APAC Names New President and CEO, Customer Service

APAC Customer Services, a leader in global outsourced services and solutions, announced that current board member Kevin T. Keleghan will succeed Michael P. Marrow as President and Chief Executive Officer, effective September 13, 2010. Keleghan will continue to serve on APAC’s board of directors. He has distinguished himself as an APAC board member during the past year and brings with him a long-standing history of strategically building businesses. He is ideally suited to lead APAC into the future. APAC Customer Services is a provider of customer care services and solutions to financial services industries.

Details

First Data and ACI Extend Long-Term Relationship

ACI Worldwide electronic payments software and solutions has forged a multi-year global enterprise relationship with First Data electronic commerce and payment processing. First Data will combine ACI solutions with its offerings to provide its customers with payment and transaction processing services. First Data uses ACI’s payment solutions, including BASE24-eps(R), BASE24(R) and ACI Proactive Risk Manager(TM), to offer a wide range of payment processing and fraud management solutions around the world. ACI helps ensure that First Data can offer the most innovative and flexible services, with market-leading performance and service levels.

Details

Heartland Launches Off-Campus Card Program

College of the Holy Cross (Holy Cross) has selected Heartland Payment Systems’ Campus Solutions to implement a new campus card program and develop an off-campus program with Heartland’s Give Something Back Network. The “Crusader OneCard” campus ID card to provide students, faculty and staff with a quick, flexible tool to access a multitude of key services on- and off-campus. Also students will be able to make copies at campus copiers, make purchases at vending machines, pay for laundry and access dining services on-campus.

Details

Discover Agreement Offers Cardmembers Warranties

Discover has inked provider agreements with SquareTrade consumer-focused warranty provider. The agreement allows Discover to offer its cardmembers SquareTrade’s unique service warranty to protect electronics and appliances wherever they shop in the U.S. with their Discover card. The agreement offers Discover cardmembers a warranty service that they can research and purchase directly from Discover’s website. SquareTrade is known for transforming the warranty industry with fair prices, a no-hassle, five-day service guarantee and online warranty management tools unmatched in the service industry.

Details

Obopay & Star Launch Real Time mTransfer Solution

Obopay mobile money solutions has forged agreements with the STAR Network through which Obopay will incorporate the STAR “Expedited Transfer Service” real-time transfers. Allowing instant tranfers between STAR accounts, the STAR “Expedited Transfer Service” places the demand deposit account at the center of the transaction and offers transaction speeds not possible with Automated Clearing House (ACH) transfers. This ultimately allows banks to offer a fast, secure and convenient way for their customers and members to send and receive money using their mobile phones. STAR member financial institutions are eligible to offer their customers the ability to initiate both outbound and inbound Expedited Transfer transactions, so STAR cardholders can send funds to their own or other people’s STAR accounts as well as pull money from their STAR cards into another account. STAR is a First Data company and a leading debit network.

Details

Chase Image Scanning Speeds Komen Registration

JPMorgan Chase is helping the Susan G. Komen for the Cure Northeast Ohio Affiliate streamline its registration and check collection process at this Saturday’s Race for the Cure with its “Image Deposit Direct” solution. Allowing for quick scanning and deposit of hundreds of checks directly to the Komen bank account, “Image Deposit Direct” has supported these operations for two years. It also allows clients to deposit checks and money orders from their place of business by scanning them into images and transmitting the images to Chase for clearing. Clients can make deposits to their Chase account from any location and import detailed deposit activity reports into their accounts receivable system. Scanned check and remittance information images are stored in Chase’s secure image archive and made available for up to 25 months.

Details

eBay Wins Shareholder Dispute with Craigslist

In Delaware Court of Chancery, eBay has been ruled in favor of regarding a shareholder suit filed against Craigslist and its majority shareholders. This overturns a series of unlawful transactions undertaken by Craigslist’s majority shareholders to dilute eBay’s minority share in the company and rescinds a poison pill and right of first refusal adopted by the controlling shareholders in January 2008 and restores eBay’s 28.4 percent share in Craigslist. eBay brought this suit to protect its own shareholders and preserve its valuable investment in Craigslist. This concludes intentions by the Craigslist majority shareholders were to unfairly benefit themselves at the expense of eBay.

Details

Lecere Announces SaaS Pricing Model for FIRMS

Lecere Software released its pricing model for its SaaS application for its restaurant POS. Its “FIRMS” is an example of modern software as a service, protecting both the application software and data, securely hosted and managed for in the cloud on Internet-based servers which are at major commercial data centers. You have no back-office computers to buy or manage. This graph illustrates how each month’s fees for FIRMS are calculated, with a sliding scale of rates that start at 1% of the month’s net sales (gross sales less taxes and tips) and drop to as little as 0.3% as net sales increase. For example, dues of $194 for a cafe with net sales of $20,000 that month or $439 for a pub or wine bar with net sales of $50,000 that month.

Details

DataArt Builds Plastyc mBanking and Payments Platform

DataArt software development has completed the Plastyc m-banking and payments platform. DataArt built a mobile-optimized website for WAP 2.0-compatible mobile web browsers for users to access Plastyc’s mobile services regardless of mobile device or service provider. DataArt integrated the site with the Mobile Device Browser File to automatically detect browser and screen size specifications of each user’s device, and redirect them to a distinct optimized website. Additionally, DataArt used the ASP.NET MVC 2.0 web application framework to add multiple user interfaces as needed, allowing the platform to adapt to the changing mobile industry. Plastyc is focused on responsible payment-enabling for a new generation of consumers and has become the leading independent provider of youth payment services in the United States.

Details

Amazon Payments Lets Users Checkout on Merchant Sites

Amazon Payments has launched its next generation of “Checkout by Amazon” (CBA), allowing account holders to make purchases on a merchant’s site using their Amazon.com account credentials without leaving said site. This allows them to access their Amazon address book and payment methods directly on a merchant’s site, translating to fewer steps for checkout, thus reducing the potential for shopping cart abandonment for merchants. CBA’s tighter integration with merchant sites also means a substantial reduction in implementation time thanks in part to the mitigation of redirection, in which consumers leave a merchant’s site right after clicking the checkout button. With “Checkout by Amazon,” designed based on feedback from merchants, customers are given the convenience of using their account information with a more streamlined buying experience. E-commerce platform provider Demandware is enabling integration with Checkout by Amazon.

Details

BluePay Awarded BBB A+ Rating

BluePay credit card processor offering PCI compliant payment gateways and credit card processing solutions nationwide has been A+ rating awarded by the Better Business Bureau (BBB), in large part due to its customer service and overall business operations. A BBB Accredited business since 2006, BluePay specializes in secure payment processing services that include hosted payment forms, end-to-end encryption, mobile credit card processing, tokenization, electronic invoicing, recurring billing and small business merchant accounts. These advanced payment processing solutions help small and large businesses boost profits, expand their customer base and save money. An A+ rating demonstrates the highest number of points that a company can receive, further establishing BluePay as a leading authority in credit card processing and customer service.

Details

ethncon and VoiceCash Introduce Prepaid MasterCard

In cooperation with VoiceCash, ethncon is deploying its Telegreen Card Prepaid MasterCard for the German market to assign money abroad quickly, safely and inexpensively. Allowing international calls at discounted rates from German land lines, mobile phones or from call booths, the Telegreen Card consists of two Prepaid MasterCard cards, one being the main card, the other being the receiver card. The card will be accepted at all MasterCard locations, in online shops and at over 1.5 million ATMs worldwide.

Details