William Watson has been appointed COO for the TX-based cMoney mobile technology company. Bringing with him 20 years’ experience of, Watson will oversee the everyday operations and functions of C$ cMoney, resolving any issues that may arise and ensuring the system-wide implementation of the companyâs policies and procedures. He is well versed in executive management and leadership for Neupara Corporation and International Mobile Communications, focused on telecommunications and mobile technology services. With Neupara, Watson managed global sales, business development, operations, network design and construction, identifying technology partners, and device/chip set development. He was responsible for winning $30 million in contracts for project management and software development services with international mobile carriers Sprint, AT&T, S2M, Telephonica, BellSouth International, SK Telesis, KT Telecomm and Pixtree.Details
First Internet Bank released its text message account access banking service. This allows customers to receive their current account balance and transaction history via text message in a matter of seconds. Customers may activate the service for their phones through the Bankâs secure website. Once enrolled, customers simply text commands to a designated short code to get a real-time account balance report or receive an update on the most recent transactions on an account. Customers may also sign up to receive a weekly balance alert, sent each Friday. In 2008, First IB introduced mobile web banking, a browser-based solution that allows customers to check balances, review transaction history, transfer funds, and pay bills.Details
TX-based FSV Payment Systems, established in 1999 as a prepaid card processor and program manage, has since implemented hundreds of prepaid programs. Currently processing millions of prepaid cards and billions of dollars each year, FSVâs in-house proprietary processing platform and customer service center results in faster time-to-market delivery and superior client and cardholder service. FSV provides a comprehensive suite of prepaid cards, products and services to a broad range of clients, including: retail (general purpose reloadable and gift); payroll; government disbursements (unemployment, child support, etc.); rebates, promotions and incentives; and healthcare.Details
Global credit service provider CRIF has opened of its North American headquarters
office in Atlanta, Georgia. The office will serve as the operational hub for the
CRIF Lending Solutions family of companies that includes Teres,
Magnum, FLS Services, APPRO CRIF and Aimbridge. The companies will each
maintain their respective regional offices. Hundreds of the nationâs top financial institutions and lending
organizations now rely on loan origination technology, outsourced loan
processing services, and analytics solutions offered by CRIF. Key
product and service offerings include, loan origination, outsourced loan processing and analytics â
CRIF is a global company specializing in the development and management
of credit reporting, business information and decision support systems.
MD-based National Institutes of Health Federal Credit Union
(NIHFCU) will outsource the management of its ATMs to payment processor First Data.
The credit union also has renewed its agreement for electronic funds
transfer (EFT) services through First Dataâs STAR Network. First Data and its partner NCR will provide full-service ATM management
services, including ATM driving hardware and software, ATM first line
and second line maintenance, and Check 21 deposit acceptance. NIHFCU
will use NCR APTRA Deposit Gateway, a web-based software-as-a-service
(SaaS) solution that enables financial institutions to perform check
image processing for envelope-free deposits made at the ATM.
In addition to providing STAR Network access, First Data also will
provide signature debit processing, and the credit unionâs account
holders gain access to more than 37,000 surcharge-free ATMs through
STARsf. NIHFCU also offers access to its cardholders at other
surcharge-free ATM networks. STAR is one of the nationâs leading EFT networks with more than two
million retail and ATM locations. The network has processed more than
3.6 debit transactions in the U.S. in each of the last three years.
NIHFCU currently serves more than 42,000 members through 10 branches and 28
NIHFCU-owned ATMs conveniently located in the Washington, D.C. and
Baltimore, Md. metro areas.
The Fiserv “Merchant Acceleration Program” helped most participants increase the number of merchant remote deposit capture (RDC) users by at least 25%. The “Merchant Acceleration Program” is designed to help increase awareness and adoption of merchant capture solutions by businesses and help financial institutions target industries that are typical users of merchant capture better serve these businesses. Merchant capture enables paper checks to be scanned as electronic images so deposits can be made from a remote location, such as a store or office, to a financial institution account without travelling to the branch. Fiserv introduced its “Merchant Acceleration Program” in 4Q/09 as a trial, in which 10 banks participated, prompting Fiserv to extend the program to all Fiserv merchant capture clients in 2010.Details
Visa Canada announced that the roster of Visa payWave-enabled merchants continues to grow, enabling Canadians to make secure, more convenient transactions and experience fewer and quicker line-ups when buying a cup of coffee, a bite to eat or other every day purchases.
In recent months, an increasing number of new merchants have signed up to receive the advantages of Visa payWave. Using their Visa payWave-enabled cards, Visa cardholders can shop at some of Canada’s most popular merchants, including SUBWAY, Second Cup, The Jean Coutu Group, Country Style and Coffee Time. Visa issuers have also embraced contactless technology. TD Canada Trust and RBC Royal Bank value the convenience, security and speed of Visa payWave and are actively issuing Visa payWave cards to their customers. By the end of 2010, it is expected that there will be several million Visa payWave cards in the Canadian market.
Instant issuer Dynamic Card Solutions announced that
TN-based US Community Credit Union is utilizing its instant issue software and
associated hardware to offer its members personalized debit cards
on-demand at the branch level. US Community Credit
Union chose DCS as its instant issue provider of choice, implementing
DCSâ “CardWizard” instant issue software, FCP 20/20 card printer, and PIN
selection devices. The credit union has the ability to print multiple
card images on-demand with DCSâ FCP 20/20 card printer, and now offers
21 different background images that members can choose from. Cardholders
can also choose their own PIN at the branch.
Issuing the personalized card on-demand and allowing the member to
choose their own PIN at the branch level eliminates the need to send the
cards through the mail, which can take up to seven to 10 business days. USCCU has 20,000 members and over $130
million in assets.
Discover Financial Services announced it will automatically reward Discover cardmembers with Double “Cashback Bonus” or “Double Miles” when they make purchases at U.S. military bases from Memorial Day through Labor Day. It will include military installations in the United States and overseas, and includes purchases of up to $1,000 made at commissaries, exchanges, shopettes/convenience stores, exchange catalogs, exchange online stores and exchange gas/service stations on-base. Cardmembers also have the ongoing option to donate their “Cashback Bonus to Operation Homefront,” which is a non-profit organization that provides emergency assistance and morale to our troops, their families and to wounded warriors when they return home. The organization leads more than 4,000 volunteers in 30 chapters serving 37 states nationwide. Cardmembers can learn more at Discover.com/military and www.ItPaystoDiscover.com.Details
The Western Union Company announced a global initiative to simplify its business processes, move decision-making closer to the marketplace, and leverage its cost structure. The multi-phased initiative includes a smaller, more streamlined management and changes to its global operations with fewer reporting layers. With this, the number of Executive Vice Presidents, Senior Vice Presidents, and Vice Presidents will be reduced, mostly over the next 30 days. A new Executive Vice President position will be created, focusing on electronic channels and new customer segments, both consumer and business. The proposed changes to business operations include the closing, consolidation, and downsizing of facilities and the creation of a new regional operations center in Europe.Details
Ingram Micro announced its 2010 “Data Capture/POS Division Partner Invitational”, themed “Partner. Capture. Grow.” in Chicago, May 26-28, at the Sheraton Chicago Hotel & Towers. The Partner Invitational has earned a reputation as an exceptional business-building event for channel partners and IT vendors who focus on vertical markets such as hospitality, government and retail. Keynotes and presentations will come from Honeywell, HP, Motorola and Star Micronics, Ingram Micro Data Capture/POS executive team, as well as Ingram Micro’s vice president of services, Justin Crotty; Dash Consulting’s co-owner and communications expert, Andy Craig; and Ingram Micro’s vice president of business development, Bob Laclede who will discuss the new market opportunities and drivers for Ingram Micro channel partners focused on healthcare IT. For more information about the Ingram Micro Data Capture/POS Division, visit dcpos.ingrammicro.com.Details
RI-based POS technology provider Restaurant Data Concepts and NJ-based CC Productions are the target of pending legal action
for possible PCI DSS breaches of its POSitouch technology, installed in more than 20,000
restaurants nationwide. According to the attorneys preparing the lawsuit,the companies allegedly sold and installed POS
systems that contributed to identity thefts at multiple restaurant
locations. At the core of the allegations in the developing lawsuit:
1) POSitouchâs POS system failure: A forensic
audit reveal that POSitouch sold a system that was non-compliant with
PCI-DSS. 2) CC Productionsâ mismanagement: The reseller engaged in
flagrant violations of PCI standards that gave rise to the security
breaches. When companies such as CC Productions engage in the support
and management of a merchantsâ POS application system they need to
ensure that they are not engaging in suspect actions that open up the
ports so that hackers may penetrate the entire system through malware.
While the exact amount of the identify theft losses to banks, the
financial losses to the restaurants, fines, investigatory costs, fines
imposed by the credit card companies and other costs attributed to
fixing the computer systemsâ security breaches are still being tallied,
the lawsuit is seeking compensation to repay the penalties levied by the
credit card companies and the massive costs to track down and repair the
POS system problems. According to the attorneys, damages âcould run well
into seven figures.â