GRG Banking Equipment Deploys GRG Recycling ATM

Ziraat Bank purchased one thousand more recycling ATMs from GRGBanking, the leading provider of currency recognition and cash processing solutions. With this, the bank’s ATM fleet will expand from 2900 to more than 4400 and meet 15% of the market need. The chosen model of the contract is cash recycling ATM H68N. As a self-service cash machine to provide withdrawal, deposit, currency exchange, bill payment, coin exchange and other services, it uses cash recycling technology, which is still uncommon in Turkey. Recycling ATMs enable bank users to withdraw the deposited banknotes and therefore it can reduce the cost of cash replenishment. Besides 1505 biometric ATMs, 1,400 desktop palm readers will be disseminated over branches for the purpose of customer’s palm vein subscription.

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Unemployment: Finally a Little Momentum

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] For November, National unemployment finally started showing movement away from the stubborn 9%, from where the rate has not moved more than .2% in either direction for a year. Posting a November 2011 unemployment percentage of 8.6 the last time the rate was this far removed from 9% was November 2010,…

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Chase Records Record Online Shopping Volume

Chase Paymentech merchant acquirer and payment processor announced season to date results from its “Cyber Holiday Pulse Index,” including Black Friday and Cyber Monday. Offering an inside look at consumer online shopping trends for these key shopping days and throughout the holiday shopping season, the Pulse Index tracks sales and transactions for 50 top e-retailers, showing a 24% increase in sales and a 36% increase in transactions over the same period last year. On November 29, the Pulse Index set a single-day record for both transactions and settled sales with transactions up 37% since the year ago period. Transactions are up 40% while sales are up 26% but ticket values fell 9% from last year.

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American Express Extends Platinum Concierge Service

American Express Platinum Cardmembers can now simply submit their shopping lists to the “Platinum Card Concierge Gift Buying Service” and the Concierge gifting experts will research gift options, compare price and take care of purchasing and shipping. The Platinum gift experts will help make sure the perfect gift arrives right in time for the holidays. The “Platinum Card Concierge Gift Buying Service” is an extension to the Platinum Card Concierge, a benefit available to Platinum Cardmembers year round.

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Diebold Appoints New CIO & VP

Diebold has hired David H. Ramsey to fill the role of vice president and chief information officer (CIO) and promoted Chad F. Hesse to vice president, general counsel and secretary. Responsible for leading and overseeing the operations of Diebold’s global information technology (IT) organization, Ramsey most recently served as managing director, global IT and GBS transformation, at The Hackett Group, a global strategic business advisory, operations consulting and finance strategy firm. Meanwhile, Hesse will be responsible for all of the company’s legal matters, including management of in-house legal staff and supervision of outside counsel. Hesse received a bachelor of arts and science degree with a dual specialization in international business and business pre-law from Bowling Green State University in Bowling Green, Ohio and holds a JD from Cleveland-Marshall College of Law.

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Sallie Mae Provides Surcharge-Free Campus ATMs

Sallie Mae is making it possible for student checking account customers to withdraw cash surcharge-free at easily accessible ATMs, in partnership with Cardtronics. Sallie Mae is rolling out ATMs on select campuses which are fee free for students with a Sallie Mae Debit MasterCard. This is in addition to fee free access to 35,000 Allpoint Network ATMs nationwide. Sallie Mae No Fee Student Checking Accounts are offered on college campuses providing full service checking accounts and a way to receive same day tuition refunds. Sallie Mae serves 25 million customers and provides savings tools, tuition payment plans and education loans that promote responsible financial habits and reward success.

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NEBA Supports Credit Card Portfolio Risk

NEBA (New England Bankcard Association) expanded the ability of banks to manage their commercial card portfolio risk via a robust reporting tool NEBA uses to manipulate account data and generate customized reports for bank issuers to use in managing portfolio risk, in increasing revenue opportunities and in building customer relations. An optional, recurring subscription allows access to additional sophisticated reporting capabilities including the ability to track transaction spend at the Merchant Category Code (MCC) level and to the merchant account level. With NEBA’s reporting tool, bank portfolio data is accessed, manipulated and analyzed for risk detection, discount negotiation with merchants, and for corporate rebate purposes. Fraud management allow it to track and report on fraud referrals that have greater than a specified number of transactions within a specified period of time; accounts that are above a specified percentage of the total credit line; accounts above a specified percentage of the total credit line that are past due by a specified number of days; accounts activated within a specified number of days that have used a specified percentage of the line of credit; and details of accounts with cash advance activity within a specified number of days including number of transactions and amount of each transaction.

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Nice to acquire Merced for up to $170 million

NICE entered an agreement to acquire Merced Systems for approximately $150 million, demonstrating its commitment to provide its customers an analytics solutions and Workforce Optimization suite. Merced’s flagship solutions include Merced Service Performance Management, which provides performance analytics and dashboards, service coaching, incentive management and real-time reporting for enterprise service personnel. They also include Merced Sales Performance Management with incentive and quota management, performance analytics and dashboards, sales development and coaching, and other analytics solutions. As part of the acquisition, NICE will also pay Merced up to $20 million in cash subject to Merced meeting certain performance targets.

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Discover Sponsors FarmVille Game Expansion

Discover partnered with Zynga social game developer to launch the “Winter Wonderland” FarmVille expansion. The customizable holiday farm is the third expansion to be released by the popular social games developer following “English Countryside” and “Lighthouse Cove.” With this, FarmVille players can get an early start on a quest to help a friendly orange Yeti use his Discover card to do his holiday shopping. Players can click on the Discover icon located in their neighbor bar to get an exclusive sneak peek of Winter Wonderland, before it is widely available to all players. When “Winter Wonderland” becomes available to the public on December 5, players will be rewarded with a free virtual gift from Discover just for visiting Zynga’s latest creation.

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