Higher rates of fraud confront small business owners (SMBOs) everyday, as they are an attractive target for fraudsters because they conduct a myriad of transactions that often span both business and personal accounts. As small businesses, they are vulnerable in areas that fraudsters can exploit, namely, the lack of a dedicated IT staff to monitor and protect online operations and less formalized processes around security practices and credit card transactions. This creates opportunities for security breaches and risks for inadvertently releasing personal data. Banks, merchants and other providers absorbed at least $5.43 billion of that loss, while the cost to victims was $2.61 billion. These findings, according to a Javelin Strategy & Research report, “2011 Small Business Owners (SMBO) Identity Fraud Report: How SMBO Fraud Rates Impact FI Revenues and Retention,” also show the average SMBO victim cost of fraud is more than double the consumer victim cost of $631.Details
Ingram Micro announced its 2011 Data Capture/POS Invitational is taking place in Nashville. Themed “Business in Harmony,” the 2011 Data Capture/POS Invitational spotlights many of the key business, marketing, sales and technical enablement resources Ingram Micro channel partners throughout North America have come to rely upon as part of their go-to-market strategy and customer service experience. Throughout Ingram Micro’s DC/POS Invitational, IT solution providers will hear from a number of IT industry executives, subject matter experts and thought leaders including Senior Executive Vice President and President of Ingram Micro North America Keith Bradley.Details
Tapping the booming Middle East PCI compliance market, Ground Labs is now sponsoring the PCI Dubai regional forum on May 12 at the Al Murooj Rotana hotel. In addition Ground Labs will be delivering 2 separate education seminars to help guide organizations in establishing an accurate view of PCI compliance scope whilst also implementing automated processes to monitor and limit any unexpected handling of cardholder data. Ground Labs auditing software solutions for the payment card industry prides itself on its “Card Recon and “Enterprise Recon” solutions, designed to identify data storage risks on thousands of computer systems worldwide, helping companies prevent security breaches that result in the theft of customers’ credit and debit card numbers.Details
Merchant360 POS terminal application development and integration specializing in Mobile and Near Field Communications technology has released a solution to enable retailers with a VeriFone Vx terminal to read barcodes from mobile phones for coupon redemption and loyalty program member identification. The solution integrates a barcode reader with custom cable engineered by Merchant360 and an application developed by Merchat360 that runs on VeriFone Vx line of terminals. The core application can be customized and used for reading mobile coupons, scanning Universal Product Codes (UPC) from items and keeping a tab, check out, visit tracking, and loyalty identification.Details
Sundrop Mobile has integrated its “loyalTXT” mobile loyalty solution with Dinerware POS with Dinerware. Sundrop’s “loyalTXT” operates as a “card less” mobile loyalty program, replacing plastic loyalty cards with customers’ mobile phones and text messaging. The “loyalTXT” solution allows merchants to focus on registering customers into the loyalty program at the POS and manages the remainder of the program: complete customer profile registration, social media connection, and reward distribution. loyalTXT is easy to use, operationally efficient, and cost-effective, allowing business owners to effortlessly build a complete customer database for outbound text, voice, email, and social media marketing. At the end of every transaction, the POS operator is automatically reminded to prompt the customer to join the merchant’s loyalty program.Details
DigiMo completed its new platform providing the first true mobile payment solution, requiring no hardware or software modification at either the POS nor mobile device. Consumers simply register for the service online, supply their preferred billing method and phone number, receive a PIN, and pay quickly and easily at any participating retailer. The service is designed for online giants, credit card companies and mobile operators who want to launch a wide-scale mobile payment service at multiple retailers without requiring POS integration at each one.Details
HP has announced the availability of HP rp5800 Retail System and HP Self-Service Kiosks, new technology solutions to help retailers engage with their customers and enhance the shopping experience at every customer touch point. The Retail System POS solution combines enhanced processing and functionality to meet the needs of even the most demanding retail environments. HP Self-Service Kiosks, featuring Virtual Sales Assistant software, provide customers with an interactive platform that offers information and personal assistance via crisp, 23- or 42-inch diagonal high-definition (HD)(1) touchscreens. The HP rp5800 also enables enhanced manageability and control for retailers through compliance with industry-leading manageability standards, including Intel AMT (Intel vPro), DASH, WMI and DMTF, and support for Microsoft Windows 7 Professional, Windows Embedded POS Ready 2009 and Microsoft Windows XP operating systems. The HP rp5800 Retail System is ENERGY STAR 5.0 qualified, EPEAT Gold registered and free of brominated flame retardants (BFRs) and polyvinyl chloride (PVC).Details
ACI Worldwide payment systems has joined the Payments Council, setting strategy for payments in the U.K. As an Associate Member and bringing the benefit of its global presence to the Payments Council. This will expand its work with key players in the payments industry and bring its wealth of market experience from nearly 30 years in U.K. payments to drive change. ACI works with 19 of the world’s 20 largest banks, including all of the ‘big four’ in the U.K., and has more than 850 financial institutions, processors and retailers as customers worldwide, reinforcing its importance in payments around the world.Details
Sage Pay payment services has partnered with One iota Facebook and mobile commerce solutions to allow its customers to extend their ecommerce strategy to mobile and social commerce. A recent report by eMarketer claimed that while ecommerce is set to grow at a cumulative rate of 10.3% over the next four years, social commerce is set to grow at a staggering 93.4% over the same period. The same report claimed that by 2015 nearly 16% of all online purchases will be made through social and mobile commerce channels.Details
The Second Cup Cafe has selected MICROS as its exclusive and preferred restaurant technology provider for its nearly 170 locations are installed with the MICROS e7 restaurant point-of-sale (POS) system and mymicros.net restaurant enterprise system. The roll-out will continue with an additional 130 locations over the next few months. Second Cup required an intuitive restaurant POS system that was affordable for the cafes, easy to install to minimize the disruption to business flow, yet customizable to reflect Second Cup’s specific requirements. The MICROS partnership allows Second Cup to facilitate control throughout the enterprise and implement changes in menu items, prices, taxes, and other POS configurations.Details
Heartland Payment Systems announced first quarter revenue of $467 million and an Adjusted Net Income of $8.0 million, compared to a GAAP net income of $14.2 million. Recorded quarterly net revenue was $112.7 million, up 8.5% from 1Q/10 thanks greatly to SME card processing volumes of $15.4 billion, an increase of 7.1% compared to the three months ended March 31, 2010, thanks to increased Network Services and CPOS net revenue, and continued strong growth in non-card operations such as a double-digit increase in payroll revenue.
This was all the culmination of Small and Mid-Sized merchant (SME) transaction processing volume clocking $15.4 billion, up 7.1% from the year ago period, while the total number of transactions processed for Network Services Merchants amounted to 747 million, up 9.0% year-over-year. Also, same store sales were up 3.2%, but the Company incurred approximately $303,000 in costs attributable to the processing system intrusion. Subsequent to these figures, Heartland Payment Systems expects net revenue to increase between 8% and 10% for 2011, guidance which does not include any of the ongoing costs related to the processing system intrusion.Details
Wright Express is continuing its booming revenue, ever-climbing for the past two years. The value-based payment processing company posted 1Q/11 total revenues up 43% to $120.1 million from the year ago period of $83.8 million with a net income of $12.1 million, down from the year ago figure of $18.6 million. Adjusted net income for 1Q/11 increased 23% to $29.2 million from $23.7 million from 1Q/10 thanks in great part to average number of vehicles serviced worldwide totaling around 5.4 million, up 21% on the same time-line.
Additional year-over-year increases show the total fuel transactions processed increased 14% to 70.3 million; payment processing transactions increased 14% to 56.0 million; transaction processing transactions increased 13% to 14.3 million; average expenditure per domestic payment processing transaction increased 25% to $69.83, thanks no doubt to skyrocketing fuel costs by 22% to $3.38 per gallon from $2.76; while total corporate card purchase volume grew 68% to $1.4 billion from $853 million. With this, Wright Express is projecting revenue of around $132-$137 million and adjusted net income in the range of $33 million to $35 million in 2Q/11 and a FY/11 revenue of between $533 million and $553 million with an adjusted net income of nearly $132-$140 million, based on an assumed average U.S. retail fuel price of $3.67 per gallon.Details