Network International acquirer and card solutions provider has signed a cooperation agreement with China UnionPay (CUP) to extend the latter’s CUP card services to more than 20 EAMEA. Network international will allow CUP cardholders to use their cards at POS terminals and other payment modules that utilize NI’s payment services. As most major merchants in the region utilize NI’s payment services, CUP cardholders will now be able to use their cards almost anywhere. Network International will also develop CUP card issuance in the Middle East, Africa, and Western Asia, through its established connections and partnerships with financial institutions in the area.Details
A majority of Americans report that quality customer service is more important to them in today’s economic environment (61%) and will spend an average of 9% more when they believe a company provides excellent service. Although only 37% of Americans believe companies have increased their focus on providing quality service, 27% feel businesses have not changed their attitude toward customer service and 28% say companies are now paying less attention to good service, according to the American Express “Global Customer Service Barometer.” Additionally, 91% of Americans consider the level of customer service important when deciding to do business with a company while only 24% believe companies value their business and will go the extra mile to keep it; 48% feel companies are helpful but don’t do anything extra to keep their business; and 21% believe companies take their business for granted.Details
From January 1st-June 30th, U.S. consumer bankruptcy filings totaled 770,117 nationwide, a 14% increase over the 675,351 total consumer filings during the same period a year ago, according to the American Bankruptcy Institute (ABI). Data from the National Bankruptcy Research Center (NBKRC) showed consumer filings for the first half of 2010 represent the highest total since 2005. Meanwhile, the overall June consumer filing total of 126,270 was 8.5% more than the 116,365 consumer filings recorded in June 2009, however a 7.8% decrease from the May 2010 total of 136,142 consumer filings. Chapter 13 filings constituted 27 percent of all consumer cases in June, a slight increase from May.
Jun 09: 116,345
Jul 09: 126,434
Aug 09: 119,874
Sep 09: 124,790
Oct 09: 135,913
Nov 09: 112,152
Dec 09: 113,274
Jan 10: 102,254
Feb 10: 111,693
Mar 10: 149,268
Apr 10: 144,490
May 10: 136,142
Jun 10: 126,270
Source: ABI/NBKRC; CardData.com
First Data electronic commerce and payment processing has teamed with Cold Stone Creamery to offer the e-gifting application through Facebook. Cold Stone Creamery is the first merchant to launch a gifting program using the First Data “eGift Social” solution. Unlike other solutions in the marketplace, Cold Stone customers benefit from the convenience of being able to gift multiple small items to one or more recipients with a single transaction. Inside Facebook has estimated that consumers spent $10 million on virtual goods through applications on the Facebook platform in 2009. The eGift Social solution takes this trend to the next level by moving purchased virtual gifts into the physical world.Details
Wyndham Rewards loyalty program and Barclaycard US introduced the new “Wyndham Rewards Visa” card. The card comes in two versions, offering program members their choice of either no annual fee with generous rewards or a low annual fee card with even greater earning potential. The no-fee card offers cardholders the opportunity to earn three points for every $1 spent on stays at Wyndham Rewards participating hotels and two points for every $1 spent everywhere else. Cardholders will receive 12,000 bonus points upon first usage — enough for up to two free nights at select participating hotels. The premium card offers cardholders five points for every $1 spent on stays at Wyndham Rewards participating hotels and two points for every $1 spent everywhere else. Cardholders will receive 18,000 bonus points upon first usage — enough for up to three free nights at select participating hotels. This card program carries a $39 annual fee.Details
PXT Payments electronic payment solutions has deployed its chip-based, secure smart debit card program in Brookline, MA for its “Parcxmart” parking application. With this, Brookline will offer residence access to the 542 retail and restaurant storefronts, for which consumers can obtain the Brookline Debit Card at a local merchant or visiting Brooklinecard.net. With Parcxmart one-swipe parking, consumers have every reason to stay local. The PXT smart debit card program can be made for exclusive use in a single town, city, or Business Improvement District (BID), or standardized across a state, or even multiple states if local authorities coordinate.Details
Oliver Kinne has been appoints executive director with ClickandBuy International effective immediately. In his new role he will be responsible for expanding international market share. Kinne previously led carrier business in Southeast Asia and the Pacific and Global Sales Vodafone at Nokia. ClickandBuy internet payment services is used for internet purchases by over 13
million people. Having doubled its turnover generated by traders and end customers to EUR922 million (TTV) in 2008, the ClickandBuy Group first crossed the billion euro threshold in 2009.
MasterCard Worldwide has launched its “MarketPlace Overwhelming Offers” iPhone app thanks to its exclusive alliance with Next Jump e-commerce. The MasterCard “MarketPlace Overwhelming Offer” iPhone app is bringing to the mobile phone an e-commerce experience provided by MarketPlace combined with the MasterCard online shopping experience. It allows access to the MasterCard “MarketPlace” personalized shopping platform with customized deals and offers from selected merchants, ultimately allowing them to buy the goods and services that they need and want from wherever they may be with a simple and consistent experience across their connected devices. The MasterCard “MarketPlace Overwhelming Offers” iPhone app also allows merchants to improve customer relations with special deals.Details
CO-OP Member Center of CO-OP Financial Services is offering credit union members its âopt-inâ solution for overdraft protection. The CO-OP Member Center will report customer requests and relevant accounts to be covered to the credit union, which then generates a written communication to the customer confirming that they have opted-in for overdraft protection. This CO-OP Member Center service is performed without any set-up fees and is available immediately to existing clients. Additional benefits of CO-OP Member Center include increasing profits by growing lending operations.Details
Slingshot Software web-based enterprise software solutions has deployed its POS system, allowing retailers to centrally deploy and administer software upgrades, promotions, user interface and configuration changes instantly across the enterprise. It is available in a flexible browser-based deployment model that will reduce security issues and decrease ongoing operational costs. Slingshot POS integrates seamlessly with Slingshotâs enterprise business management applications, including inventory and warehouse management, sales order management, procurement and requisition management, supply chain management and enterprise financial management. The Slingshot POS allows users to build strong customer loyalty and maximize sales opportunities by keeping real time customer information, inventory availability, and transaction history.Details
EBA Clearing and Iberpay announced the successful activation of a link for exchanging Sepa Direct Debits (SDD) between Iberpay and the Step2 platform. IBERPAY and EBA CLEARING are further expanding their partnership links to allow financial institutions to exchange SEPA payments with banks in 32 European countries. In addition, the links help to ensure full reachability in Spain for EBA CLEARING’s PE-ACH Services by providing STEP2 access to those banks that are not connected to the platform. The new IBERPAY-STEP2 link allows IBERPAY users to benefit from the Europe-wide reach for SEPA Direct Debits facilitated by EBA CLEARING’s Pan-European Automated Clearing House STEP2.Details
SmartPay retail services provider has won a further two corporate deals to upgrade POS EFTPOS systems for nationwide retail chain PPGL (Postie Plus Ltd) and ABC Learning Centres.
ABC Learning Centres is upgrading to the latest version of the SmartPay “Cadmus” terminal range; fully compliant with the most recent Paymark security standards. PPGL is installing the latest version of SmartPay’s integrated “SyncroPlus” payment system which is also fully compliant with the latest Paymark security standards. Both of these deals follow other significant wins for SmartPay’s corporate team, including point of sale upgrades for Paper Plus and Mitre 10.