Hansaworld Enterprise 6.2 Launches New POS

Human Resources Management is the latest module to be added to Enterprise, allowing managers to maintain comprehensive records on each of their employees, covering everything from contact details to dietary requirements, schooling and more. In version 6.2 of Enterprise, the POS module received a large number of improvements and enhancements. An all new touchscreen interface now allows users to define buttons for functions such as payment methods, frequently used items, and their placement per POS device. Live Sync is a completely new method for synchronising local point of sale devices with the central server without user intervention and without the need for remote servers. Support for gift receipts, splitting items, loyalty cards, managers’ discounts, multi buys, volumetric barcodes and unique fraud prevention has also been added.

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GLOBALCOLLECT

The Dutch Central Bank recently granted GlobalCollect licensing as a Payment Institute with its Payment Services Directive (PSD) license. The PSD provides a system of licenses for Payment Service Providers, lays down information requirements regarding payment services, and lists rights and obligations of both Payment Service Providers and users. This will ensure the user-friendliness, safety, and efficiency of payments throughout the European Union / European Economic Area – in particular credit transfers, direct debit mandates, card payments, and money transfers. It introduces and harmonizes rules concerning the providers of payment services.

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Delinquencies Fall to 1999 Levels, 8mm Cut Cards

The national credit card delinquency rate is down 0.83% in 3Q/10, down nearly 9.8% since 2Q/10 and down 24.6% since the year ago period. TransUnion’s analysis estimates that more than eight million consumers stopped actively using bank-issued, general purpose credit cards over the past year thanks to charge-offs in the higher risk segments of the population, more conservative spending in the low-risk segments, and significant efforts by consumers across the board to maintain the health of their credit card relationships as a financial cushion. Credit card delinquency was highest in Nevada at 1.28%, followed by Florida at 1.09% and Mississippi with 1.06%. Meanwhile, according to TransUnion analysis, also shows the lowest credit card delinquency rates were found in North Dakota with 0.48%, South Dakota with 0.53% and Nebraska at 0.56%. Credit card delinquency was up in the District of Columbia by 19.67% and Mississippi with a 1.92% increase while Alaska (-19.2 percent) and Nebraska (-17.6 percent) saw the largest quarter-over-quarter drop in delinquency. The national average credit card borrower debt edged upward for the first time in six quarters by 0.28% to $4,964 from the previous quarter’s $4,951, but down 11.54% compared to the third quarter of 2009 ($5,612).

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MICROPASS

INSIDE Contactless announced shipments of its “MicroPass” intelligent payment platform have surpassed 250 million units worldwide. The “MicroPass 4003” contactless payment processor powers more than 30 issuer contactless bank card programs issued in the U.S. and Canada. In 2010, “MicroPass” became the first qualified implementation of STAR “CertiFlash” by the STAR Network, the first implementation of Interac Flash and the qualification of multiple Visa, MasterCard and Discover Network card and mobile sticker products. INSIDE has partnered with all major card manufacturers operating in North America to bring to market more than 60 card, sticker and fob products powered by MicroPass. The payment platform is designed to power open standard contactless and dual-interface bank card payments.

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NetSpend Presents at Credit Suisse Conference

TX-based NetSpend general-purpose reloadable prepaid debit cards for the underbanked is scheduled to present at the Credit Suisse Annual Technology Conference on Wednesday, December 1st in Scottsdale, Arizona. It’s CEO will lead discussions. NetSpend Holdings also provides related financial services to the 60 million underbanked consumers in the U.S. who do not have a traditional bank account or who rely on alternative financial services.

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Discover Deploys Contactless Solution

Discover card has deployed its “Discover Zip” contactless credit cards and stickers, targeted at early adopters of its mobile technology. The payment solution allows fast transactions with enhanced security on a contactless platform. Users touch a payment device, which is in the form of either a plastic card or a sticker that can be applied to a mobile phone or any personal item of their choosing, to a Zip-enabled contactless reader to make a payment. Currently, over 100,000 U.S. merchant locations offer contactless readers that accept Zip transactions at the POS, including quick service restaurants, gas station and convenient stores, retailers and pharmacies, and public transit agencies. This is the latest addition to the Discover Network, which has worked with merchants to certify contactless readers over the years and was the first to test credit-based contactless stickers.

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PayPal Black Friday Shows eShopping Up

PayPal announced Black Friday shopping results, posting a 27% increase in total payment volume on Black Friday 2010, compared to the previous year. The Company also saw an approximately 310% increase in mobile shopping on Black Friday. PayPal also found that the official holiday shopping season began on Monday, November 15; on Black Friday 2010, consumers shopped most frequently between 9:00 a.m. and 10:00 a.m. PST; there was 21% increase in total payment volume compared to Thanksgiving 2010; and there was a 19% increase in payment volume on Black Friday 2010 compared to an average Friday in 2010.

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Consumers Split on Holiday Spending

Half of consumers plan to spend the same or more on holiday shopping, as they did before the recession began two years ago. Meanwhile, 18% plan to spend substantially less while 15% will skip holiday shopping altogether, up from 12% in 2009 and 8% in 2007. Households with less than $50,000 annual income are particularly likely to say that they will not do any holiday shopping this year. This, according to Auriemma Consulting Group, was drawn on research conducted in Septemberfrom a survey of 532 cardholders.

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HYPERCOM

Tiger.co.uk comparison site has partnered with lovemoney.com to offer shoppers on its site a comprehensive credit card comparison service from November 2010. The credit card comparison offering will let visitors compare up to 50 different cards. This product launch reinforces the commitment of Tiger.co.uk into areas beyond car insurance comparison, having also recently expended to give shoppers access to comparison tools for caravan, motorhome and travel insurance services.

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MARITZ

Shoppers are planning to spend an average of $602 this holiday season for a 6% increase over the 2008 and 2009 holiday seasons. With 90% intending to give gifts this year, 43% will use their credit card this year, up from 34% in 2009, of which 50% will choose how they pay based on what will give them the most loyalty points. Moreover, 16% intend to travel to the US to shop-up from 11% in 2009, 59% of which cite better selection; 76% do not worry about where the gifts they buy are made; 11% will make a purchase online in 2010, compared to 9% in 2009, 34% of whom cite crowds and chaotic atmosphere while 17% want to avoid the long lines. The most desired gift category among women are gift cards, while for men, it is electronics.

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NCSI UK

Overall customer satisfaction is up for the fourth straight quarter- albeit at a slower pace- on the latest National Customer Satisfaction Index (NCSI UK) by 0.1% to 73.8 out of 100. Customer satisfaction with credit cards is up 2.8% to 74, a record level for the industry, with the number of credit cards issued on the decline as households consolidate accounts, but customers seem less likely to switch between providers as loyalty to credit card providers is stronger than in any other financial service category. Smaller credit card providers and retailers continue to have by far the highest customer satisfaction, up 3% to an NCSI score of 78. Large banks score much lower. HSBC slips 1% to 72 and is now tied with Lloyds TSB, which gains 4%. RBS (+4%) and Barclays (+3%) follow closely at 71, while HBOS remains unchanged at 70.

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ScanSource Named 2010 Distributor of the Year

ScanSource Security has been named 2010 Distributor of the Year, United States, by Axis Communications.
ScanSource is a distributor in Axis Communications’ Channel Partner Program, designed to help channel
partners capitalize on Axis’ market leadership in the network video market. ScanSource offers access
control, surveillance/CCTV, wireless infrastructure, and identification products.

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