
Diebold’s third quarter performance visit CardData (www.carddata.com).

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BECU and Patelco to Offer Cashedge POPmoney

CashEdge Intelligent Money Movement services announced BECU and Patelco
credit unions are now among the financial institutions to add the
“POPmoney” P2P service to their customer offerings by the end of 2009.
“POPmoney” is unique in that it allows person-to-person payments (P2P)
service through email and mobile phone services for customers of
financial institutions allowing customers to send an
electronic payment from within the online or mobile banking site.
“POPmoney” includes an SMS text messaging application, downloadable
mobile applications and processed nearly $50 billion in online funds
transfers for bank customers throughout 2008.

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Upromise Members Get Access to Vesdia’s Network

Upromise has chosen Vesdia Corporation multi-channel merchant network
and shopping incentive services as its new preferred provider of
brick-and-mortar and catalog merchant services. For Upromise, a free
online service that helps its members earn money for college, Vesdia
will be providing more ways to save through its consistently expanding
network of national, regional and local brick-and-mortar merchants. The
partnership will also offer Upromise members ways to earn money for
their college savings or pay down eligible student loans when shopping
at various retailers. Members automatically earn by using their Upromise
credit card or other registered payments cards at; 1 800 FLOWERS;
Ballard Designs; Gaiam; Golfsmith; Hammacher Schlemmer; Hearthsong; Jos.
A. Bank; Lobster Gram; Magic Cabin Dolls; Plow and Hearth; Sally Beauty;
and Sunglass Hut.

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Coin Counting Pumps Coinstar’s Q3 Results

Coinstar posted a 45.5% jump in third quarter revenue to $296.0
million. Net income for the quarter was $41.4 million, compared with net
income of $4.5 million in the third quarter of 2008. DVD rentals and the
coin-counting businesses drove the quarter. During the third quarter
Coinstar announced the closing of the sale of its entertainment services
business to CO-based National Entertainment Network; signed a deal with
nFinanSe to distribute reloadable cards for the “Pay as You Go”
Solution; inked a contract with Stored Value Solutions to provide
MasterCard prepaid gift cards to Coinstar E-Payment Services; and Rixty
launched its new cash-based payment system via Coinstar kiosks. The
Company also announced that CFO John Harvey has resigned, effective
November 9th. For complete details on Coinstar’s latest performance
visit CardData (www.carddata.com). (CF Library 7/8/09; 8/13/09; 9/3/09;
9/10/09; 10/2/09)

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Credit Union Credit Card Website is Launched

Card Analysis Solutions are inviting Credit Unions to register their
card programs for free on a new consumer website to join the nationwide
movement against unfair bank-card practices, thus gaining exposure and
connecting with their consumers. As an independent advocacy effort
dedicated to pointing consumers to credit unions, the Card Analysis
Solutions site will offer a ranking system to identify credit unions
with the best card programs as assessed by Card Analysis Solutions. All
credit unions are eligible for registry listing and need only fill out
an online registration form, for which there is no fee. The consumer
site goes live on December 1 to offer visitors an easy method to locate
credit union card programs that have been approved through the registry
effort.

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CU*Answers Picks Firethorn’s Mobile Banking

CU*Answers has selected Firethorn’s Mobile Banking application and SMS
service for its more than 165 credit unions, which represent more than
1.5 million members and has over $10 billion in credit union assets.
With these developments, CU*Answers is set to offer Firethorn’s mobile
banking application and SMS service to its credit unions for deployment
by 2Q/10, allowing members to check their balances, pay their bills,
transfer funds and receive offers from their mobile phones. Firethorn’s
will also provide CU*Answers with SMS capabilities, allowing members to
receive account alerts or provider messages via SMS, or initiate
requests for transaction history or balance information by sending an
SMS message.

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Visa Holds Up the Best in Q2 GDV Contraction

Payment card gross dollar volume in the U.S. declined 7.2% at mid-year.
Among the four major card networks Visa fared the best with only a 4%
year-over-year decline, compared to a 16% decline for American Express.
MasterCard was down 10% at mid-year while Discover was off by 5%.
Combined, the four major card networks posted $858 billion in second
quarter GDV, compared to $920 billion for 2Q/08. Visa had $505 billion
in Q2 GDV while MasterCard posted $245 billion, American Express $84.1
billion and Discover with $24.3 billion. For the third quarter
MasterCard reported an 8% decline to $247 billion. American Express was
down 13% to $85.2 billion and Discover was down 16% to $24.0 billion
for the third quarter. Visa will report third quarter data at the end of
the year. Discover’s third quarter ended August 31st. For complete
details on U.S. payment card performance visit CardData (www.carddata.com).

GROSS DOLLAR VOLUME
2Q/08 2Q/09
Visa $526 billion $505 billion
MC $268 billion $245 billion
AmEx $100 billion $ 84 billion
Disc $ 26 billion $ 24 billion
Source: CardData (www.carddata.com)

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Heartland Wants Merchants to Contact VeriFone

VeriFone says Heartland Payment Systems has filed a court briefing in the Superior
Court of New Jersey saying it now expects its merchants using e-payment provider VeriFone systems to contact VeriFone
directly for support. Heartland merchants are contacting VeriFone for free
continuous support. VeriFone has informed Heartland that it will cease
support of VeriFone systems connected to the Heartland network at end of
day, December 31, 2009. VeriFone estimates that approximately 75% of Heartland merchants depend
on VeriFone for their payment processing technology.

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Card Issuers Look Beyond Co-Branding in 2010

Payment card issuers are exploring growth opportunities in relatively
untapped segments and are finding inspiration in emerging global trends,
namely for healthcare-related cards, chain supermarkets and drug stores.
The millions of consumers enrolled in health plans, the affluent
consumer and the under-banked represent a huge potential new audience
for co-branded and affinity cards as frequent-usage, benefits-oriented
card holders. This, according to the Packaged Facts “Co-Branded and
Affinity Credit Cards in the U.S., 3rd Edition” report, also shows
co-brand programs are generally poised to take advantage of affluent
consumers’ interest in being engaged in a rewards and loyalty value
proposition relevant to their lifestyle while the under-banked and the
unbanked remain a greatly underserved group. Packaged Facts projects the
CAGR on transaction values between 2009 and 2012 will approach 5%.

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GEMALTO ECO

Gemalto digital security is expanding its eco-friendly offering to
banking, telecom and government customers worldwide to reduce its
overall environmental impact. In doing so, Gemalto will be providing
chlorine-free manufacturing materials, using non-chlorine polymers in
its Polyethylene Terephthalate Glycol (PETG) based card products; ABS
molded cards; PC TWIN Reader smart card reader; and small form factor
cards. The company also will be providing Hazardous substance reduction
and promote renewable and recycled material with its Polylactic acid
(PLA) card using material derived from corn, sugarcane or potato starch;
paper-based materials for short-term use, such as scratch cards;
“ECOPack” Eco friendly packaging made of 100% recyclable materials for
Gemalto fulfillment services and waste material from manufacturing
process being recycled and used in the production of sailboat masts.
Additionally, Gemalto is certified with “ISO 14001:2004” certification
and the “KEMA” certification for power consumption.

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